OpenWeb ADSL Feedback Thread

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Hi MongooseMan,

I have replied to your mail :)

Please try the fix and provide feedback

MongooseMan said:
Yeah, not overly concerned. Will follow up tomorrow.

(If that question was for me, yes, I'm using a debit order)
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OpenWeb Alert:

The OpenWebSite will be down for around 60 minutes as we are busy with server upgrades.

We apologise for the inconvenience caused.
 
Morning Friends,

The OW site will be down this morning as the server upgrade is taking longer than expected. We apologise for the inconvenience.

We will advise the moment it is back up
 
Hi all. OK. Problem with my speeds was a fault with my interchange, fault has been logged with Telkom. Thank you Openweb (Support person: Leoni) for going out of your way once again to help me. Very professional and FAST as usual.

I must say the support people for Telkom on this forum have also been excellent too and also thanks to everyone who sent tips on what might be the cause of my speed problem.

:)
 
Big up to Openweb. Very happy customer :D please keep up the excellent service!!
 
Having major issues today - using my FNB account everything runs full speed. Switch to Openweb and can't even load IMDB/Youtube etc. Browsing sites like BBC also terribly slow. As I said, I switch to the FNB one and everything is perfect. Logged a call this morning but not much seems to be happening here.
 
Kindly email [email protected] so that we can investigate.

There are currently no general network issues

hammell said:
Having major issues today - using my FNB account everything runs full speed. Switch to Openweb and can't even load IMDB/Youtube etc. Browsing sites like BBC also terribly slow. As I said, I switch to the FNB one and everything is perfect. Logged a call this morning but not much seems to be happening here.
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Hi MrBEEP

You told me last time that if Youtube gets all funny again i must mail the link to support

I did just now
 
Thank you.

I see Leon is attending to your request.

kimbo said:
Hi MrBEEP

You told me last time that if Youtube gets all funny again i must mail the link to support

I did just now
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