OpenWeb ADSL Feedback Thread

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I maintain, this is a Telkom fault.

Woke up this morning turned on the router and everything was working fine, low ping and fast speeds, this was about 30 minutes ago, now it looks like this:

Tracing route to google.co.za [74.125.233.63]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 221 ms 202 ms * 196-210-140-1.dynamic.isadsl.co.za [196.210.140.
1]
3 180 ms 184 ms 186 ms 196.38.73.121
4 214 ms 216 ms 215 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 331 ms 362 ms 387 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 227 ms 212 ms 210 ms 168.209.1.179
7 282 ms 268 ms 233 ms 74.125.49.66
8 414 ms 416 ms 411 ms 64.233.174.21
9 492 ms 470 ms 412 ms jnb01s01-in-f31.1e100.net [74.125.233.63]

Trace complete.
 
is it possable
to use 1 account on 2 lines

like at night when i am at home

but in the day i use it at work
so i dont need to have a exstra data just for the work's internet
 
is it possable
to use 1 account on 2 lines

like at night when i am at home

but in the day i use it at work
so i dont need to have a exstra data just for the work's internet

All uncapped accounts have a max of 1 ADSL Line attached
 
Last edited:
I maintain, this is a Telkom fault.

I can connect to the internet with mweb but not with Openweb, is that a telkom problem too?


I just got off the phone with telkom and all they can tell me is sometime soon they will sort it out.
 
Openweb account has generally been craaawwwling. Tried downloading a file from zippyshare now and it's going at 10kb/s. Bought an Axxess prepaid account and cruising over 100kb/s on 1 mbps account.
 
Yes you may, as long as you only use 1 at a time.

is it possable
to use 1 account on 2 lines

like at night when i am at home

but in the day i use it at work
so i dont need to have a exstra data just for the work's internet
 
Kindly PM me so that I can take a look.

Openweb account has generally been craaawwwling. Tried downloading a file from zippyshare now and it's going at 10kb/s. Bought an Axxess prepaid account and cruising over 100kb/s on 1 mbps account.
 
Yes you may, as long as you only use 1 at a time.

good,so when i leave for work i should turn of the router at home
and when go home turn off the router at work?

i think the connection at my work runs of 1line but thers r more than one data acc

it run in brige mode so not sure it will work like that
 
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OpenWeb seems so broken, it takes over 2-3 minutes to open a website. Crazy. So much for a 2Mb Gold Uncapped account. I agree, I took a 1GB free account from Afrihost, running at full speed. What's up?
 
Afrihost:

Tracing route to google.co.za [74.125.233.88]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 11 ms 10 ms 10 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 13 ms 14 ms 14 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 * 14 ms * rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 131 ms 140 ms 162 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 193 ms 196 ms 168 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 14 ms 14 ms 72.14.194.74
8 93 ms 97 ms 82 ms 64.233.174.57
9 111 ms 117 ms 133 ms jnb01s02-in-f24.1e100.net [74.125.233.88]

Trace complete.

Openweb:

Tracing route to google.co.za [74.125.233.63]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 221 ms 202 ms * 196-210-140-1.dynamic.isadsl.co.za [196.210.140.
1]
3 180 ms 184 ms 186 ms 196.38.73.121
4 214 ms 216 ms 215 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 331 ms 362 ms 387 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 227 ms 212 ms 210 ms 168.209.1.179
7 282 ms 268 ms 233 ms 74.125.49.66
8 414 ms 416 ms 411 ms 64.233.174.21
9 492 ms 470 ms 412 ms jnb01s01-in-f31.1e100.net [74.125.233.63]

Trace complete.
 
to those having slow speeds ,what is ur account? @openweb.co.za (IS), @mynetwork.co.za (mtn), @openweb.adsl or something (mtn)??

u will be given mtn first because there the cheapest and more profitable and improve at night when ur at work in the day. IS accounts is better quality over all.

