OpenWeb ADSL Feedback Thread

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Wow, hows about minding your own business hey? I do not need to explain myself to you two, you do not know my situation nor am I inclined to explain it to you. Speculate all you want. I have every right to complain for service not received regardless of the time of year and it really has squat to do with either of you.
 
Imagine101011 said:
Wow, hows about minding your own business hey? I do not need to explain myself to you two, you do not know my situation nor am I inclined to explain it to you. Speculate all you want. I have every right to complain for service not received regardless of the time of year and it really has squat to do with either of you.
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Wow, you're right.
*virtual christian high five*
 
Hi Imagine,

I see your issue is related to a non payment issue. Your credit card was rejected by the bank.

We sent you a notification earlier in the month, but unfortunately did not receive a response from yourself.

I see that Calvin is busy communicating with you regarding this issue. I will leave it in his capable hands.

Imagine101011 said:
Wow, hows about minding your own business hey? I do not need to explain myself to you two, you do not know my situation nor am I inclined to explain it to you. Speculate all you want. I have every right to complain for service not received regardless of the time of year and it really has squat to do with either of you.
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he, he, love it, made my day.
Just proves the point that the customer is not always right.
Loved the way MrBEEP answered; unemotional and to the point:D


MrBEEP said:
Hi Imagine,

I see your issue is related to a non payment issue. Your credit card was rejected by the bank.

We sent you a notification earlier in the month, but unfortunately did not receive a response from yourself.

I see that Calvin is busy communicating with you regarding this issue. I will leave it in his capable hands.
Click to expand...
 
Hi blaaislaai,

We do not log usage on many of our uncapped products currently, as it goes against the essence of what uncapped stands for. One should not be punished for how much you download

blaaislaai said:
Thanks, yeah the usage seems a bit too high
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MrBEEP said:
Hi blaaislaai,

We do not log usage on many of our uncapped products currently, as it goes against the essence of what uncapped stands for. One should not be punished for how much you download
Click to expand...

True that, I was just a bit curious on how much I do per month. But no worries :)
 
ello Mr Beep

I am in an unfortunate circumstance.

My land lord recently gave me a few days to move to a new place.

I recently got the gamers delight deal, is there a way to suspend it until i move into my new place without having to spend money on it whilst i dont have it but still able to keep it for the future?
 
Hi Grizz,

I would've loved to help, but unfortunately on this deal we cannot offer a suspension, as we have a waiting list of clients wanting to purchase the package. (In the history of the account, we only ever released around 600).

I am sorry!

Grizz said:
ello Mr Beep

I am in an unfortunate circumstance.

My land lord recently gave me a few days to move to a new place.

I recently got the gamers delight deal, is there a way to suspend it until i move into my new place without having to spend money on it whilst i dont have it but still able to keep it for the future?
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would have loved an account like that, but still by the coast, and when I get back I still need to have telkom hook an adsl line up to my house
 
This is a very sad day for me Mr Beep :(

I loved the Gamers Delight Package... Now when i get internet again, more than likely i wont be able to get it again.. fml :(
 
Hello Mr Beep.

I am taking a huge leap of faith because i cannot let go of my Gamers Delight Package and wish to pay for it until i move into a new place.

Could you please follow up this "reactivation" and the stop of my pending cancellation with [email protected]

Ticket #101513: Cancellation
 
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