OpenWeb ADSL Feedback Thread (Pt2)

mikeygza

Active Member
Joined
Nov 7, 2012
Messages
95
Dude... 180ms to UK is pretty damn decent...

Well, keeping in mind I am not running any torrents currently and I am not a gamer :)

The downside is that the account is quite expensive, but at this stage, since I do work from home from time to time, I rather pay more for a service that works than pondering why there are other sessions on my account or why it's unusable during the day. Do not see this as me bashing OpenWeb, I have never used them. I can merely give my feedback on using the IS network rather than MWEB or MTN.

I am sure there will be a logical explanation as to why others are having issues using their accounts.

Michael
 

DJ...

Banned
Joined
Jan 24, 2007
Messages
70,287
I take it no one else is able to log in to http://users.isdsl.net/ for e.g. with their @openweb.co.za account?

Working for me on capped at least. I feel like there's some sort of DNS issue at the moment though. I keep getting "resolving host" and multiple timeouts all over the show, but tracerts show a perfect connection - no hassles...
 

Basjohn

Expert Member
Joined
Dec 12, 2005
Messages
1,033
Working for me on capped at least. I feel like there's some sort of DNS issue at the moment though. I keep getting "resolving host" and multiple timeouts all over the show, but tracerts show a perfect connection - no hassles...

DNS issues wouldn't explain torrents being 10-20kBs though, as with DHT you don't even need tracker name resolution.

From the traces on my side and others it seems like the problem is at the hop from local to level 3 in London, ah how I wish OW didn't run through IS more and more.
 

Basjohn

Expert Member
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Dec 12, 2005
Messages
1,033
Ha, my torrents are actually running better NOW than all night, though obviously not even 1/4 full speed (which I totally understand during business hours)
 

Sonic2k

Executive Member
Joined
Feb 7, 2011
Messages
7,637
DNS issues wouldn't explain torrents being 10-20kBs though, as with DHT you don't even need tracker name resolution.

From the traces on my side and others it seems like the problem is at the hop from local to level 3 in London, ah how I wish OW didn't run through IS more and more.

Internet Solutions, as I have been saying, is the entire problem. They are worse than MWEB, trust me.
 

Robocop

Senior Member
Joined
Mar 5, 2007
Messages
833
Ha, my torrents are actually running better NOW than all night, though obviously not even 1/4 full speed (which I totally understand during business hours)

Same here... at least getting 50 KB/s
This is totally screwed up....
 

cableguy

OpenWeb rep
Company Rep
Joined
Oct 10, 2005
Messages
935
Judging by what is happening on the other threads, we are happy happy that IS is our chosen provider.



DNS issues wouldn't explain torrents being 10-20kBs though, as with DHT you don't even need tracker name resolution.

From the traces on my side and others it seems like the problem is at the hop from local to level 3 in London, ah how I wish OW didn't run through IS more and more.
 

KALSTER

Senior Member
Joined
Sep 12, 2008
Messages
547
Internet Solutions, as I have been saying, is the entire problem. They are worse than MWEB, trust me.
But I am on IS and I don't have problems usually. Downloads usually run full speed after hours and weekends, which is over 400kBps on my account. Browsing works and even Youtube usually works during the day. Gaming works 24/7.
 

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
23,995
But I am on IS and I don't have problems usually. Downloads usually run full speed after hours and weekends, which is over 400kBps on my account. Browsing works and even Youtube usually works during the day. Gaming works 24/7.

Same. In my experience IS has been the most consistent backbone I've used.
 

waynemodz

Member
Joined
Mar 12, 2014
Messages
19
open web is down from the morning. is any1 experiencing this issue???
i called their support line, they said they will phone me back.
when i was with mweb i used to get instant support....
 
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