Openweb account has generally been craaawwwling. Tried downloading a file from zippyshare now and it's going at 10kb/s. Bought an Axxess prepaid account and cruising over 100kb/s on 1 mbps account.


OpenWeb seems so broken, it takes over 2-3 minutes to open a website. Crazy. So much for a 2Mb Gold Uncapped account. I agree, I took a 1GB free account from Afrihost, running at full speed. What's up?
 
Afrihost:

Tracing route to google.co.za [74.125.233.88]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 11 ms 10 ms 10 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 13 ms 14 ms 14 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 * 14 ms * rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 131 ms 140 ms 162 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 193 ms 196 ms 168 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 14 ms 14 ms 72.14.194.74
8 93 ms 97 ms 82 ms 64.233.174.57
9 111 ms 117 ms 133 ms jnb01s02-in-f24.1e100.net [74.125.233.88]

Trace complete.

Openweb:

Tracing route to google.co.za [74.125.233.63]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 221 ms 202 ms * 196-210-140-1.dynamic.isadsl.co.za [196.210.140.
1]
3 180 ms 184 ms 186 ms 196.38.73.121
4 214 ms 216 ms 215 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 331 ms 362 ms 387 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 227 ms 212 ms 210 ms 168.209.1.179
7 282 ms 268 ms 233 ms 74.125.49.66
8 414 ms 416 ms 411 ms 64.233.174.21
9 492 ms 470 ms 412 ms jnb01s01-in-f31.1e100.net [74.125.233.63]

Trace complete.

That's rather odd but it does indicate something is off at your exchange. Looks like the IS routing is buggered.
 
The IPC is not congested currently.

If it was congested, folks would be highly shaped during off peak periods as well.

IS monitors the network very closely to prevent congestion.



Seems the IPC of IS is congested beyond believe.
 
9 111 ms 117 ms 133 ms jnb01s02-in-f24.1e100.net [74.125.233.88]

Even on MTN your latency fluctuates.

Please follow up with Telkom

Afrihost:

Tracing route to google.co.za [74.125.233.88]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 11 ms 10 ms 10 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 13 ms 14 ms 14 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 * 14 ms * rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 131 ms 140 ms 162 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 193 ms 196 ms 168 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 14 ms 14 ms 72.14.194.74
8 93 ms 97 ms 82 ms 64.233.174.57
9 111 ms 117 ms 133 ms jnb01s02-in-f24.1e100.net [74.125.233.88]

Trace complete.

Openweb:

Tracing route to google.co.za [74.125.233.63]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 221 ms 202 ms * 196-210-140-1.dynamic.isadsl.co.za [196.210.140.
1]
3 180 ms 184 ms 186 ms 196.38.73.121
4 214 ms 216 ms 215 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 331 ms 362 ms 387 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 227 ms 212 ms 210 ms 168.209.1.179
7 282 ms 268 ms 233 ms 74.125.49.66
8 414 ms 416 ms 411 ms 64.233.174.21
9 492 ms 470 ms 412 ms jnb01s01-in-f31.1e100.net [74.125.233.63]

Trace complete.
 
Very high local latency.

Code:
tracert mybroadband.co.za

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2    96 ms    91 ms    93 ms  105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
  3   134 ms   118 ms   125 ms  ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
  4    90 ms    87 ms    84 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  5    84 ms    89 ms    92 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
  6   108 ms   110 ms   101 ms  jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
  7   106 ms    99 ms    95 ms  jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
  8     *        *        *     Request timed out.
  9   131 ms   129 ms   152 ms  CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net
 [41.84.12.151]
 10   130 ms   132 ms   128 ms  41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.6
6.132.242]
 11   133 ms   146 ms   148 ms  197.189.193.1
 12   147 ms   136 ms   137 ms  197.189.193.62
 13   181 ms   168 ms   169 ms  197.242.89.170

Trace complete.
 
Kindly PM me so that I can take a look.

Will send now. As a side note, my friend in my road also has an Openweb account (Gold I think) and seems to get the same bad speeds during the day.
 
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