Hi
Is there still a Hisense rep on this forum?
Messaged @Hisense SA about 2 weeks back and still no response
I have a 6100 series TV - and since the last OTA software update, Youtube seems to be getting stuck when coming out of ads etc or occasionally the TV freezes on a black screen when changing to YouTube.
Looking to find out if there is a solutuion or a how to to roll back to the previous firmware version.
Regards
Having the exact same issue, been trying to get a working firmware fix, spent all of the weekend speaking to multiple consultants when one finally sent through a .bin file which didnt work. After having informed said consultant she then asked me to complete a repairs request form to then have a technician sent out. I just want the correct file, if you dig far enough back into this thread you'll notice the amount of people that went through this dilemma and it was eventually solved by the CORRECT file being used to update the tv.
Do let me know if you have found any joy
let's hope black Friday brings some better news !