- Nov 19, 2018
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which tp-link router will you be getting?So i contacted Rain suport on Tweeter and got prompt response.
After i engaged with them, rechecking my APN settings and moving my portable WIFI router around the house.
These are my current speeds as of this morning, which is very decent.
I have ordered a new TP LINK router as i am overdue to get 1 and it should give me way better speeds and WIFI coverage around the house.
I seem to get better support response on Twitter than on email.My speed has been extra slow since yesterday, Download Speed 0.2mbps and Upload 2.0 Mbps. I e-mailed Rain CC yesterday ,but have not heard any response . Query No:1767645
Rain, you must really do something about your Customer Service that is almost "None Existent"
Well it is speed capped at 10-12Mbps from the tests I did. Sometimes it it goes past the cap but I think that is just luck honestly.So this morning I was doing speedtests on both my 4g home unlimited and the 19hr packages. The 19hr is on B618 and maxes out at 60mbps and the Home Unlimited at a standard 10-12mbps on a pocket router. When both these Routers are switched on, the 24/7 package maxes out at 30mpbs which is way beyond the 10mbps cap. When I turn off the B618 the pocket router maxes out at 12mbps again.
Anyone who knows why this is the case?