OpenWeb ADSL Feedback Thread

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Wackyza said:
Ivory is a promotional account. It is what MrB33p would say, a standard account with "Tweaks" meaning it has a slightly lower contention ratio than the standard account. I am assuming this as this is exactly what was said in the Gold vs Gold promotion accounts.
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bit wacky that the advertised package wasnt actually what was received. so im an ivorian instead of standard then. wonder how different the two are.

the thing runs like a rabid dog though. not too much to complain about. keeps on clearing my queue.
 
Last edited:
Hi MrBEEP,

Yes, I have read through that chart, which is not very useful for me.

I am more interested in how heavy is the shaping compare to different products that Openweb offers?

Surely is not all type of account using the same shaping profile.

The reason I want to know is weather I should move to a higher product or different alternative.

Openweb Original Gold Uncapped 2MB doing FTP around 4PM
openweb.jpg

MWEB Premium Uncapped 2MB doing FTP around 4PM
mweb.jpg


MrBEEP said:
Hi Keigo

Im afraid it is not as simple as your example.

A good start would be our Comparison Chart on our website. Please visit: http://www.openweb.co.za and look for the doggy with sunglasses.

As a rule of thumb, the lower the contention ratio, the better overall experience you will have
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Has an OpenWeb staff member confirmed this with you?

Have you emailed [email protected] to check?

akescpt said:
bit wacky that the advertised package wasnt actually what was received. so im an ivorian instead of standard then. wonder how different the two are.

the thing runs like a rabid dog though. not too much to complain about. keeps on clearing my queue.
Click to expand...
 
What I would suggest is your drop us a mail: [email protected] for a trial account. You will be able to test shaping for yourself.

Shaping is dynamic on all profiles. The less people you share with, the more bandwidth you will get.

Keigo said:
Hi MrBEEP,

Yes, I have read through that chart, which is not very useful for me.

I am more interested in how heavy is the shaping compare to different products that Openweb offers?

Surely is not all type of account using the same shaping profile.

The reason I want to know is weather I should move to a higher product or different alternative.

Openweb Original Gold Uncapped 2MB doing FTP around 4PM
View attachment 56625

MWEB Premium Uncapped 2MB doing FTP around 4PM
View attachment 56629
Click to expand...
 
I will consider asking for a trial account in a later stage.

Also is there any way to know how busy the network is or I must check with support via email or call in?

On top right corner of Openweb's website show a tab is always green from what I checked and shaping is heavy. Apart from download, opening www.youtube.com website is very slow during business hours.

Thanks.

MrBEEP said:
What I would suggest is your drop us a mail: [email protected] for a trial account. You will be able to test shaping for yourself.

Shaping is dynamic on all profiles. The less people you share with, the more bandwidth you will get.
Click to expand...
 
Kindly email [email protected] so that we can investigate.

Please include your ADSL username

Keigo said:
I will consider asking for a trial account in a later stage.

Also is there any way to know how busy the network is or I must check with support via email or call in?

On top right corner of Openweb's website show a tab is always green from what I checked and shaping is heavy. Apart from download, opening www.youtube.com website is very slow during business hours.

Thanks.
Click to expand...
 
How does the Ivory package compare to the Vanilla or normal Standard account in terms of shaping/contention ratio?
 
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