Plugg Uncapped ADSL Feedback

He's right, that shouldn't be nearly that high

2 9 ms 8 ms 7 ms 105-236-*-*-esr-lo.mtnbusiness.co.za [105.236.*.*]

have looked at previous tracert's and this one seemed to be the exception for the local portions (now I have an idea what I am looking at)...
 
ADSL Link Downstream / Upstream
Connection Speed 5024 kbps / 512 kbps
Line Attenuation 41.0 db / 24.5 db
Noise Margin 13.9 db / 12.0 db

what does all this mean?? am i connecting at 5mb? even though i have a 4mb line? before 0700 i had D/L of over 3mb and now
speedtest and tracert below..

Test conducted on 20 November 2012 07:05
Download Speed: 759 kbps (94.9 KB/sec transfer rate)
Upload Speed: 388 kbps (48.5 KB/sec transfer rate)
Latency: 173 ms

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 2 ms 7 ms <1 ms 192.168.0.1
2 9 ms 9 ms 10 ms 196-210-170-129.dynamic.isadsl.co.za [196.210.170.129]
3 11 ms 11 ms 10 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 13 ms 11 ms 12 ms 196.35.115.128
5 12 ms 12 ms 12 ms core2b-ctn-gi0-1.ip.isnet.net [168.209.2.3]
6 164 ms 165 ms 168 ms 168.209.246.66
7 162 ms 162 ms 162 ms 195.50.124.33
8 167 ms 173 ms 174 ms vl-3603-ve-227.csw2.London1.Level3.net [4.69.166.153]
9 164 ms 162 ms 162 ms ae-2-52.edge5.London1.Level3.net [4.69.139.107]
10 170 ms 162 ms 162 ms Telia [4.68.111.182]
11 162 ms 162 ms 161 ms ldn-bb2-link.telia.net [80.91.246.146]
12 170 ms 170 ms 171 ms prs-bb2-link.telia.net [80.91.246.177]
13 170 ms 171 ms 170 ms prs-b8-link.telia.net [213.155.131.13]

do i need to kick Telkom somewhere or what?
 
ADSL Link Downstream / Upstream
Connection Speed 5024 kbps / 512 kbps
Line Attenuation 41.0 db / 24.5 db
Noise Margin 13.9 db / 12.0 db

what does all this mean?? am i connecting at 5mb? even though i have a 4mb line? before 0700 i had D/L of over 3mb and now
speedtest and tracert below..

Test conducted on 20 November 2012 07:05
Download Speed: 759 kbps (94.9 KB/sec transfer rate)
Upload Speed: 388 kbps (48.5 KB/sec transfer rate)
Latency: 173 ms

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 2 ms 7 ms <1 ms 192.168.0.1
2 9 ms 9 ms 10 ms 196-210-170-129.dynamic.isadsl.co.za [196.210.170.129]
3 11 ms 11 ms 10 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 13 ms 11 ms 12 ms 196.35.115.128
5 12 ms 12 ms 12 ms core2b-ctn-gi0-1.ip.isnet.net [168.209.2.3]
6 164 ms 165 ms 168 ms 168.209.246.66
7 162 ms 162 ms 162 ms 195.50.124.33
8 167 ms 173 ms 174 ms vl-3603-ve-227.csw2.London1.Level3.net [4.69.166.153]
9 164 ms 162 ms 162 ms ae-2-52.edge5.London1.Level3.net [4.69.139.107]
10 170 ms 162 ms 162 ms Telia [4.68.111.182]
11 162 ms 162 ms 161 ms ldn-bb2-link.telia.net [80.91.246.146]
12 170 ms 170 ms 171 ms prs-bb2-link.telia.net [80.91.246.177]
13 170 ms 171 ms 170 ms prs-b8-link.telia.net [213.155.131.13]

do i need to kick Telkom somewhere or what?

Yes you are connecting at 5Mb, you might be able to squeeze 6Mb out of the line with a decent ADSL modem.

You'll have to monitor the latency to the second hop, especially during peak times as that's most likely when you'll see the increased local ping times which indicates exchange congestion. Generally this is between 17:00 and 20:00 on residential exchanges.

