New LTE AUP from September 2016

[cavedog]

Okay so Telkom moved my adsl line to my new flat. Stable 20Mbps but its only adsl2+ so 17Mbps max download speed compared to my LTE with 30Mbps download and 10Mbps upload on 1800MHz band or 60Mbps download and 4Mbps upload on 2300MHz band.

Not sure what to do. The adsl is slightly more but much more options in terms off isp choices but slow compared to LTE.

I can't have both finance is tough and it's an unnecessary expense.

 

[SeaSickMama]

Unfortunately not all devices has these options.
The Youtube app on the Xbox One for example does not have this option.
My 3 year old uses YouTube alot on the thing.
With the Xbox set to auto update and youtube it does over 300GB a month.
That's just one device in my house.

I've hit 600gb... If you haven't you definitely not a heavy use.
It's not like I try to download more than the norm.
Not having to worry about limitations and having to monitor and restrict usage was the selling point of the product for me.
Who wants to play network administrator at home.

The fact that your 3 year old is on YouTube is firstly unhealthy for their brain development and also a Xbox using 300Gb that is just plain stupid get rid of the thing then. My PS4 maybe in a month uses 4Gb at most. Also buying games online costs more so that argument isn't gonna work. Turn off all those updates and rethink but 300Gb I think is enough and just one device using that much is crazy waste of bandwidth go get fibre then with a business uncapped package

 

[FlashSA]

Okay so Telkom moved my adsl line to my new flat. Stable 20Mbps but its only adsl2+ so 17Mbps max download speed compared to my LTE with 30Mbps download and 10Mbps upload on 1800MHz band or 60Mbps download and 4Mbps upload on 2300MHz band.

Not sure what to do. The adsl is slightly more but much more options in terms off isp choices but slow compared to LTE.

I can't have both finance is tough and it's an unnecessary expense.

At home, I stuck with my 20mb ADSL because of torrents and times when downloading is zero rated(Afrihost). At work, I need the LTE because the copper only gave me 8mb on ADSL.

I can honestly say there is zero difference in browsing and social media usage between the 20mb ADSL at home and the 50mb/s at work. Youtube and Netflix start in 1080 immediately at work, whereas it takes a couple of seconds to ramp up to 1080 at home - but it does not ruin the experience.

I am happy with my decision

 

[Brunette Babe]

Most people seem to be missing the point about this whole event, it's got nothing to do with what you are happy with, it's about what the agreement was when you decided to enter into it for 24 months. Why in the world do people (or should I say sheep) accept this ?

The point is very simple, NOBODY should accept it, it's an agreement, and should stay in place till the agreement expires. When I signed that agreement there was no easy way out for me, yet Telkom has now changed the agreement and now there's a way out for me ... how does that work ?
And to make it worse, they did it quietly and I queried it, and they never gave me the details. They were very vague and evasive and I have the proof of that. And still I was not notified of the changes nor was I notified that I have the option to "opt out" if I don't accept it.

This has got everything to do with the idea of I bought a 2 year supply of uncapped internet access at full speed, and they have just changed that, whether I am affected now or not based on my usage pattern.
I honestly don't care what they change the cap to, as long as it stays uncapped ! Cause thats what I agreed to and that's what I expect, nothing more and nothing less.

Then there is another matter that's quite important (and 99.9% of the people seem to miss that aswell), they changed the agreement without consulting with/notifying the people with whom they entered into this agreement with ! Again, how can this be seen as OK ?

The masses complained ... and as Telkom satisfied them with carrots the complaining group got smaller and smaller, till where we are now just a few that's left saying NO it's NOT OK. That's why every village needs a leader, because the MOB never grew a "pair"

Now let's just look at what we signed up for (well I did anyway)
• 50GB of Torrents, after which I will be capped @ 128kbps ... I'm OK with that
• Everything else uncapped, it will never be shaped ... blah blah blah you know what I mean
• If I move to another area ... I'm screwed (that's what it says in the contract)

Here's what's happening now :
• 300GB @ up to 90mbps then 50GB @ 4mbps then the rest @ 2mbps

They dropped the speed to below 5% of it's original claimed speed if I reach their newly THUMBSUCKED limit of 300GB, yet people are OK with that ? Seriously ????? And I am actually not interested with how they got to 300GB, I don't really care because it sure as hell isn't part of what I agreed to.

I'm a network engineer by trade, I do this for a living, so I can understand where they are coming from, but there's no way in hell that I accept what they are doing. There are many ways to handle this better, the problem is that they simply that have the skilled staff to implement QOS and rate-limiting properly. Most (not all) of their technical staff lack the experience to understand how you handle excessive traffic.

