OpenWeb ADSL Feedback Thread

Status
Not open for further replies.
So those of us who have been on Gold uncapped accounts for years now, which one are we assigned? I got my Gold Uncapped account on promotion for R258/month 2 years ago and I would certainly be less than impressed if my contention ratio and/or shaping policy has been made stricter now.
 
Your bonus is Loyalty.

You have the Promotional Uncapped of the day + around 40% improved contention ratio and higher priority on the network due to your loyalty to OpenWeb.

You have alot to be impressed about :)

Zewp said:
So those of us who have been on Gold uncapped accounts for years now, which one are we assigned? I got my Gold Uncapped account on promotion for R258/month 2 years ago and I would certainly be less than impressed if my contention ratio and/or shaping policy has been made stricter now.
Click to expand...
 
Hi,

I have an OpenWeb Gold 4mb account (the one that was on promotion a few months ago - not sure what 'tier' it is).

I have been happy with it so far but today MTN's Cape Town server is speed testing me at 0.88 down and 0.42 up. I am based in Simonstown.

I only checked because I was unable to have a TeamViewer chat with someone in London (on a fibre line). No Video, just voice but impossibly choppy.

Any known issues?

Thanks.
 
since my new account, I have really been impressed with Openweb, to me the BEST ISP around, I understand that some peoples opinions won't be the same, but I have had great service thus far. Excellent stuff MrBeep, a pleasure to be with you guys...
 
Gatecrasher said:
Live RTMP streams still getting butchered on 4MB Gold in office hours. :( They burst and then get throttled down to nothing. Burst and throttle. Burst and throttle. Painful to watch.

Whereas they play perfectly on my Afrihost back up account.
Click to expand...

This is still a problem. And it is a problem even now after 5pm. Its infuriating.

Had to switch to Afrihost to get a steady stream.
 
Last edited:
Hi Gatecrasher,

We are not aware of any general problems here.

I would like to investigate this matter. Kindly email me: [email protected] with as many details as possible (server IP's etc) and we will investigate

Gatecrasher said:
This is still a problem. And it is a problem even now after 5pm. Its infuriating.

Had to switch to Afrihost to get a steady stream.
Click to expand...
 
In-game latencies very up and down after a perfect weekend...To many variable...
 
MrBEEP said:
Hi Gatecrasher,

We are not aware of any general problems here.

I would like to investigate this matter. Kindly email me: [email protected] with as many details as possible (server IP's etc) and we will investigate
Click to expand...

Mail sent.

EDIT: Back on OW and working fine now. 7:50pm
 
Last edited:
Hi MrBEEP,

All i want to say is few words to you....

I want to Thank MrBEEP and is Blue Team, they are an awesome bunch of people. They are quick to respond and sort issues quickly.
I'm loving my account during the day and night :)

Good Night Blue Team
 
Thank you so much! Your positive gesture is highly appreciated by the entire team!

Amphibious said:
Hi MrBEEP,

All i want to say is few words to you....

I want to Thank MrBEEP and is Blue Team, they are an awesome bunch of people. They are quick to respond and sort issues quickly.
I'm loving my account during the day and night :)

Good Night Blue Team
Click to expand...
 
Hey Mr Beep

Is there a problem with international bandwidth at the moment? Check it out (and look at that PING! Normally under 200ms)


Oh, on 1 meg Gold, from Cape Town
 
K3NS31 said:
Hey Mr Beep

Is there a problem with international bandwidth at the moment? Check it out (and look at that PING! Normally under 200ms)


Oh, on 1 meg Gold, from Cape Town
Click to expand...

Ditto here for me as well, extremely slow throughput of data (2Mbit uncapped Gold). For me it is not just international, it is everything (mail, web traffic, etc.). Something is definitely not right (it’s not congestion; first hop is 8ms so that’s perfect).
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X