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Papi's ADSL promises
- Thread starter kissingmybbgoodbye
- Start date
bekdik
Honorary Master
papi achieves less goals that bofanabofana ...
The one where you choose your synch speed via a web interface, does conformance testing and then puts your line into service. I think that had to be interfaced with multi-vendor hardware, accounting and service systems etc. I wonder if the tinkering was to get it to work at slower speeds
haha.. just joking, I think it is to makeall different systems work together seamlessly.I'm moving to a new development end of Dec. Telkom at this stage does not even know whether or not there is an exchange (telephone or DSL) for the area. They asked me if I know of anyone with a telephone in the area so that they can find out if there is an exchange. Huh? I was sure that I walked into a Telkom shop thingy. If they don't even know where they do or don't have exchanges, how the hell can he make such empty and false statements.
Just another piece of proof of just how incompetent Telkom is...useless bloody company.
Just another piece of proof of just how incompetent Telkom is...useless bloody company.
haha
Well hey, I applied around 15 May...and phoned Telkom about 25 times, whereas one deparment tells me that it's on its way, and another says they've exceeded capacity in my area. Finally one of the "senior" folks told me that the "exchange cannot handle the capacity, and it's due for an upgrade".
Weird...since 2 weeks later, 2 people near me got their ADSL, one being my brother, who applied 1 month AFTER me - and he's apparently on the same exchange, according to Telkom's own people.
I phoned again, and was told that upgrades are to start in August (this is now when I phoned around 15 July). They then stated that upgrades would be finished by round about 1 November...
Now please tell me how it can take almost 4 months to upgrade an exchange, when it's already ADSL capable? I'm no expert in "exchange upgrades", but that sounds ridiculous.
Well, 2 months later, I actually got a letter in the post from Telkom, stating that I can't get my ADSL that I applied for MONTHS earlier. So the people who wrote the letter didn't seem to know about the multitude of phonecalls I made either - seems to have fallen on deaf ears.
Best part is that it's now 16 November...2 weeks AFTER their supposed deadline. And guess what - no calls from Telkom, no follow-up on my application for an ADSL line almost SIX MONTHS ago. I've now gone with a wireless internet provider. Pay a slight bit more, but in all honesty, I'm quite tempted to just tell Telkom to ...((insert imaginary rude statement here)).
60 days. Bah!!! What a joke.
Phasma
Well hey, I applied around 15 May...and phoned Telkom about 25 times, whereas one deparment tells me that it's on its way, and another says they've exceeded capacity in my area. Finally one of the "senior" folks told me that the "exchange cannot handle the capacity, and it's due for an upgrade".
Weird...since 2 weeks later, 2 people near me got their ADSL, one being my brother, who applied 1 month AFTER me - and he's apparently on the same exchange, according to Telkom's own people.
I phoned again, and was told that upgrades are to start in August (this is now when I phoned around 15 July). They then stated that upgrades would be finished by round about 1 November...
Now please tell me how it can take almost 4 months to upgrade an exchange, when it's already ADSL capable? I'm no expert in "exchange upgrades", but that sounds ridiculous.
Well, 2 months later, I actually got a letter in the post from Telkom, stating that I can't get my ADSL that I applied for MONTHS earlier. So the people who wrote the letter didn't seem to know about the multitude of phonecalls I made either - seems to have fallen on deaf ears.
Best part is that it's now 16 November...2 weeks AFTER their supposed deadline. And guess what - no calls from Telkom, no follow-up on my application for an ADSL line almost SIX MONTHS ago. I've now gone with a wireless internet provider. Pay a slight bit more, but in all honesty, I'm quite tempted to just tell Telkom to ...((insert imaginary rude statement here)).
60 days. Bah!!! What a joke.
Phasma
Getting your line installed is a nightmare, but wait till that very same line is fubar-ed by Telkom okes themselves..........
Theis new cabling project Telkom is embarking on left my pavement looking like a rubishdump. My grass is dead from piles of dirt lying on it for 3 weeks. They severed the current connection by "accident" with a shovel or something. So naturally I had to report it to the Telkom call centre. Today I was told the "technitians" gave "attention" to the call and the line is working. Working my a....
Still no tone on the line........
Would I now be able to reduce the rental amount for my telephone and ADSL line with the days it where down to Telkom and it's contractor's negligence?
Of course not, cause it's money for nothing.............
Theis new cabling project Telkom is embarking on left my pavement looking like a rubishdump. My grass is dead from piles of dirt lying on it for 3 weeks. They severed the current connection by "accident" with a shovel or something. So naturally I had to report it to the Telkom call centre. Today I was told the "technitians" gave "attention" to the call and the line is working. Working my a....
Still no tone on the line........
Would I now be able to reduce the rental amount for my telephone and ADSL line with the days it where down to Telkom and it's contractor's negligence?
Of course not, cause it's money for nothing.............
Vl@d should be able to get a refund but I've never heard of anyone who has managed to do it successfully. I think the stipulation is if it is down for 48 hrs or more, correct me if I'm wrong.
If it's blood you want (signature) Telkom's all pumped out
...
If it's blood you want (signature) Telkom's all pumped out
...Hal
New Member
Papi is being fed something
Papi M is being fed something. He is either not getting accurate information from his managers or he is on cloud nine.
My own experience, 83 days and rising, tells a very different story.
Hal
Papi M is being fed something. He is either not getting accurate information from his managers or he is on cloud nine.
My own experience, 83 days and rising, tells a very different story.
Hal
The article is entitled is 'Papi's ADSL promises.'
The first word meaning that the article is useless.
The second word NOT ADRESSING THE MOST IMPORTANT ADSL PROBLEM AND GENERAL PERMA CONNECTION ISSUE. Bandwidth people, not speed, not installation time. It's bandwidth, cheaper bandwidth. A 4mb ADSL is connection could reach it's potential in a meagre fraction of the current ADSL homes. Hello? Exorbitant per gig prices anyone?
We need the commitee supposed to unbndle the local loop to actually begin within the next 500 years and the SAT landing cable's monopoly expiration date to actually mean something... oh sorry I woke up.
The first word meaning that the article is useless.
The second word NOT ADRESSING THE MOST IMPORTANT ADSL PROBLEM AND GENERAL PERMA CONNECTION ISSUE. Bandwidth people, not speed, not installation time. It's bandwidth, cheaper bandwidth. A 4mb ADSL is connection could reach it's potential in a meagre fraction of the current ADSL homes. Hello? Exorbitant per gig prices anyone?
We need the commitee supposed to unbndle the local loop to actually begin within the next 500 years and the SAT landing cable's monopoly expiration date to actually mean something... oh sorry I woke up.
DragonLogos
Expert Member
BTW - It is 30 WORKING days....
I had a customer who was getting a bit ticked off with the delay, when he complained to Telkom and told them that they had thirty days to do thier deed, they said (according to him) that they had never heard of that, I then gave him a copy of the paper so he could quote the number and stuff, but oddly enough the service was installed that week
And I thought Telkom were fearless, strange things do indeed happen
I had a customer who was getting a bit ticked off with the delay, when he complained to Telkom and told them that they had thirty days to do thier deed, they said (according to him) that they had never heard of that, I then gave him a copy of the paper so he could quote the number and stuff, but oddly enough the service was installed that week
And I thought Telkom were fearless, strange things do indeed happen
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DragonLogos
Expert Member
ICASA I would think