I deal with Telkom technical staff on a very regular basis, and their knowledge or basic networking is shocking to say the least. There are a few very good engineers @ Telkom aswell, but they are a dying breed that simply have no say in how things are done. The decision makers should actually not be allowed close to technology to be quite honest.

If they had a public campaign stating that due to excessive usage the following would be implemented after a participation process with their current subscribers then I believe most people would actually work with them.
I would agree and support them, if they actually followed a process that makes sense to other human beings !
Here is just an example
• 300GB of data @ 90mbps (11.2MB/second) - not that anybody gets that speed anyway LOL
• then 100GB amount of data @ 45mbps (5.6MB/second)
• then 100GB amount of data @ 22.5mbps (2.8MB/second)
• then after that @ 9mbps (1.1MB/second) - and that's where your rate-limiting stops, 10% of original claimed speed
This is a stepped approach and only the really bandwidth hungry will be affected, but their experience will not be crippled to where it becomes unusable, most services will work perfectly fine @ 9mbps
Then they should provide facts that show which abusers they are targeting, it would make sense to target people doing Terrabytes of traffic a month, most of us would understand (but not that we have to, because again, that's not what the contract says)
And then as a last resort, offer a cancellation for those that don't agree with the consultation process after it has been completed.

Don't roll over ...



Please read this

http://mybroadband.co.za/news/broad...vice-with-a-fair-use-limit-is-misleading.html

In complete agreement with you.

 

[sand_man]

Don't roll over ...

That Telkom's marketing campaign is a fraudulent misrepresentation of what is actually being sold is without doubt. The average joe doesn't have the time or resources to challenge this in a court of law though. As consumers the best we can do is vote with our feet.

 

[AirWolf]

Not faulty more like a lamborgini restricted ito speed limit to a toyotas .

But I will see how it goes between LTE and AH

Nope. Lamborghini on 30lt of fuel per month .
Just ask embrace_tha_ suck .

 

[Zyzzyva]

That Telkom's marketing campaign is a fraudulent misrepresentation of what is actually being sold is without doubt. The average joe doesn't have the time or resources to challenge this in a court of law though. As consumers the best we can do is vote with our feet.

The only problem with higher thresholds is it would probably require shaping, which means to provide some users(3-5%) with more than 300gb would require the other 95-97% to put up with a worse experience to provide capacity for heavier users. Given it's an LTE network and a shared resource, 300 gigs strikes me as a fair balance considering the tradeoffs with the various options. The only way to give access to more data with no tradeoffs is to not count usage between 12 and 7am - which i think they should do.

 

[Mariuspay]

Snip

I also agree with you. I am definitely not a 2 Tb user, but these account were taken up by specific people with specific needs (streaming)
So we must now change our streaming habits because Telkom made a slight miscalculation error? Not on!!!

 

[Saba'a]

The fact that your 3 year old is on YouTube is firstly unhealthy for their brain development and also a Xbox using 300Gb that is just plain stupid get rid of the thing then. My PS4 maybe in a month uses 4Gb at most. Also buying games online costs more so that argument isn't gonna work. Turn off all those updates and rethink but 300Gb I think is enough and just one device using that much is crazy waste of bandwidth go get fibre then with a business uncapped package

I suggest you phrase your "advice" better.

 

[Saba'a]

That Telkom's marketing campaign is a fraudulent misrepresentation of what is actually being sold is without doubt. The average joe doesn't have the time or resources to challenge this in a court of law though. As consumers the best we can do is vote with our feet.

Doubt Telkom can handle so much litigation but yep cost to most individuals prohibitive.

 

[Saba'a]

Nope. Lamborghini on 30lt of fuel per month .
Just ask embrace_tha_ suck .

 

[Snah85]

Most people seem to be missing the point about this whole event, it's got nothing to do with what you are happy with, it's about what the agreement was when you decided to enter into it for 24 months. Why in the world do people (or should I say sheep) accept this ?

The point is very simple, NOBODY should accept it, it's an agreement, and should stay in place till the agreement expires. When I signed that agreement there was no easy way out for me, yet Telkom has now changed the agreement and now there's a way out for me ... how does that work ?
And to make it worse, they did it quietly and I queried it, and they never gave me the details. They were very vague and evasive and I have the proof of that. And still I was not notified of the changes nor was I notified that I have the option to "opt out" if I don't accept it.

