OpenWeb ADSL Feedback Thread (Pt2)

[i.got~issues]

 

[slvR]

Pitiful performance on my 10Mb "Unshaped" account and support claims the account is fine because I pulled 30GB yesterday, yet I cannot view my own logs because "we don't believe in usage based shaping"

 

[adam_g]

Pitiful performance on my 10Mb "Unshaped" account and support claims the account is fine because I pulled 30GB yesterday, yet I cannot view my own logs because "we don't believe in usage based shaping"


View attachment 125309

congrats on getting accepted into the beta lol still waiting for them to accept mine if they do

 

[slvR]

congrats on getting accepted into the beta lol still waiting for them to accept mine if they do

At this rate I wont get to enjoy it

 

[Major Boredom]

Lol @ gamers delight package....... No f browsing and 2kb downloads. Cancellation incoming

 

[lexor]

16 days to go .................

 

[F1 Fan]

Have any of you asked your bank to block debit orders from OW? My account is due to end in June, I just want to make sure they don't deduct money going forward.

Did the bank comply?

 

[semaphore]

Have any of you asked your bank to block debit orders from OW? My account is due to end in June, I just want to make sure they don't deduct money going forward.

Did the bank comply?

I can stop it via internet banking.

 

[F1 Fan]

I can stop it via internet banking.

FNB?

 

[semaphore]

FNB?

Yep

 

[F1 Fan]

Yep

Done, thanks.

 

[semaphore]

Done, thanks.

Np, but they threatened me with a lawyer lol.

 

[snail112]

16 days to go .................

+1, can't wait, LOL.

Have any of you asked your bank to block debit orders from OW? My account is due to end in June, I just want to make sure they don't deduct money going forward.

Did the bank comply?

I was at Capitec yesterday afternoon. They can't block/stop it before it is not off yet, but they can reverse it @ R4-50; which I am willing to pay with a smile.

 

[semaphore]

+1, can't wait, LOL.



I was at Capitec yesterday afternoon. They can't block/stop it before it is not off yet, but they can reverse it @ R4-50; which I am willing to pay with a smile.

If its gone off before, you should be able to block it.

 

[Zenbaas]

+1, can't wait, LOL.



I was at Capitec yesterday afternoon. They can't block/stop it before it is not off yet, but they can reverse it @ R4-50; which I am willing to pay with a smile.

Also with Capitec. I'm hoping they don't deduct month end as I have given sufficient notice.

 

[semaphore]

Also with Capitec. I'm hoping they don't deduct month end as I have given sufficient notice.

if you have not received a cancellation notice, they're going to deduct

 

[Zenbaas]

if you have not received a cancellation notice, they're going to deduct

They have acknowledged my email with a back and forth communication about cancelling the service. There has been no miscommunication.

 

[semaphore]

They have acknowledged my email with a back and forth communication about cancelling the service. There has been no miscommunication.

Cool. If you think that is sufficient, i mean you and your other mob have not been screaming foul. I'm sure they will honor it. :erm:

 

[Zenbaas]

Cool. If you think that is sufficient, i mean you and your other mob have not been screaming foul. I'm sure they will honor it. :erm:

I have no mob thank you very much. From reading your recent posts you seem to have even less trust than the nay sayers.

 

[semaphore]

I have no mob thank you very much. From reading your recent posts you seem to have even less trust than the nay sayers.

Nah, i don't place trust in companies to begin with. They are here to offer a service, if im unhappy with any part of the service i will leave. But without regurgitating everything. My reasons for cancelling are different. If they are able to fix my gripes, then i will stay.