OpenWeb ADSL Feedback Thread (Pt2)

[DrJohnZoidberg]

Bursting* at 40Mbit:

*MyBB speedtest very short.

 

[sybertiger]

grats on getting 40mbps,your luckey fish cake...

4.4mb/s download!!!!!!!!!!!!!!!

 

[wingnut771]

grats on getting 40mbps,your luckey fish cake...

4.4mb/s download!!!!!!!!!!!!!!!

MB

 

[marine1]

I can barely open this page.

This is the response I got the other day:

Thank you for your email.
You are using a shaped uncapped product. Shaping will be applied during peak periods.
The network is extra busy on a Monday.
If you download during peak, browsing becomes shaped alongside the download protocol.
An hour or so after you have closed your peak time download, your browsing protocol becomes unshaped again
May we suggest you schedule your downloads for after 19:00 and ALL weekend.

I mean really? FFS its 9:10pm

By the way nothing is downloading at the moment
This is on a 10mb line I mean wtf??????
There is 1 x device connected to router via cable. Everything else unplugged.







Tracing route to www.google.com [173.194.41.146]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2247 ms 1697 ms 1649 ms 196-210-154-1.dynamic.isadsl.co.za [196.210.154.
1]
3 1639 ms 1673 ms 1675 ms 196.38.72.229
4 1801 ms 1815 ms 1853 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 1914 ms 1930 ms 1946 ms 196.26.0.61
6 2026 ms 2044 ms 2092 ms 196.26.0.130
7 2193 ms 2210 ms 2228 ms 74.125.49.66
8 828 ms 834 ms 808 ms 66.249.95.8
9 1740 ms 2048 ms 2444 ms 209.85.253.196
10 604 ms 627 ms 680 ms 209.85.245.3
11 1066 ms 1249 ms 1320 ms 72.14.238.55
12 1477 ms 1496 ms 1534 ms lhr08s03-in-f18.1e100.net [173.194.41.146]

 

[DrJohnZoidberg]

MB

 

[DrJohnZoidberg]

I can barely open this page.

This is the response I got the other day:

Thank you for your email.
You are using a shaped uncapped product. Shaping will be applied during peak periods.
The network is extra busy on a Monday.
If you download during peak, browsing becomes shaped alongside the download protocol.
An hour or so after you have closed your peak time download, your browsing protocol becomes unshaped again
May we suggest you schedule your downloads for after 19:00 and ALL weekend.

I mean really? FFS its 9:10pm

By the way nothing is downloading at the moment
This is on a 10mb line I mean wtf??????
There is 1 x device connected to router via cable. Everything else unplugged.







Tracing route to www.google.com [173.194.41.146]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2247 ms 1697 ms 1649 ms 196-210-154-1.dynamic.isadsl.co.za [196.210.154.
1]
3 1639 ms 1673 ms 1675 ms 196.38.72.229
4 1801 ms 1815 ms 1853 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 1914 ms 1930 ms 1946 ms 196.26.0.61
6 2026 ms 2044 ms 2092 ms 196.26.0.130
7 2193 ms 2210 ms 2228 ms 74.125.49.66
8 828 ms 834 ms 808 ms 66.249.95.8
9 1740 ms 2048 ms 2444 ms 209.85.253.196
10 604 ms 627 ms 680 ms 209.85.245.3
11 1066 ms 1249 ms 1320 ms 72.14.238.55
12 1477 ms 1496 ms 1534 ms lhr08s03-in-f18.1e100.net [173.194.41.146]

That's not shaping, that is some serious exchange congestion or a line/hardware fault.

 

[PostmanPot]

I can barely open this page.

This is the response I got the other day:

Thank you for your email.
You are using a shaped uncapped product. Shaping will be applied during peak periods.
The network is extra busy on a Monday.
If you download during peak, browsing becomes shaped alongside the download protocol.
An hour or so after you have closed your peak time download, your browsing protocol becomes unshaped again
May we suggest you schedule your downloads for after 19:00 and ALL weekend.

I mean really? FFS its 9:10pm

By the way nothing is downloading at the moment
This is on a 10mb line I mean wtf??????
There is 1 x device connected to router via cable. Everything else unplugged.