This has got everything to do with the idea of I bought a 2 year supply of uncapped internet access at full speed, and they have just changed that, whether I am affected now or not based on my usage pattern.
I honestly don't care what they change the cap to, as long as it stays uncapped ! Cause thats what I agreed to and that's what I expect, nothing more and nothing less.

Then there is another matter that's quite important (and 99.9% of the people seem to miss that aswell), they changed the agreement without consulting with/notifying the people with whom they entered into this agreement with ! Again, how can this be seen as OK ?

The masses complained ... and as Telkom satisfied them with carrots the complaining group got smaller and smaller, till where we are now just a few that's left saying NO it's NOT OK. That's why every village needs a leader, because the MOB never grew a "pair"

Now let's just look at what we signed up for (well I did anyway)
• 50GB of Torrents, after which I will be capped @ 128kbps ... I'm OK with that
• Everything else uncapped, it will never be shaped ... blah blah blah you know what I mean
• If I move to another area ... I'm screwed (that's what it says in the contract)

Here's what's happening now :
• 300GB @ up to 90mbps then 50GB @ 4mbps then the rest @ 2mbps

They dropped the speed to below 5% of it's original claimed speed if I reach their newly THUMBSUCKED limit of 300GB, yet people are OK with that ? Seriously ????? And I am actually not interested with how they got to 300GB, I don't really care because it sure as hell isn't part of what I agreed to.

I'm a network engineer by trade, I do this for a living, so I can understand where they are coming from, but there's no way in hell that I accept what they are doing. There are many ways to handle this better, the problem is that they simply that have the skilled staff to implement QOS and rate-limiting properly. Most (not all) of their technical staff lack the experience to understand how you handle excessive traffic.

I deal with Telkom technical staff on a very regular basis, and their knowledge or basic networking is shocking to say the least. There are a few very good engineers @ Telkom aswell, but they are a dying breed that simply have no say in how things are done. The decision makers should actually not be allowed close to technology to be quite honest.

If they had a public campaign stating that due to excessive usage the following would be implemented after a participation process with their current subscribers then I believe most people would actually work with them.
I would agree and support them, if they actually followed a process that makes sense to other human beings !
Here is just an example
• 300GB of data @ 90mbps (11.2MB/second) - not that anybody gets that speed anyway LOL
• then 100GB amount of data @ 45mbps (5.6MB/second)
• then 100GB amount of data @ 22.5mbps (2.8MB/second)
• then after that @ 9mbps (1.1MB/second) - and that's where your rate-limiting stops, 10% of original claimed speed
This is a stepped approach and only the really bandwidth hungry will be affected, but their experience will not be crippled to where it becomes unusable, most services will work perfectly fine @ 9mbps
Then they should provide facts that show which abusers they are targeting, it would make sense to target people doing Terrabytes of traffic a month, most of us would understand (but not that we have to, because again, that's not what the contract says)
And then as a last resort, offer a cancellation for those that don't agree with the consultation process after it has been completed.

Don't roll over ...



Please read this

http://mybroadband.co.za/news/broad...vice-with-a-fair-use-limit-is-misleading.html

"Don't roll over"... I completely agree with you!

 

[Saba'a]

Snip

I also agree with you. I am definitely not a 2 Tb user, but these account were taken up by specific people with specific needs (streaming)
So we must now change our streaming habits because Telkom made a slight miscalculation error? Not on!!!

Many fine to reduce the viewing quality or number of hours they view netflix.

300Gbs is sadly a joke.

 

[SeaSickMama]

Guys go try get a better deal of 300GB for 800 at this speed just try

 

[scud]

Regardless of the FUP decision , overall lte seems to be performing much better for me now.

 

[SeaSickMama]

People abused it so thank them that it was changed

 

[SeaSickMama]

Regardless of the FUP decision , overall lte seems to be performing much better for me now.

I agree in Hatfield for instance now my mate can actually use his internet at night use to be dead slow

 

[CUDlybunny]

Guys go try get a better deal of 300GB for 800 at this speed just try

Doesn't exist. Some are paying R599 and are still crying.

 

[SeaSickMama]

Doesn't exist. Some are paying R599 and are still crying.

Because enough is never enough for some people the greed is rife here cancel your product then if this is not good enough. Simple as that I like what they have done as it stops these stupid people that say they will abuse just because they can and makes the internet experience better overall

 

[FlashSA]

Guys go try get a better deal of 300GB for 800 at this speed just try

Doesn't exist. Some are paying R599 and are still crying.

THIS