Official Afrihost Q&A Thread

StigerSchutze said:
Really happy everything has been cleared up.I'll still be staying with Afrihost as i only download about 23Gb's a month,and thats more than enought to satisfy my needs,plus its alot cheaper than the 20Gb account i had with them :)
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Ok, now I am confused. You can get 20GB with almost no shaping when compared to the uncapped accounts from them for a lot less then the 4MB uncapped price if you take into account the usual 2 for 1 specials. Why would you move to uncapped then?
 
warchylde said:
I know they "pushed the stop button" but according to Gian's statement they will keep pushing the button in exactly the same fashion.
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I'm not getting any more than 200Kbps tonight. Looks like things here are still throttled.


Frag said:
There you go Poofter.
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Any prey tell what insight do you have for this to be true?
 
Giant said:
Gian, Thank you for your post.

To everyone else crying about what happened, you're all tools, don't post here about how unhappy you are and threaten to cancel your account with Afrihost.
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You seems like one of those guys that would purchase an Ice Cream for their obese kids and then threaten them not to consume it as it would make them even more fat. Thanks Afrihost your con nearly worked.
 
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gregmcc said:
I'm not getting any more than 200Kbps tonight. Looks like things here are still throttled.
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I did 4GB tonight and some came down full some didn't http downloads came down at 40 odd KB/s pulled an ISO of newsgroups and it came down at 400KB/s go figure.
 
Dan C said:
Why is everyone 'moving' data.. just download it instead once and for all :D
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LOL smartass :) I for one work on vm's at home and once I have them built, ready for action and stable I tar the bejeezus out of them and upload them to the hosting platform in the UK. (limited resources and professionalism prevents me from fiddling in the live environment.)
 
I'm still open for a capped account in the lines of 30GB for R300 ;-) . I think all this "uncapped" nonsense in the market is all just smoke and mirrors. Mweb have a large low-usage base to subsidize these heavy hardcore users, so they can break this flood of usage somewhat. Afrihost on the other hand got all us savvy users...not a good thing to have uncapped with the assumption that people would settle below 30GB [and that's where you'd make your money].

So the whole throttling thing sounds fair under the circumstances and knowing how people are going nuts with this, but again, only way to keep us hardcore users in check is not to have vague uncapped offerings with complicated shaping and throttling.

Imho, i can see why Afrihost would need another 10 support engineers just to support this beast of a throttling nightmare. You'll probably need to create a new system to clearly inform all users on what "throttling-mode" they are currently , to avoid zillions of support calls in the lines of "why is it so slow?" .

So i'd say Afrihost might want to think about the marketing behind this type of offer......so many "catch 22s" going on here, i don't know if it's worth it. I'm convinced there is a gap for capped offerings below R500 p/month , i'm also convinced alot of people who jumped on uncapped would equally jump on a 30GB "straight forward , no strings attached" account below R500 :)
 
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warchylde said:
LOL smartass :) I for one work on vm's at home and once I have them built, ready for action and stable I tar the bejeezus out of them and upload them to the hosting platform in the UK. (limited resources and professionalism prevents me from fiddling in the live environment.)
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just for interest.. at what radio ? even when i zip VMs they get to GB's
 
semaphore said:
Listen in the end it does not matter how much data you pull. They selling it as a fking uncapped product ffs.
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No. Gian has, on many occasions, via twitter, via email, via forums etc made it very clear what this type of account was meant for. In fact, he's gone on ad nauseum saying "if you want 24/7 full tilt downloads, then this is probably not the account for you"

If you use the account, in the manner for which it was designed.. it's an uncapped account.
 
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diabolus said:
Imho, i can see why Afrihost would need another 10 support engineers just to support this beast of a throttling nightmare. You'll probably need to create a new system to clearly inform all users on what "throttling-mode" they are currently , to avoid zillions of support calls in the lines of "why is it so slow?"
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Just imagine all the if...then...else statements they have just to determine what throttling package you are on! :eek:

VertigoZA said:
"if you want 24/7 full tilt downloads, then this is probably not the account for you"
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They should change this to 3/7 as downloading for 3 hours a day for a week will take you into the throttling bracket.
 
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Gatecrasher said:
Gian,

I would still like an answer to my question, what happens toward the end of the month when all your regular (never mind heavy) 4Mb users are throttled, and your pipe is underutilized? Do you remove the throttle? Or do you get a refund from IS? Answer carefully...
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I would imagine that they would use the extra capacity by increasing the contention ratio.

I find it quite amusing that using 1/40th of the lines capacity in a month is considered grounds for throttling. A cap by any other name...
 
VertigoZA said:
No. Gian has, on many occasions, via twitter, via email, via forums etc made it very clear what this type off account was meant for. In fact, he's gone on ad nauseum saying "if you want 24/7 full tilt downloads, then this is probably not the account for you"

If you use the account, in the manner for which it was designed.. it's an uncapped account.
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You mean if you use it as if it's not a 4mbps line?
 
Dan C said:
just for interest.. at what radio ? even when i zip VMs they get to GB's
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Well you can squeeze a lot of space into a vmdk if you set it to expand. When you import it into ESXi you make it flat at import. So it's base operating system with configuration. Configured with the disk sizes you need set to expand, so only the space you actually use is added to them for now. Then when you tar.gz the files you can get some of those OS's down to between 2 and 4GB. Works nice but it KILLS your cap. That's why I went for the uncapped option. Simplifies my life and I don't place any currently running systems at risk.

radio?
 
Lol... My last post has been deleted..

Anyway, I really hope all the heavy users go to MWEB,s o that you can all share in the nice 100ms minimum local pings etc...

For the rest of us non-pr0n freaks, we'll enjoy Afrihost's solution.
Once you've all moved, we hopefully end up being able to use about 100GB of data/month, which would keep me very happy, as it's about R5/GB.
 
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VertigoZA said:
No. Gian has, on many occasions, via twitter, via email, via forums etc made it very clear what this type of account was meant for. In fact, he's gone on ad nauseum saying "if you want 24/7 full tilt downloads, then this is probably not the account for you"

If you use the account, in the manner for which it was designed.. it's an uncapped account.
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But these weren't 24/7 downloads.... that's what we have been saying all damn day. You can do 4GB on a 4MB line in about 2 hours
 
killadoob said:
Geezuz i know, we all got so excited by hearing 200gb now it's 30gb and people are actually defending it. Maybe i should start offering 1gb uncapped shaped and throttled accounts i would make some serious money :D.
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Good One
 
Gian,

Not that I support throttling, but if you are going to introduce it, you should have put more thought into it. Rather have a rolling daily or weekly threshold. As things stand April on Afrihost Uncapped is going to look like this:

In Week 1, Light and regular users will suffer because heavy downloaders will not be throttled and the pipe will be heavily congested.
In Week 2, Light and regular users will be suffering less. Heavy users will be getting throttled. The pipe will be moderately congested.
In Week 3, Light users will be fine. Regular users will be getting throttled. Heavy users will be heavily throttled. The pipe will be underutilized.
In Week 4, Light users will be fine. Regular users will be heavily throttled. Heavy users will strangled. The pipe will be hugely underutilized.

Does this make sense to you? To me it seems like a formula for ticking off the maximum number of users for the maximum amount of time. And not very bright at all.
 
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