Rain is down

Assasin_Zer0 said:
Yeah seen that as well . But i dont think it's Auth .
Do me a favor , I restarted mine again just now , and i see it has connected again (Didn't work earlier) , Dont you wanna check yours as well ?
Click to expand...

Ha, you are right. Mine connects now again too.
 
rain_mobile said:
Thanks for reaching out again Misanthrope and apologies for the delay. We are currently experiencing a higher influx of queries and really do appreciate your understanding.

I have followed up with the relevant department and have been assured that one of our team will be in touch with you to outline the next steps of your query.

Regards,
rain_mobile
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Just want to follow up when someone will contact me again.

It is starting to become really rritating when I have to reset my router 3 / 4 times a day.

Even the cheap ass 2Mbps Telkom ADSL line I share with 5 other people is more reliable.
 
Misanthrope said:
Just want to follow up when someone will contact me again.

It is starting to become really rritating when I have to reset my router 3 / 4 times a day.

Even the cheap ass 2Mbps Telkom ADSL line I share with 5 other people is more reliable.
Click to expand...
Hi Misanthrope,

We have been in touch with you with feedback as well as next steps to which we await your response.

Please check your inbox for a mail at around 15.00-15.10 yesterday
 
rain_mobile said:
Hi Misanthrope,

We have been in touch with you with feedback as well as next steps to which we await your response.

Please check your inbox for a mail at around 15.00-15.10 yesterday
Click to expand...

My apolgises I missed the mail.

I am back at work but my son confirms the speed looks better. He will let me know if he needs to disconnect / connect the router again.

But in the mean time thank you for your assistance.
 
rain can you please tell me when will your speeds be back to normal again on the R250 package?? i get 0.10MBPS download speed every single day when will this be fixed????????????????????? this is incredibly frustrating im in the durban, mayville area.
 
Irfaan786 said:
rain can you please tell me when will your speeds be back to normal again on the R250 package?? i get 0.10MBPS download speed every single day when will this be fixed????????????????????? this is incredibly frustrating im in the durban, mayville area.
Click to expand...
Hi Irfaan786,

Please drop us a DM with the email address linked to your rain account so we can further investigate your query?
 
I think it had the lunchtime luck with speeds.
It's definitely tanked again .
I'm on and off 5G , and if it connects it's horrid.

1588852633798.png
 
I also have a Rain 5G Pro service, that never works, and no customer service for months on end, i would rather donate the R999 to hungry people.
 
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