OK, time's up, iBurst.......

my results taken now

Test Date: Dec 6, 2011 6:13 PM
Connection Type: Wifi
Server: Pretoria
Download: 0.12 Mbps
Upload: 0.03 Mbps
Ping: 91 ms

External IP: 41.213.33.120
Internal IP: 192.168.0.102
Latitude: -25.7019
Longitude: 28.0747

A detailed image for this result can be found here:

http://www.speedtest.net/iphone/176524826.png


pathetic to say the least
 
Thanks alot,

Read that just now lets see if the speed can increase, been abit better now going up to 0.3, another question is news servers blocked on iburst ?
 
DsBalsak said:
Thanks alot,

Read that just now lets see if the speed can increase, been abit better now going up to 0.3, another question is news servers blocked on iburst ?
Click to expand...

Nope. P2P is shaped during the day to prevent the BTS from becoming congested due to connection count. (The problem being a single client hogging a disproportionate amount of resources).
 
I couldn't believe my eyes when i saw this had been dropped 2 times previously and couldn't connect for about 5 min

connected ran speedtest and got this

1633761111.png


did 2 test this was my second

http://www.speedtest.net/result/1633765430.png

nice going guys
 
This is fu**ing pathethic speeds again i dont know why the hell im still carying on with this contract i should just cancell it and stop the debit order maybe then i will get something called service from iburst

1635234655.png


rooi u helped us alot and we cant expect u to do the whole company's job, but what is going on last night i was getting 0.9 and now this

update:

10:25pm its alot worse than previously just look at the ping

1635734839.png
 
Last edited:
Well my speed has been horrible since I moved over to the MAX 25+ package. Can't keep on paying for something I can barely use.

I cant find a downgrade option anywhere on the site... Do I have to call the call centre to downgrade my account? I read somewhere they charge a fee of R99 to downgrade your account, is that correct?

Thx.
 
MvanHeerden said:
I cant find a downgrade option anywhere on the site... Do I have to call the call centre to downgrade my account? I read somewhere they charge a fee of R99 to downgrade your account, is that correct?
Click to expand...

Yes, to downgrade you have to phone in and there's a R99 downgrade fee.
 
Hardware was being replaced under maintenance so backup paths were in operation. There is constant maintenance work that will continue through to 14th December. Apologies for the inconvenience.
DsBalsak said:
This is fu**ing pathethic speeds again i dont know why the hell im still carying on with this contract i should just cancell it and stop the debit order maybe then i will get something called service from iburst

1635234655.png


rooi u helped us alot and we cant expect u to do the whole company's job, but what is going on last night i was getting 0.9 and now this

update:

10:25pm its alot worse than previously just look at the ping

1635734839.png
Click to expand...
 
The least iBurst could do would be to send sms/emails to their affected clients if there is some kind of upgrade/maintenance going on.

At least people will understand if they have horrible speeds.
 
The problem is we would have to spam the whole base as iBurst has mobility and the subscribers can connect to any one of 280 towers and maintenance is only being conducted on 17.

Fuma said:
The least iBurst could do would be to send sms/emails to their affected clients if there is some kind of upgrade/maintenance going on.

At least people will understand if they have horrible speeds.
Click to expand...
 
Bit of an old thread, but maybe you should spam your user base when the maintenance is first planned, a couple of days in advance.
As you said, we are mobile, so if we know a certain tower is going to be down on a certain day, we can plan around that instead of just hitting a brickwall on the day.
Just a thought.
 
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