Official Vox DSL feedback thread

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Willie Trombone

Honorary Master
Joined
Jul 18, 2008
Messages
60,038
East London SA to New York right now... no troubles on my end.
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D

DeathStrike

Expert Member
Joined
Jan 12, 2009
Messages
2,390
BigBear said:
Afrihost "Backup" data finished back on VoX without issues much better than Afrihost actually
Click to expand...
This. My afrihost data is slower and find my gaming lag to be worse.

I using vox as it is still the best in terms of price and service for now.
 
B

BigBear

Expert Member
Joined
Apr 24, 2008
Messages
2,197
DeathStrike said:
This. My afrihost data is slower and find my gaming lag to be worse.

I using vox as it is still the best in terms of price and service for now.
Click to expand...

Sort of made me regret trying the 10GB capped on Afrihost DSL.. funny enough sister company Axxess DSL way better...

Vox still stable even with my ADSL line that is acting up now.
:whistling:
Code: 
Broadband Connection   	

2.1	Type	ADSL2+ Annex A
2.2	Status	Up
2.3	Uptime	0 days 0 hours 5 mins 15 secs
2.4	Line Rate (Down / Up)	9215 kbps / 1021 kbps
2.5	Noise Margin (Down / Up)	12.4 dB / 7.6 dB
2.6	Attenuation (Down / Up)	25 dB / 14.8 dB
2.7	Power (Down / Up)	18.5 dBm / 12.1 dBm

Recorded Events

Time	Message	

Warning 	Aug 16 23:26:45	PPP link up (Internet)

Info 	Aug 16 23:26:45	PPP PAP Authenticate with peer success (Internet)

Info 	Aug 16 23:26:45	PPP PAP Authenticate Ack received (Internet)

Info 	Aug 16 23:26:45	PPP PAP Authenticate Request sent (Internet)

Info 	Aug 16 23:26:38	xDSL linestate up (ITU-T G.992.5 Annex A (ADSL2+ over POTS); downstream: 9215 kbit/s, upstream: 1021 kbit/s; output Power Down: 19.0 dBm, Up: 12.1 dBm; line Attenuation Down: 25.0 dB, Up: 14.8 dB; snr Margin Down: 12.4 dB, Up: 6.2 dB)

Info 	Aug 16 23:26:19	xDSL linestate down

Info 	Aug 16 23:26:06	xDSL linestate down

Info 	Aug 16 23:25:51	xDSL linestate down

Info 	Aug 16 23:25:37	xDSL linestate down

Info 	Aug 16 23:25:22	xDSL linestate down

Warning 	Aug 16 23:25:02	PPP link down (Internet)

Info 	Aug 16 23:24:44	xDSL linestate down

Info 	Aug 16 23:24:36	xDSL linestate down

Info 	Aug 16 23:24:21	xDSL linestate down

Warning 	Aug 16 23:17:02	PPP link up (Internet)

Info 	Aug 16 23:17:02	PPP PAP Authenticate with peer success (Internet)

Info 	Aug 16 23:17:02	PPP PAP Authenticate Ack received (Internet)

Info 	Aug 16 23:17:02	PPP PAP Authenticate Request sent (Internet)

Info 	Aug 16 23:16:56	xDSL linestate up (ITU-T G.992.5 Annex A (ADSL2+ over POTS); downstream: 9215 kbit/s, upstream: 1021 kbit/s; output Power Down: 18.9 dBm, Up: 12.1 dBm; line Attenuation Down: 25.0 dB, Up: 14.8 dB; snr Margin Down: 12.3 dB, Up: 6.7 dB)

Info 	Aug 16 23:16:37	xDSL linestate down

Info 	Aug 16 23:16:24	xDSL linestate down

Info 	Aug 16 23:16:09	xDSL linestate down

Info 	Aug 16 23:15:54	xDSL linestate down

Info 	Aug 16 23:15:40	xDSL linestate down

Warning 	Aug 16 23:15:20	PPP link down (Internet)

Info 	Aug 16 23:15:02	xDSL linestate down

Info 	Aug 16 23:14:54	xDSL linestate down

Info 	Aug 16 23:14:39
 
Last edited:
G

golem

New Member
Joined
Mar 16, 2007
Messages
1
Cape Town very unstable. You would think Vox would want to prevent unnecessary support calls by communicating these issues. Clearly not.
 
FHTheron

FHTheron

Senior Member
Joined
Apr 28, 2005
Messages
914
Decided to get back on WA business capped. Works fine although latency is a tiny bit higher. But I'd prefer to stick with Vox in the long run, so hope they fix this soon.
 
blaaislaai

blaaislaai

Executive Member
Joined
Mar 6, 2007
Messages
5,740
I have one of those "NICE" 200GB fatpipe accounts @ R164pm, but going to cancel as P2P stopped working a few months ago. Such a pity.

1.1TB on the account left, thanks to the rollover but actually just plain useless.
 
Orbiter

Orbiter

Senior Member
Joined
Feb 9, 2008
Messages
809
blaaislaai said:
I have one of those "NICE" 200GB fatpipe accounts @ R164pm, but going to cancel as P2P stopped working a few months ago. Such a pity.

1.1TB on the account left, thanks to the rollover but actually just plain useless.
Click to expand...

Hi, sent you a PM...
 
marsbeetle

marsbeetle

Active Member
Joined
Dec 7, 2010
Messages
43
Voxy said:
Please note that Vox Telecom is experiencing a service disruption affecting ADSL, APN, FTTH, and FTTB. The matter is being attended to with high priority. No ETTR can currently be confirmed.
Click to expand...

Any further news regarding the above ?
 
J

jdido87

Expert Member
Joined
Nov 10, 2014
Messages
1,404
I am on a 4mb uncapped home account but I am struggling big time to stream even Youtube and I reduced the video quality to 480p and still get buffering. All they say is my line is fine and do port resets then its fine for a while. I live a few km away from the exchange but in the past I have consistently reached over 3mb speeds even towards the end of the month when my usage was over 200gig (again just streaming) but these days I rejoice if I go over 2mb so they must not even try to use that as an excuse. This started after they had the outages a few weeks ago.

Also after these outages my router occasionally loose dsl connection, what can this be?

I do very little P2P, only 11gigs for the month, the rest of the 100+ gigs I only stream off Youtube and Kodi.

Do Vox throttle you when you reached your softcap as a result of streaming?

TIA
 
caroper

caroper

Executive Member
Joined
Aug 5, 2003
Messages
8,162
If it started after outages it sounds like Telkom have upgraded (Their word not mine) your exchange to use ASSIA.
It tries to dynamically balance your line by adapting to the speed that has the least line errors.
In theory it is good but in practice it has helped some but totally crippled others.
I suggest you contact Telkom and report the situation.
 
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