operation RROD

i was told i will get my replacement on Friday mmm well Friday has gone ...
 
still waiting mmm they told me they messed up the delivery address mmm strange smell a bit like BS to me
*****************************************************************
Hi there



The console was dispatched yesterday you should get it on the latest tomorrow.



Best Regards

Bernice




===============================================================
Hi *****



I would like to confirm the delivery address, they collected the console already but the querying the delivery address.



Best Regards

Bernice

PowerCare
 
They should upgrade you to an Elite given the amount of patience you've had. You should chronicle the whole saga on a Blog and see if you can get Microsoft's attention.
 
they told me today again, couriers will drop off machine tomorrow, I called Microsoft and told them I need compensation for this horrid experience they put me through, they said they will call me tomorrow, wonder if I will get a callback... or if I will even receive my replacement...
 
recent mail from Powercare:

Hi



Apologies for the delay and frustration.



Unfortunately we have determined that the power supplies do not fit the replacement consoles. Microsoft is flying them out to us this week and we will ensure that we dispatch one to you as soon as we receive.



Regards

Kaylan
 
wonduhboy said:
recent mail from Powercare:

Hi



Apologies for the delay and frustration.



Unfortunately we have determined that the power supplies do not fit the replacement consoles. Microsoft is flying them out to us this week and we will ensure that we dispatch one to you as soon as we receive.



Regards

Kaylan
Click to expand...

? So you send in the bare console and get the console and a power supply back?
 
update:

======================================================== 3 august
Hi *****



Waiting confirmation from courier when it will go out for delivery.



Regards

Bernice
*************************************************************
Hi *****



Here is the tracking nr. JNC272145



Kind Regards

Bernice
*************************************************************
Hi *****



I do apologies for the delay, I just spoke to the courier company again. They said that the unit will go out for delivery tomorrow again, I’m waiting for a exact time they will be at your place.



Once again I do apologies for the delay.



Kind Regards

Bernice
****************************************************************


so let's hope for today since it's been going on since 28 May 2009 till today 5 August 2008....................
 
There are times I actually forget I have an Xbox ... it's been so long.
 
Hi *****



They promised me it will be delivered today or I will go to my director.



Regarding the Power Supply if your one is a 203w Output DC then you will not have any problems.

If you have any more questions please don’t hesitate to contact me.



Best Regards

Bernice
 
:mad: :mad: :mad: :mad: :mad: :mad: :mad:

Dolby said:
There are times I actually forget I have an Xbox ... it's been so long.
Click to expand...

Xbox??? oh that 4grand paperweight that has the nice red flashing lights??? the thing that hasn't got a decent warranty procedure ... :mad:
 
Spoke to Microsoft and PowerCare again, so let's see if they can get this right tomorrow, I even threw the word compensation at them so let's see hehehe, wonder if they would even consider it, since they did not consider getting my replacement console to me in a more acceptable timeframe ... I could really do with an Elite right now after all that or maybe a lifetime Xbox Live Gold subscription...
 
PixelPusha said:
Spoke to Microsoft and PowerCare again, so let's see if they can get this right tomorrow, I even threw the word compensation at them so let's see hehehe, wonder if they would even consider it, since they did not consider getting my replacement console to me in a more acceptable timeframe ... I could really do with an Elite right now after all that or maybe a lifetime Xbox Live Gold subscription...
Click to expand...

Sue them in the small claims court for 'pyn en leiding'... :)
 
Hi Bernice



You confirmed in an email earlier this week that *****’s console had been dispatched? Please advise the status – see his mail below – he has obviously not received his replacement?



John – your comments please?



Regards

Lena
 
Hi Lena/*****



I spoke to the courier yesterday afternoon, did try to contact customer to advise but could not get thru, only received land line number this morning.



As per the courier the unit will be delivered today between 10-11am.



Kind Regards

Bernice

PowerCare
 
Ooo exciting, is this more BS? OR IS THIS ... the TRUTH... dun dun dun.
 
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