Tracing route to www.google.com [173.194.41.146]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2247 ms 1697 ms 1649 ms 196-210-154-1.dynamic.isadsl.co.za [196.210.154.
1]
3 1639 ms 1673 ms 1675 ms 196.38.72.229
4 1801 ms 1815 ms 1853 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 1914 ms 1930 ms 1946 ms 196.26.0.61
6 2026 ms 2044 ms 2092 ms 196.26.0.130
7 2193 ms 2210 ms 2228 ms 74.125.49.66
8 828 ms 834 ms 808 ms 66.249.95.8
9 1740 ms 2048 ms 2444 ms 209.85.253.196
10 604 ms 627 ms 680 ms 209.85.245.3
11 1066 ms 1249 ms 1320 ms 72.14.238.55
12 1477 ms 1496 ms 1534 ms lhr08s03-in-f18.1e100.net [173.194.41.146]

Looks like some serious exchange congestion? Tried other ISPs? Free Afrihost or WebAfrica GB?

 

[marine1]

Trying to buy a prepaid account now. cant even do that

 

[DrJohnZoidberg]

Trying to buy a prepaid account now. cant even do that

Don't need to buy anything. Just sign up a 1GB account on Webafrica, it's free.

 

[marine1]

With Afrihost, this is not my exchange






C:\Users\Power>tracert www.google.com

Tracing route to www.google.com [173.194.41.177]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 6 ms 5 ms 105-236-6-129-esr-lo.mtnbusiness.co.za [105.236.
6.129]
3 8 ms 9 ms 9 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178
.41]
4 471 ms 313 ms 26 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 17 ms 8 ms 7 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 203 ms 267 ms 404 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 * 944 ms 939 ms

 

[wingnut771]

With Afrihost, this is not my exchange






C:\Users\Power>tracert www.google.com

Tracing route to www.google.com [173.194.41.177]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 6 ms 5 ms 105-236-6-129-esr-lo.mtnbusiness.co.za [105.236.
6.129]
3 8 ms 9 ms 9 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178
.41]
4 471 ms 313 ms 26 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 17 ms 8 ms 7 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 203 ms 267 ms 404 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 * 944 ms 939 ms

ping -n 30 105.236.6.129

 

[DrJohnZoidberg]

With Afrihost, this is not my exchange






C:\Users\Power>tracert www.google.com

Tracing route to www.google.com [173.194.41.177]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 6 ms 5 ms 105-236-6-129-esr-lo.mtnbusiness.co.za [105.236.
6.129]
3 8 ms 9 ms 9 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178
.41]
4 471 ms 313 ms 26 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 17 ms 8 ms 7 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 203 ms 267 ms 404 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 * 944 ms 939 ms

Stay connected with the AH account for a while and test again after 30 to 60 minutes.

There is also definitely something wrong here too (see the lines I bolded).

 

[sybertiger]

my internet runs like a dream tonight

usaly google maps are slow,its flying tonight
youtube runs normaly (like it did for the past 2weeks)
browsing is the best it been in weeks

 

[marine1]

So now going back to the OW account:

Tracing route to www.google.com [173.194.34.146]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 6 ms 6 ms 196-210-154-1.dynamic.isadsl.co.za [196.210.
1]
3 9 ms 8 ms 8 ms cdsl2-rba-vl2563.ip.isnet.net [196.38.73.213
4 8 ms 9 ms 7 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 8 ms 9 ms 7 ms 196.26.0.61
6 7 ms 8 ms 7 ms 196.26.0.130
7 9 ms 11 ms 9 ms 74.125.49.66
8 170 ms 170 ms 185 ms 66.249.95.8
9 177 ms 178 ms 177 ms 209.85.253.115
10 170 ms 170 ms 171 ms lhr14s21-in-f18.1e100.net [173.194.34.146]


WTF???? is going on???

 

[DJ...]

My tracerts to google.com take me a completely different route. Why would that be?

Tracert to the IP address is correct though, and almost identical to marine1's.

BUT, marine1, that tracert looks normal. Seems you might be getting hit with exchange congestion at certain times of the day/night. Weird that when you change accounts though it normalises...

 

[marine1]

No idea, but now its flying

 

[shadowstalker]

No idea, but now its flying

Same here, now suddenly it works fine. Its too late to fix your problems now openweb. People already cancelled, no use trying to get them to stay now.

 

[marine1]

Same here, now suddenly it works fine. Its too late to fix your problems now openweb. People already cancelled, no use trying to get them to stay now.

Last night I was about to cancel.
I am sick and tired of every month the same crap.
If you don't have enough bandwidth or whatever then sort it out.
You can't tell me that using afri made such a huge difference

 

[karenn]

Hi, im new to mybb, and currently very unhappy with current ISP and would love to try out openweb, how would i go about getting access to a trial account?

 

[cableguy]

Hello,

Kindly email your request to admin@openweb.co.za

Hi, im new to mybb, and currently very unhappy with current ISP and would love to try out openweb, how would i go about getting access to a trial account?