International speed tests can be up and down, to test the throughput on your line rather test to different local server as IS no longer hosts a speedtest.net server
 
Yes you are connecting at 5Mb, you might be able to squeeze 6Mb out of the line with a decent ADSL modem.

You'll have to monitor the latency to the second hop, especially during peak times as that's most likely when you'll see the increased local ping times which indicates exchange congestion. Generally this is between 17:00 and 20:00 on residential exchanges.

International speed tests can be up and down, to test the throughput on your line rather test to different local server as IS no longer hosts a speedtest.net server

Ok have the Netgear DGN2000, which isn't to shabby.
As long as I have around 170ish ms latency for gaming I am rather happy, just the missus wants better D/L for browsing etc.
I just use the myBB speedtest app (unless another is recomended)
Telkom also advised the area I live in cannot get more then 4mb, so go figure!!
 
Ok have the Netgear DGN2000, which isn't to shabby.
As long as I have around 170ish ms latency for gaming I am rather happy, just the missus wants better D/L for browsing etc.
I just use the myBB speedtest app (unless another is recomended)
Telkom also advised the area I live in cannot get more then 4mb, so go figure!!

DGN2000 is an excellent modem, used one for nearly 3 years before the wireless on it started giving issues.

Have a look on www.speedtest.net you can select from various different servers to test from.
 
ADSL Link Downstream / Upstream
Connection Speed 5024 kbps / 512 kbps
Line Attenuation 41.0 db / 24.5 db
Noise Margin 13.9 db / 12.0 db

what does all this mean?? am i connecting at 5mb? even though i have a 4mb line? before 0700 i had D/L of over 3mb and now
speedtest and tracert below..

Test conducted on 20 November 2012 07:05
Download Speed: 759 kbps (94.9 KB/sec transfer rate)
Upload Speed: 388 kbps (48.5 KB/sec transfer rate)
Latency: 173 ms

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 2 ms 7 ms <1 ms 192.168.0.1
2 9 ms 9 ms 10 ms 196-210-170-129.dynamic.isadsl.co.za [196.210.170.129]
3 11 ms 11 ms 10 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 13 ms 11 ms 12 ms 196.35.115.128
5 12 ms 12 ms 12 ms core2b-ctn-gi0-1.ip.isnet.net [168.209.2.3]
6 164 ms 165 ms 168 ms 168.209.246.66
7 162 ms 162 ms 162 ms 195.50.124.33
8 167 ms 173 ms 174 ms vl-3603-ve-227.csw2.London1.Level3.net [4.69.166.153]
9 164 ms 162 ms 162 ms ae-2-52.edge5.London1.Level3.net [4.69.139.107]
10 170 ms 162 ms 162 ms Telia [4.68.111.182]
11 162 ms 162 ms 161 ms ldn-bb2-link.telia.net [80.91.246.146]
12 170 ms 170 ms 171 ms prs-bb2-link.telia.net [80.91.246.177]
13 170 ms 171 ms 170 ms prs-b8-link.telia.net [213.155.131.13]

do i need to kick Telkom somewhere or what?

Hey ClintonExsteen, these are my stats:

Mode: ADSL_G.dmt
Downstream Upstream
Rate (Kbps): 4096 512

Downstream Upstream
SNR Margin (0.1 dB): 301 270
Attenuation (0.1 dB): 200 100
Output Power (0.1 dBm): 172 121
Attainable Rate (Kbps): 12256 1212

Is your mybb speedtest on Plugg?
Also, what is your mode?
It might be an idea to drop your speed to 4mb to make it more stable.

Mine:

Local:
Test conducted on 20 November 2012 10:36:43 PM
Download Speed: 3477 kbps (434.6 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 42 ms

International:
Test conducted on 20 November 2012 10:38:02 PM
Download Speed: 3471 kbps (433.9 KB/sec transfer rate)
Upload Speed: 412 kbps (51.5 KB/sec transfer rate)
Latency: 206 ms
 
You guys still happy with Plugg? I got a test account today and must say that I'm very impressed!
Coming from Afrihost, on 4Mbps, this is really great internet.
Will test the account over the next week, but Plugg is getting a new subscriber if the speeds are still going strong next week.
 
