Official Vox DSL feedback thread

HumanShield said:
If I remember correctly, Vox did say that those promo accounts will not be affected by price increases. The increase was because of VAT, but that's about it.
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Indeed, but one has to wonder how long they will be able to keep their word. I mean it's basically half price of the normal one at this stage.
 
Purply said:
Indeed, but one has to wonder how long they will be able to keep their word. I mean it's basically half price of the normal one at this stage.
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It is, quite frankly, excellent value for money. I'm hoping that it goes on forever. They had a limited number of accounts on promo so i'm sure they've covered the costs.
 
HumanShield said:
It is, quite frankly, excellent value for money. I'm hoping that it goes on forever. They had a limited number of accounts on promo so i'm sure they've covered the costs.
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Also hope so, but they could do the same as they did with the uncapped bolt-on service.
 
I have noticed that at around 2 am, my internet died. When it came back up after a minute or so, my ping was back to normal (20 / 21 ms).

Looking back at my router logs, it shows the same thing happened the previous night at around the same time - after which my ping was double (39 / 40 ms).

Any ideas as to what this is?
 
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All day yesterday internet kept dropping for long periods of time. Had to switch to a spare account just to post this. anyone else having problems?
 
azex said:
All day yesterday internet kept dropping for long periods of time. Had to switch to a spare account just to post this. anyone else having problems?
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Not in cape town, was gaming most of the day for the first time in a long while.
 
I noticed on my latest invoice, that my promo 400GB package has gone to something like R177.78. Anybody have this change as well?
 
Icemanbrfc said:
I noticed on my latest invoice, that my promo 400GB package has gone to something like R177.78. Anybody have this change as well?
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Yes. Not surprised really. With inflation and all I understand. If vox kept the promo price the same forever it may well end up being virtually free. They are running a business after all. And it's still a bargain IMHO.

vox3.jpg
 
The promo accounts are not supposed to increase. With the previous increase mine didn't go up
 
The portal still shows the old prices for me - does that mean if we upgrade/downgrade we will then get those prices again :unsure::D
 
Since yesterday, I'm unable to view my daily usage details on the promo account:

Unfortunately the usage data cannot be loaded at this time. Please try again later.

Anybody else?
 
Quite normal for me. Comes right in a few hours normally. (Just checked - same as you. Portal still on Xmas break it seems).
 
I just confirmed with VOX now, the price increase is across the board. In there T&C's they can apply increases on any deal, even promos. So the Promo Terms were a lie!

"Discounted rate will apply for duration of Fat Pipe 100GB subscription"
 
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