[Personal Experiences] Hisense TV's

Yup but only on HDR things, the built in youtube app doesn't seem to use it.
 
can someone point me in the right direction for a firmware update

Hisense 65" smart UHD HDR
series : A6100

Software Version - VA001.01.00a.I0712

tried the website, hisense call centre sent me a file that didnt work (they didnt seem interested in the software version when i mentioned it on the phone)
 
55k3300uw
Bought the tv,55inch uhd smart tv, was ok but went dark on me, netflix and youtube works, but settings screen, HDMI ports black screen, doesn't show volume level on screen when pressing volume up or down. And 4k watching (netflix)has left me with much to wish for, lagging constantly to the point where there's no reason to watch anything 4k on the 4k tv, regretting my choice of tv very much. And dont even try to talk to Hisense call centre.
 
can someone point me in the right direction for a firmware update

Hisense 65" smart UHD HDR
series : A6100

Software Version - VA001.01.00a.I0712

tried the website, hisense call centre sent me a file that didnt work (they didnt seem interested in the software version when i mentioned it on the phone)

have you tried this?
 
Which method did you use?
Downloaded the .bin files provided to desktop


Format a USB to FAT32

Copy only 1 downloaded file to root of USB

Unplug TV at the wall

Insert USB into the top USB slot (on left of screen near antenna connector)

Plug TV in

Press and hold the red power button on the remote

Ir flashes a few times and screen displays "Russia world cup logo" then "smart TV spinning logo"

And then it goes to my HDMI display like normal .

Then I Goto settings - support - system upgrade - upgrade from usb, and I get the message "no USB update found"

-VARIATIONS-

Tried formatting with Mac and PC
Tried formatting as FAT16 and FAT32
Tried other USB port (bottom of screen)

Tried all variations with all .bin files I could find (both of yours + a file from Hisense SA + 2 files from Hisense support centre + all files from website )
 

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So.... After lots of tension and testing I may have found my problem .

Checking for my serial number I found my model is actually A6130..... And not A6100 as assumed from the Takealot page.

Got a new file from Hisense SA and popped it in, and BAM! Updating screen shows up.

Fingers crossed.
 

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So.... After lots of tension and testing I may have found my problem .

Checking for my serial number I found my model is actually A6130..... And not A6100 as assumed from the Takealot page.

Got a new file from Hisense SA and popped it in, and BAM! Updating screen shows up.

Fingers crossed.
How did you check the serial Shaun?
 
Dude, you saved me with this post.
I've had a 50A6100UW for about 10 months now, and I've never been able to upgrade the firmware - either through the automatic detection (which I read somewhere, if you change your TV region to UK it'll detect the UK firmware update online) or via USB. I tried every variation of the upgrade instructions:

* Switching unit off at the plug while switched on, plugging flash drive in, holding power button on remote while restoring power - nothing happens

* Switching TV off, plugging flash drive in, holding power button on remote while switching TV on using power button on TV - nothing happens

* Tried multiple flash drives, and reformatted them a couple of times - FAT16 and FAT32

I logged a ticket with Hisense, they gave me the same set of instructions as above, and they supplied me with the firmware file in your 2nd point - usb_HEA6100UWTS 2.bin - that didn't work either.

I came across this post and downloaded the firmware in your 3rd point and low and behold, it worked! And it worked simply through upgrading the firmware from USB through the GUI, not using any of these convoluted steps above.

I'd been plagued with the same Netflix issue as a lot of Hisense TV's (i.e. it works the first time you sign in, but once you switch off the TV and try again later it doesn't work anymore, unless you reset the app and sign in again), but that's been resolved now. It's also patched out the Russia 2018 World Cup splash screen, and the unit seems to switch on and display much quicker than before.

TL;DR - thank you @Bunta you made my weekend :cool:

Glad it helped even just one member here!
Credit to User: Hisense though
 
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