Adksuperman
Active Member
Your in Tableview if I remember correctly? I'm in west beach so we're working to the same exchange?
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OpenWeb ADSL Feedback Thread
- Thread starter MrBEEP
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MrR
Expert Member
I've been experiencing shaping on NNTP over the past week as well and it's pretty severe tonight - barely done 100MB today. Torrents haven't hit above 10 kb/s either. I fully understand that around 7AM-7PM we can expect shaping to impact affect the quality, but it's after 8PM.
Browsing, streaming and gaming is all fine, just the downloading that's hit a snag.
DrJohnZoidberg
Honorary Master
Internet is barely usable tonight...
Haven't had a chance to reset the router to default yet...
That right there is a problem between your computer and the exchange. Don't think MrBeep can do much about that.
What do your line stats look like?
Pretty terrible...
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (dB): 101 130
Attenuation (dB): 570 315
Output Power (dBm): 167 122
Attainable Rate (Kbps): 2592 792
Rate (Kbps): 2048 512
D (interleaver depth): 1 1
Delay (msec): 0.13 0.25
HEC Errors: 0 1
OCD Errors: 0 0
LCD Errors: 0 0
Total ES: 0 0
But why is the international test timing out long after the second hop to the exchange? Perhaps I really do need to reset the router to default? Although I only installed this router yesterday, so I'm not sure how that would help...
XennoX
Expert Member
Internet is barely usable tonight...
Haven't had a chance to reset the router to default yet...
Feels like mine. Though not as bad. I'm pinging 300ms to my exchange.
Not good
This is definitely router or Telkom line related. I have even changed your current profile to Platinum to test. It is achieving 38.2Mbps on our 40Mbps test line
This is definitely router or Telkom line related. I have even changed your current profile to Platinum to test. It is achieving 38.2Mbps on our 40Mbps test line
Pretty terrible...
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (dB): 101 130
Attenuation (dB): 570 315
Output Power (dBm): 167 122
Attainable Rate (Kbps): 2592 792
Rate (Kbps): 2048 512
D (interleaver depth): 1 1
Delay (msec): 0.13 0.25
HEC Errors: 0 1
OCD Errors: 0 0
LCD Errors: 0 0
Total ES: 0 0
But why is the international test timing out long after the second hop to the exchange? Perhaps I really do need to reset the router to default? Although I only installed this router yesterday, so I'm not sure how that would help...
DrJohnZoidberg
Honorary Master
Pretty terrible...
DownstreamUpstream
Line Coding(Trellis):On On
SNR Margin (dB):101 130
Attenuation (dB):570 315
Output Power (dBm):167 122
Attainable Rate (Kbps):2592 792
Rate (Kbps):2048 512
D (interleaver depth):1 1
Delay (msec):0.13 0.25
HEC Errors:0 1
OCD Errors:0 0
LCD Errors:0 0
Total ES:0 0
But why is the international test timing out long after the second hop to the exchange? Perhaps I really do need to reset the router to default? Although I only installed this router yesterday, so I'm not sure how that would help...
You can pretty much ignore everything after the second hop if the second hop is already in the 3 digit territory. Nothing is going to work very well if your router cannot communicate efficiently with the exchange.
There are no network issues tonight.
It seems like Telkom is the cause of most of the issues experienced.
Our 12 x test lines are maxing out on torrents. We are using from Vanilla to Platinum accounts and everything inbetween testing concurrently.
It seems like Telkom is the cause of most of the issues experienced.
Our 12 x test lines are maxing out on torrents. We are using from Vanilla to Platinum accounts and everything inbetween testing concurrently.
Not good
This is definitely router or Telkom line related. I have even changed your current profile to Platinum to test. It is achieving 38.2Mbps on our 40Mbps test line
Thanks MrBeep.
Second router in two days so definitely not a router issue. Works perfectly at other times of the day.
I guess this is just Telkom's congestion at the exchange. Nothing to be done...
Keigo
Well-Known Member
Ping to the exchange (2nd hop, I presume) averages over 1014ms at the moment...
DrJohnZoidberg
Honorary Master
Eish, that's not good. You could get a carrier pigeon to do a better job.
Further quote "There are many variables involved in ADSL.
Our portion is only the data. Then you have your hardware, Telkom and their entire network to contend with.
We try and keep lines in all major centres of SA so that we can test from across the country and pickup any issues as they occur"
Im still getting a maximum of 140kb/s on my local news servers. It's moving up and down all the time. Torrents have never worked on my account, I'm never able to get decent speeds.
While I understand both hardware and telkom can play a role, what I cannot understand is why other ISP account work perfectly when connected. I get full speed. That leads me to deduce, hardware is not an issue. Furthermore, I never had problems when I had the 1meg account. Never. Since the upgrade, I've had problems constantly. So again, it's too much of a coincidence that the account suddenly is not working. I get that on your side you are not finding fault, but on my side, I am. I would like nothing more than an account that reflects what I'm actually paying for. Believe it or not I don't enjoy mailing support every week about this problem. And quite honestly, given that I have been with you guys for so long, you should really been doing more to fix my problem, instead of saying "it seems fine on our side". Well, Im not browsing from your side, now am I?
AthenianOwl
Executive Member
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- Feb 9, 2009
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Thanks MrBeep.
Second router in two days so definitely not a router issue. Works perfectly at other times of the day.
I guess this is just Telkom's congestion at the exchange. Nothing to be done...
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