I read their FAQ on uncapped and quickly skipped through their AUP and I see nothing about the rolling windows you'd normally expect to see with an IS account. Can anyone confirm this? Also, how're the European pings looking (the one posted this page looks good)?
 
Quick question... Maybe janitor@plugg or anyone else...

PLUGG does 2 concurrent connections. Do they also share the bandwidth like some other ISP's. ie. If I do 2 concurrent connections on a 4Mbps uncapped PLUGG account, will each connection get 4Mbps or will each only get 2Mbps (sharing the 4Mbps)?
 
ADSL Link Downstream / Upstream
Connection Speed 5024 kbps / 512 kbps
Line Attenuation 41.0 db / 24.5 db
Noise Margin 13.9 db / 12.0 db

what does all this mean?? am i connecting at 5mb? even though i have a 4mb line? before 0700 i had D/L of over 3mb and now
speedtest and tracert below..

Test conducted on 20 November 2012 07:05
Download Speed: 759 kbps (94.9 KB/sec transfer rate)
Upload Speed: 388 kbps (48.5 KB/sec transfer rate)
Latency: 173 ms

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 2 ms 7 ms <1 ms 192.168.0.1
2 9 ms 9 ms 10 ms 196-210-170-129.dynamic.isadsl.co.za [196.210.170.129]
3 11 ms 11 ms 10 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 13 ms 11 ms 12 ms 196.35.115.128
5 12 ms 12 ms 12 ms core2b-ctn-gi0-1.ip.isnet.net [168.209.2.3]
6 164 ms 165 ms 168 ms 168.209.246.66
7 162 ms 162 ms 162 ms 195.50.124.33
8 167 ms 173 ms 174 ms vl-3603-ve-227.csw2.London1.Level3.net [4.69.166.153]
9 164 ms 162 ms 162 ms ae-2-52.edge5.London1.Level3.net [4.69.139.107]
10 170 ms 162 ms 162 ms Telia [4.68.111.182]
11 162 ms 162 ms 161 ms ldn-bb2-link.telia.net [80.91.246.146]
12 170 ms 170 ms 171 ms prs-bb2-link.telia.net [80.91.246.177]
13 170 ms 171 ms 170 ms prs-b8-link.telia.net [213.155.131.13]

do i need to kick Telkom somewhere or what?

You can do far more than 5mb with those stats, check out mine:

Downstream 10014100
SNR Margin(Upstream) 6.0 dB
SNR Margin(Downstream) 10.90 dB
Line Attenuation(Upstream) 16.0 dB
Line Attenuation(Downstream) 40.5 dB

If your noise margins approve of it, dont be surprised if you can hit 8mb. Possibly ten. Even though I sync at 6db up, it never disconnects.
 
PLUGG does 2 concurrent connections. Do they also share the bandwidth like some other ISP's. ie. If I do 2 concurrent connections on a 4Mbps uncapped PLUGG account, will each connection get 4Mbps or will each only get 2Mbps (sharing the 4Mbps)?

Apologies for only responding now, but between the breakfast rush, getting things ready for mid morning tea and some other janitorial duties, things can get a bit hectic. It is however always nice to have a quick break and check the forums. Unfortunately I am not that privileged to hang up the broom and watch/take part with social media all day long ;)

Yes, Plugg allows 2 concurrent connections but those two will contend for the bandwidth.

Looking at some of the trial accounts I found one night and dished out; some people managed to rack up 100s of Gigs between two concurrent connections (Cape Town and Durban). It would seem that sharing is caring after all between Gamers ;-)


--
The Janitor @ PluGG

PluGG - Consumer division of Internet Solutions
[email protected] | [email protected]
www.plugg.co.za | 08611 PluGG | www.is.co.za

#include <std-disclaimer.h>
 
Apologies for only responding now, but between the breakfast rush, getting things ready for mid morning tea and some other janitorial duties, things can get a bit hectic. It is however always nice to have a quick break and check the forums. Unfortunately I am not that privileged to hang up the broom and watch/take part with social media all day long ;)

Thanks for taking the time. :)

Yes, Plugg allows 2 concurrent connections but those two will contend for the bandwidth.

So if I understand this correctly then I will still get 4Mbps if both are connected but only one is downloading at a time. Both connections don't automatically get limited to 2Mbps when there are 2 concurrent connections?

