bad service

  1. W

    Pathetic upgrades service

    Dear Vodacom, Please be advised, I have handed over my issues with your company to a lawyer who will be in contact with you shortly. I cannot wait another second to get this thing sorted out. I am sick and tired of phoning you, sending hundreds of emails and receiving calls from you (staff...
  2. KingLuc

    High level Cell C contacts?

    In the last few months I have had, (on two separate occasions) fraudulent contracts added to my account. And in both situations I have had to fight Cell C to refund me the money for these accounts I never signed up for. Repeated phone calls were required to get anything done. I'm still waiting...
  3. R

    Pinnacle Africa, Bloemfontein branch - worst mistake buying from them

    Hey everyone I just wanted to share what happened earlier this year with me and dear old Pinnacle in Bloem. Now, I'm down in the Cape, but my customer in this case is in Colesberg, so it made sense to order from the Bloemfontein branch. With me sitting down here, I asked the branch to...
  4. M

    Mweb Hosting Services - Terrible

    I just wanted to (warn) share with anyone interested. Our very small company website was hosted with MWeb. An upgraded site based on Wordpress was commissioned. MWeb hosting confirmed with me that the site will work on our hosting package, and our site was duly upgraded. The website...
  5. R

    Pathetic service while doing application for Uncapped Wireless

    I did an application for wireless broadband uncapped on the 27th of Jan on their website. Got the call on 4th of Feb at 11:25AM to complete my application. Everything was completed and I was told that I would receive my equipment within the next 3 day and that the installation would be done...
  6. M

    My ongoing saga with the LTE Uncapped deal

    So, where to start... Up until September last year, we had been stuck with a crappy ADSL line that barely managed to sync at 1 mbps, and would frequently disconnect and resync at any time of day or night, whether it was good weather or bad. We live in a dip that prevents us from getting LOS...
  7. R

    Vox Telecom - Bad Service

    Hi Guys, So I've been trying to get connected with Vox Telecom using their "100mbps - 300GB" package and the service I have received is beyond useless. I have phoned them numerous times with them saying each time that they would get back to me. I provided them with all my relevant details...
  8. R

    BAAAAAAD telecoms in this country

    This has been an bad week for telecoms. At home - telephone line down. Fortunately ADSL still works. After calling Telkom several times, got a reference number and after 4 days NO progress. At work - Telkom lines stolen. No phones, no ADSL. As an emergency procedure, go to the local mall &...
  9. N

    defrauded by data recovery "expert" : what to do?

    Hendrik Denysschen from The Data Recovery Company is an unprofessional grifter and bad liar. Our company server failed in July and he sent a quotation for data recovery and server restore amounting to R13 680,00 (11 400,00 plus an emergency fee of R2 280,00) payable in advance with a promise...
  10. Stevi

    [OLD] Unable to get 4G/LTE? Your SIM needs to be provisioned

    NEW THREAD: https://mybroadband.co.za/vb/showthread.php/870833-Vodacom-LTE-activation-requests Hi All, I upgraded to the Samsung A3 last week, but seem to be having problems getting a 4G connection. The Vodacom assistant did the sim swop to the micro sim, and said all the settings...
  11. S

    Very sad experience with Oceanhost

    Hi all I've been an Oceanhost customer for roughly a year or more. Last year a few friends and I decided to stop using Gameservers.com and host with a VPS. First off let me also add that I have multiple VPSs with DigitalOcean and two JHB VPSs with Oceanhost. I have categorically never had...
  12. S

    Afrihost - fax2mail just cancelled without notice

    When I signed up with Afrihost for my hosting and dsl I created a couple of the free fax2email number they offered and went ahead and printed them on business cards and stationary. I hardly ever get faxes but was expecting one the other day which never arrived. I logged into client zone to make...
  13. F

    Worst WISP in SA

    If there was a prize for the worst WISP in South Africa the winner by a substantial margin would surely be Wispernet which pretends to operate out of Oudtshoorn in the Cape. I am a client of theirs because I have no option out here in the sticks. It’s mostly-useless Wispernet or complete...
  14. F

    VPN Lite problems

    Not sure if this is the right forum... We have been using VPN Lite in our small business for over 5 years and it has been great, but in the last 2 months the service has deteriorated badly. We have 15 sites but Telkom do not seem to care. I see that the VPN is down across the board almost...
  15. O

    Afrihost horrible service or am I missing something?

    I am on an Afrihost 10mb uncapped account and I have been having issues playing Arma 3 online where the game will desync to such an extent that everybody is just standing on one place for about 5 minutes, then everything is normal again for about 2 minutes and the cycle repeats. This, obviously...
  16. R

    Cybersmart Worst isp Ever

    I have a 20gig capped account with night rider and it is a rip off!! Max 70Gig a month and R37 per gig to top up??? and for the extra R99 a month to super size is useless?? when a 2Mb and 4Mb line will never use near 1Tb in a month doing only night time downloading. (Wish i had a 10Mb...
  17. C

    have2have.co.za still open for business ??

    I placed an order end Jan for Nexus 7 cover/screen protector. (from Amazon) Money went off my CC and was given delivery date 5th Feb to 13th Feb. The date has come and gone and the info on there site just states PROCESSING. Opened two tickets on there BS site but no response. Has anyone else...
  18. R

    Afrihost grew too fast - became another MWEB

    I have tried the following to get assistance from Afrihost over the past week or two: 5+ tickets logged. No resolution or followup at all received. 4 calls to the callcentre all went unanswered. 1 SMS to the SMS "HELP" service - never received a response. 2 attempts to use Live Chat -...
  19. A

    Incompetent WebAfrica

    I have now had an open ticket for my non functioning dsl line for a week. WebAfrica seems unable or unwilling to fix my problem. They have promised me multiple times to follow up with Telkom to make sure this gets fixed. They have promised me multiple times that they will keep me updated...
  20. Twista

    Afrihost - Dedicated Server Hosting and SUPPORT PATHETHIC

    I know there are other threads that berate Afrihost's Hosting performance but I have to start another one to highlight my frustration. I have been decent for almost two months now. Afrihost has the most disastrous India Support team ever on the face on human kind. They actually mutilated my...
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