Official Vox DSL feedback thread

[karnuffel]

Jip, back to 150... lets hope they will sort it out, I would not like to chow humble pie after yesterdays bragging about how awesome vox is.

 

[Decembermaloy]

Jip, back to 150... lets hope they will sort it out, I would not like to chow humble pie after yesterdays bragging about how awesome vox is.

What flavour would that humble pie be?

 

[Voxy]

Jip, back to 150... lets hope they will sort it out, I would not like to chow humble pie after yesterdays bragging about how awesome vox is.

Hi Jouda

Please PM me your details in order for us to assist.

Thank

Voxy

 

[Soul Assassin]

Good Day all

Please note that we are aware of the upgrade problem this morning.
The problem is under investigation.
Feedback to follow shortly.

Regards
Voxy

Hi Soul Assassin

Please PM me your details on order for an engineer to contact you


Voxy

Since you are aware of the issue should I still PM you or can I just wait for your team to resolve it.

 

[Vernon]

Since you are aware of the issue should I still PM you or can I just wait for your team to resolve it.

This.

 

[karnuffel]

Since you are aware of the issue should I still PM you or can I just wait for your team to resolve it.

Seems like a very generic reply to most of the comments here.....

 

[Soul Assassin]

Seems like a very generic reply to most of the comments here.....

Since they are aware of the issue, I don't see anything we can do to help, just going to let them sort it out.

 

[Voxy]

Kindly note that the allocation of the additional ADSL bandwidth to the current ADSL cap limits, will be completed by tomorrow close of business for all the applicable realms.

 

[akescpt]

Kindly note that the allocation of the additional ADSL bandwidth to the current ADSL cap limits, will be completed by tomorrow close of business for all the applicable realms.

what are these realms?

 

[Decembermaloy]

Mine's been fixed, thanks @voxy

 

[Soul Assassin]

+1 mine has changed back to 200GB Promo instead of 150GB Promo, I knew it would be fixed quickly.

 

[karnuffel]

What flavour would that humble pie be?

Seems like the only pie Ill be eating is a garage pie later (no not steak, mouse and kidney).

Thanks for sorting it out Voxy and team

 

[Vernon]

+1 mine has changed back to 200GB Promo instead of 150GB Promo, I knew it would be fixed quickly.

Yeah but has that extra 50GB data been allocated to your account yet?
Mine also now says "200GB Promo". Still waiting on the actual extra data to be added.

 

[Soul Assassin]

Yeah but has that extra 50GB data been allocated to your account yet?
Mine also now says "200GB Promo". Still waiting on the actual extra data to be added.

 

[Sopbeen]

what are these realms?

Well I did not receive a bump in bandwidth on my 50gb Forced Fibre Data bundle. I did receive a bump on my 400gb fatpipe to 500gb.
Would really love to not have to pay for 50gb of nothing. But they don't seem to care that I already have a Vox account with them or that I do not use the 50gb at all (wtf must I do with 50gb on 100mbit?)

 

[Voxy]

Well I did not receive a bump in bandwidth on my 50gb Forced Fibre Data bundle. I did receive a bump on my 400gb fatpipe to 500gb.
Would really love to not have to pay for 50gb of nothing. But they don't seem to care that I already have a Vox account with them or that I do not use the 50gb at all (wtf must I do with 50gb on 100mbit?)

Hi Sopbeen

Please PM me with your details.

Regards

Voxy

 

[Dan C]

+1 mine has changed back to 200GB Promo instead of 150GB Promo, I knew it would be fixed quickly.

Yup mine is fine... got extra 50gb... Thanks VOX

 

[Dianysis]

I am paying R189 for 100gb. Voxy - any chance of bumping me to 200gb for R164? Missed the fatpipe special..... lol.

 

[Sopbeen]

Hi Sopbeen

Please PM me with your details.

Regards

Voxy

Hi Voxy - Done.

I hope that you can sort something out. Glad to see Vox has a representative again

 

[ViciousClone]

Well seems i have been bumped to 200gb still on my R164 promo now thats a special