OpenWeb ADSL Feedback Thread (Pt2)

[PostmanPot]

Well a MyBB community scorned is clearly a dangerous thing.

Scorn the bed that made you...

 

[wingnut771]

OW is a sorry sight to say the least. I am going to cancel but will keep their support staff as busy as possible. Pitty I have two months left with them.

I loved OW and mrBeeps hands on approach, now it seems they have shifted to a hands up approach.

Cancel the cancellation, then downgrade to the cheapest possible product, then cancel again.

 

[XennoX]

Cancel the cancellation, then downgrade to the cheapest possible product, then cancel again.

According to their terms and conditions you can't do that.

 

[Bona Botse]

According to their terms and conditions you can't do that.

IIRC the T's & C's only state that you can't downgrade after cancelling, nothing about cancelling after downgrading.

 

[sybertiger]

>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 105-236-11-1-esr-lo.mtnbusiness.co.za [105.236.1
1.1]
3 77 ms 48 ms 8 ms 41.181.221.254
4 74 ms 9 ms 8 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 13 ms 11 ms 10 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 79 ms 9 ms 9 ms 196.44.31.106
7 9 ms 8 ms 8 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121
]
8 9 ms 9 ms 9 ms africainx.cinx.net.za [196.223.22.47]
9 106 ms 109 ms 108 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 27 ms 72 ms 97 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
11 32 ms 32 ms 32 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 30 ms 28 ms 34 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 26 ms 26 ms 28 ms 197.242.89.170

Trace complete.

whats does the high ms on #3 and #9 mean?




C:\Users\conrad>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.246.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 76 ms 83 ms 77 ms 105-236-11-1-esr-lo.mtnbusiness.co.za [105.236
1.1]
3 17 ms 18 ms 17 ms 41.181.51.182
4 8 ms 8 ms 8 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.
4.28]
5 10 ms 10 ms 9 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 27 ms 25 ms 24 ms 196.44.31.106
7 152 ms 151 ms 152 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.
1]
8 155 ms 156 ms 152 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.
]
9 154 ms 151 ms 154 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 191 ms 202 ms 207 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 154 ms 153 ms 165 ms 132.185.255.165
13 155 ms 153 ms 154 ms fmt-vip132.cwwtf.bbc.co.uk [212.58.246.103]

Trace complete.

 

[snail112]

I am itching to block next months debit order and send OpenWeb an email stating that I'll EFT them the balance of the last installment on 30 June if my service is constant. It boils down to no service = no pay.

 

[wingnut771]

I am itching to block next months debit order and send OpenWeb an email stating that I'll EFT them the balance of the last installment on 30 June if my service is constant. It boils down to no service = no pay.

No pay = ITC black mark = no finance for new car or house etc until outstanding payment is made = not worth it

 

[slvR]

Auth is rip

Support email sent.

 

[PostmanPot]

Auth is rip

Support email sent.

 

[slvR]

Help

Hi Mike

Herewith the details of the request

Right now it shows you as logged in

27 May 2014 21:32 196.43.27.100:403067332 105.236.139.164

Kind regards
Leon
Senior Engineer (Core Network)

 

[DrJohnZoidberg]

Help

What's the issue?

 

[PostmanPot]

Help

✔

 

[slvR]

Leon is saying my router is confused and I need to replace it....

He literally said it's confused. Not paraphrasing.

He says his end shows I'm currently logged in and he cannot assist me in changing my password currently as his system is not online.

 

[slvR]

Not in the mood for this. Sent in my paper on my Connection account (Thank you Dr John for that tutorial on switching easily!)

Off to bed.

 

[Necuno]

Leon is saying my router is confused and I need to replace it....

He literally said it's confused. Not paraphrasing.

He says his end shows I'm currently logged in and he cannot assist me in changing my password currently as his system is not online.

Your router must be attuned to bull****... it happens...

 

[naeem]

well there is one silverlining...

With everyone cancelling.... my account will be mine alone. No sharing

Anyway, need to make it through june, 1st July i'll try DJ's isp.


Deafening silence from OW is speaking volumes. (Cableguy, MrBeep, etc) Wonder if MyBB will consider writing about it?

 

[PostmanPot]

Leon is saying my router is confused and I need to replace it....

He literally said it's confused. Not paraphrasing.

He says his end shows I'm currently logged in and he cannot assist me in changing my password currently as his system is not online.

Fsck me!

Sleep well.

 

[Wackyza]

Leon is saying my router is confused and I need to replace it....

He literally said it's confused. Not paraphrasing.

He says his end shows I'm currently logged in and he cannot assist me in changing my password currently as his system is not online.

Yes, classic case of router confusion. It is clear that your router is not attuned to the stars. Surprised Leon didn't send your horoscope with in the feedback

 

[PostmanPot]

Wonder why this thread doesn't show up easily in a Google search?

 

[Basjohn]

Always a nice unwind to read the latest in this thread and know I've escaped the dragon of deceit. Hoping the rest of you can get out sooner rather than later, I have less faith in OPW than a prostitute's husband.