Reason is that I have a 1Mbps line and a 10Mbps line. Would be awesome to be able to get full speed on the 1Mbps and the remainder on my 10Mbps line when I need it.
 
I read their FAQ on uncapped and quickly skipped through their AUP and I see nothing about the rolling windows you'd normally expect to see with an IS account. Can anyone confirm this?

I can confirm the following with regards to Plugg.

All the uncapped accounts make use of a progressive priority system. In other words, if your usage is high, generally the top 20% of the users, your network priority will be dropped; this starts by dropping the priority of downloading protocols. If you remain a top user eventually all of your usage will be low priority.

As an example, if your main priority is downloading, which is generally the case of users doing 450Gig plus per month, you will find that during peak-hours your downloads will "slow-down". If there are however spare network capacity, you might find your downloads even during peak-hours at normal speed.

As for peak-hours; it will "normally" line-up with business and after hours:

08:00 - 18:00 - Business hours
18:00 - 23:00 - After hours
23:00 - 08:00 - Off peak
weekends - Off peak

That "slow-down" I mentioned, that would occur during the Business hours and a lesser impact during After hours. Off peak should always be full speed.

It is important to keep in mind the priority is applied in real time, so it is not really as much -fixed times-, but more depending on usage on the network from minute to minute.



Now you need to excuse me, it would seem that we have a malfunction with the irrigation system at the east gardens ;-)

--
The Janitor @ PluGG

PluGG - Consumer division of Internet Solutions
[email protected] | [email protected]
www.plugg.co.za | 08611 PluGG | www.is.co.za

#include <std-disclaimer.h>
 
I can confirm the following with regards to Plugg.

All the uncapped accounts make use of a progressive priority system. In other words, if your usage is high, generally the top 20% of the users, your network priority will be dropped; this starts by dropping the priority of downloading protocols. If you remain a top user eventually all of your usage will be low priority.

As an example, if your main priority is downloading, which is generally the case of users doing 450Gig plus per month, you will find that during peak-hours your downloads will "slow-down". If there are however spare network capacity, you might find your downloads even during peak-hours at normal speed.

As for peak-hours; it will "normally" line-up with business and after hours:

08:00 - 18:00 - Business hours
18:00 - 23:00 - After hours
23:00 - 08:00 - Off peak
weekends - Off peak

That "slow-down" I mentioned, that would occur during the Business hours and a lesser impact during After hours. Off peak should always be full speed.

It is important to keep in mind the priority is applied in real time, so it is not really as much -fixed times-, but more depending on usage on the network from minute to minute.



Now you need to excuse me, it would seem that we have a malfunction with the irrigation system at the east gardens ;-)

--
The Janitor @ PluGG

PluGG - Consumer division of Internet Solutions
[email protected] | [email protected]
www.plugg.co.za | 08611 PluGG | www.is.co.za

#include <std-disclaimer.h>

I don't even do 170Gb on a normal month and maybe just under 250Gb if the family and friends want Linux_Distros_S05Exx_720P
So with other users doing 450Gb plus for download I think Plugg will work great for me :D
 
Last edited:
I don't even do 170Gb on a normal month and maybe just under 250Gb if the family and friends want Linux_Distros_S05Exx_720P
So with other users doing 450Gb plus for download I think Plugg will work great for me :D

+1 :)

My preliminary feedback (got the account 20 mins ago!)

  • YouTube is smooth. Like no buffering. Gawshhhh it's been a while since I've been able to do this. 720p buffers a bit but that's okay.
  • NNTP running @ ~300KBps during office hours (most likely a cached item)
  • Trace routes to local / int sites looking good
  • Getting a solid 190ms ping in a Dota2 test game (EU server)


Looking good so far. I'll update this after hours.
 
Last edited:
How's performance during business hours for http, imap, ssh and ftp?
 
Hey guys,

I too am tired of Axxess and their 4kbps dl speed on a 2meg line.
I sent Janitor an email,and got a blistering response in only 14min! at this hour no less...
I have got a test account,will be testing this thoroughly,but so far i'm nearly ready to sign my soul away based on the service alone:p

On a serious note, this seems to be the brighter side of the interconnectednets
 
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