Openweb Best to Worst - Suggestions please

[BMT_Horizon]

I was so happy to move from Afrihost to Openweb and experienced great products and service until as of late.

Has Openweb always shaped capped data accounts up to a max speed of 10mbps or is this something new? I was so happy to move away from Afrihost to Openweb but lately I've been experience terrible speeds. I’m getting shaped even less than a speed of the claimed 10mbps (& on a 20mbps line) and & according to their service, your capped account is supposed to run at full speed from 12h00 to 06h00; on a 20mbps line.Last night I was shaped to 4mbps from 01h30 to 03h15, my 20mbps line speed only ran from 03h15 to 05h45 (3 hours) with a lot of drops from 4am to 5am.

I've tried raising these shaping issues with Openweb support but all I'm getting is pointless feedback "The Openweb account will only run up to 10 Mbps, this is as advertised"

I am stopping my data account with Openweb if something doesn’t change!

Any suggestions on where I can get data at the best value for money. (unshaped)
How is shaping on the Telkom 50GB softcapping, see it has free midnight data?

 

[patrick123]

R10 at the local cafe will get you a greasy hamburger or possibly a packet of oily 'slap chips'. If you want quality, be prepared to pay a bit more. Crystal Web is Gourmet!!!

 

[CataclysmZA]

Oh hey, shaping. Fantastic. Move along to a better ISP, just make it anyone but Openweb.

 

[mika1000]

"Hi. I'm Wesley and I'm an internet addict!"

just love the signature...

 

[medicnick83]

Everytime I complained about the speeds, they'd blame my line, my router, my girlfriend, my boss at work, but it was never their fault.
As soon as I changed to another account, say, Axxess or whatever, I'd get full speeds, anytime, no matter what account, change to OpenWeb and joh, the *** stories they'd try and feed me.
It's a laugh!