Ok where the hell do i start like every1 else yes they starting out so the benefit of the doubt is TopTV's with not so up to date content. But 1stly lets start with the initial launch which was at the end of the month which coincided with a winter rush for a a Makro lcd tv frenzy. They could have sold much more but as makro pointed out they didn't have any info as to installation procedures so had to hold back decoder sales. They didn't bother havin a live link set up in makro as for potential customers to actually see what on offer. So where marketing is concerned it is appalling think about it with makro havin a feeding frenzy on low priced lcd tv's im sure ppl would have taken decoders as well and being mnth end go figure.
Now for my personal Top**** i bought my Top**** decoder 10th May phoned the call centre the 12th, had to phone thrice before i didn't get an engage tone. I did eventually get through after 25 plus min's i went through the process with call centre agent. Got sms stating various installers to contact which i did. Installer was quite good said could only accomodate me on the 13 May, they however phoned me the 12th to notify me they can do it the 12th
Well well installer came did a spendid job hooking drilling wiring etc etc, I asked about activation which is sms activated like was told by call centre and salesman at Makro and was warned it could take 30min to about hence about 2hrs max.
So it is exactly 24hrs still NO, NADA, ZILCH, ZERO, VOKOL Top**** showing on my tv funny when i woke up i phoned the call centre but at 8H02 the call centre gave off and engaged tone phoned at 9h10 still engaged ph at 9H40 still engage hence this is a call centre, at 10H10 finally got through but was on hold for 20 odd mins eventually gave up. Phoned at 13H40 engaged tone again at 14H03 still engaged at 14H40 u got it.
Gave up phoned at 15H40 was waiting for 22min and was eventually prompted to leave a message which i am hoping will be returned in this century still. When i tried at 17H10,17H20,17H27,17H45 it was back on the engaged tone.
So i guess i bought into having myself a nice dish,decoder and a free 20mtr cabling all as a conversation piece for those inquisitive friends wanting to know whether i got Top**** or Dstv