bad service

  1. Wilhelmus

    Afrihost has gotten so bad

    I have been using Afrihost as my service provider for more than 3 years now, Fibre Contract, Rain Contract and I had website hosting now and again. The support was good, up until recently, and the quality of service was great. Unfortunately the service I have been receiving the last month from...
  2. D

    ISP Afrika - Constant loss of connectivity

    Good Evening Ladies and Gents ISP Afrika 50mbps Fibre I’m typing this out on my mobile LTE device sitting here all relaxed because this has happened so many times before that I’ve already given up. I will be moving soon and don’t want to go through the schlep of getting a new service provided...
  3. werfie

    Anyone have a senior contact at Incredible Connection (JD Group)?

    So I ordered something on black Friday from IC's online store. Haven't received anything yet and the order tracking is a complete nonsensical mess (See below). I have spoken to the rep on Facebook, emailed the address given to me by them after they couldn't do anything, I have spoken to the...
  4. J

    MWeb - What can I do?

    In August 2018 I switched form ADSL to Fiber with Mweb. Everything worked good. On the 1st of October, my internet connection was dead. After someone from OpenServe came out, they said that my fiber line is suspended due to some fault or something. (I pay with a debit order, so non-payment has...
  5. R

    Cancelling an ADSL service from Telkom - almost impossible!!!

    It appears that Telkom is making it extremely difficult for customers to cancel any ADSL service from them in order to keep customers. Any other service provider allows you to call customer service, do a security check and then you can cancel it over the phone. Not so with Telkom. With...
  6. L

    Grid Host/1-Host

    Do they have a rep here? Service to date has been abominable. Seeking support has been nothing short of a waste of both time and money. :wtf: Phrased another way: MBB peeps please recommend an alternative host.
  7. C

    Evetech- Worst service ever

    What an unbelievably horrible experience buying from these people. I purchased a mouse from them on the 27th of Feb and paid a courier fee to have it delivered and I am still without a mouse (14 March). They sent me a faulty one which I eventually received around the 5th or 6th of March. I...
  8. K

    Afrihost Rain LTE-A Alternative

    Hi, I switched "up" from my asdl to LTE-A with Afrihost towards the latter part of last year. Besides the delivery, speed, signal and service issues :mad:, I have a few a questions I'm hoping the community can help with. Come the 6 months period, if their service has not improved, I'm...
  9. F

    WebAfrica Fibre DISGUSTING

    I am posting this in utter frustration and exasperation... Bottom line - DO NOT SIGN UP FOR WEBAFRICA FIBRE!!! They are not only one of the MOST expensive, but the service is totally shocking: 1. 3 weeks to sort out a billing problem 2. Call the call center and wait at least 15 minutes...
  10. B

    No customer service from AFRIHOST, they do not care for their customers

    Does anybody have any advice on how to have Afrihost resolve a line issue? Our internet line has been dropping for the last month. Every time we log a problem with them , they escalate it to Telkom. Telkom tells them the problem has been resolved, we receive an automated email that the...
  11. O

    Vodacom overcharging me on a data contract

    I have a 20 GB (10 GB anytime and 10 GB night owl) data contract with Vodacom. I am supposed to be paying R320 per month. My bill for March, however, is standing at R6242. I started monitoring my data usage late in March and noticed my bill had already around R4000. Soon after that I got an SMS...
  12. W

    Pathetic upgrades service

    Dear Vodacom, Please be advised, I have handed over my issues with your company to a lawyer who will be in contact with you shortly. I cannot wait another second to get this thing sorted out. I am sick and tired of phoning you, sending hundreds of emails and receiving calls from you (staff...
  13. K

    High level Cell C contacts?

    In the last few months I have had, (on two separate occasions) fraudulent contracts added to my account. And in both situations I have had to fight Cell C to refund me the money for these accounts I never signed up for. Repeated phone calls were required to get anything done. I'm still waiting...
  14. R

    Pinnacle Africa, Bloemfontein branch - worst mistake buying from them

    Hey everyone I just wanted to share what happened earlier this year with me and dear old Pinnacle in Bloem. Now, I'm down in the Cape, but my customer in this case is in Colesberg, so it made sense to order from the Bloemfontein branch. With me sitting down here, I asked the branch to...
  15. M

    Mweb Hosting Services - Terrible

    I just wanted to (warn) share with anyone interested. Our very small company website was hosted with MWeb. An upgraded site based on Wordpress was commissioned. MWeb hosting confirmed with me that the site will work on our hosting package, and our site was duly upgraded. The website...
  16. R

    Pathetic service while doing application for Uncapped Wireless

    I did an application for wireless broadband uncapped on the 27th of Jan on their website. Got the call on 4th of Feb at 11:25AM to complete my application. Everything was completed and I was told that I would receive my equipment within the next 3 day and that the installation would be done...
  17. M

    My ongoing saga with the LTE Uncapped deal

    So, where to start... Up until September last year, we had been stuck with a crappy ADSL line that barely managed to sync at 1 mbps, and would frequently disconnect and resync at any time of day or night, whether it was good weather or bad. We live in a dip that prevents us from getting LOS...
  18. R

    Vox Telecom - Bad Service

    Hi Guys, So I've been trying to get connected with Vox Telecom using their "100mbps - 300GB" package and the service I have received is beyond useless. I have phoned them numerous times with them saying each time that they would get back to me. I provided them with all my relevant details...
  19. R

    BAAAAAAD telecoms in this country

    This has been an bad week for telecoms. At home - telephone line down. Fortunately ADSL still works. After calling Telkom several times, got a reference number and after 4 days NO progress. At work - Telkom lines stolen. No phones, no ADSL. As an emergency procedure, go to the local mall &...
  20. N

    defrauded by data recovery "expert" : what to do?

    Hendrik Denysschen from The Data Recovery Company is an unprofessional grifter and bad liar. Our company server failed in July and he sent a quotation for data recovery and server restore amounting to R13 680,00 (11 400,00 plus an emergency fee of R2 280,00) payable in advance with a promise...
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