- May 12, 2006
Happy with VOX, stable network.
Frogfoot did the same, dropped some line speeds, I originally had a 20/10 line, which then became a 20/2 line at the same price. I had no choice but to upgrade to the 20/20 line. It is uncapped at R771pm.Network is good and stable, but has become a lot more expensive since Vumatel took over from Fibrehoods.
Vox support is good.
But Vumatel increased the price by almost 25%, and dropped my speed to 100/10 from 100/100.
Now paying just under R1000 for 300GB per month.
Actually thinking of changing to someone else, 300GB is no longer enough (kids !!!) and a decent uncapped package will be over R1250 if I revert to my previous 100/100 speed.
Any suggestions for another ISP ?
Vox’s Customer Service is excellent. Their staff are very well trained. A Company one can Trust!We are doing a survey on how happy subscribers are with their ISP, and it will be great if you can rate Vox based on value-for-money, network quality, support, and general service satisfaction.
Also please tell us what Vox does well, and where they can improve, by positing in this thread.