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Rain Mobile Feedback Thread

OldCrowEW

Well-Known Member
Joined
Oct 21, 2005
Messages
149
My Rain Dashboard is showing no data and spend limit is off. However, my Rain mobileSIM is deactivated with "No Service". Fixed RAIN LTE fine...
 

Camoh2006

Active Member
Joined
Aug 27, 2015
Messages
49
I also have a problem with my dashboard and router this morning. Dashboard gigs are basically showing zero for the month and my sim isn’t working this morning - saying no service. Obviously something is seriously wrong today?
 

MavChat

Well-Known Member
Joined
Jul 18, 2006
Messages
407
I also have a problem with my dashboard and router this morning. Dashboard gigs are basically showing zero for the month and my sim isn’t working this morning - saying no service. Obviously something is seriously wrong today?
Ditto for me as well. Got a mild shock this morning and checked my logs.
I just called them, They confirmed they are having an issue with their systems. You will not be able to use the mobile service until it is resolved.

Fixed Wireless is not affected.
 

SlowInternet

Executive Member
Joined
Oct 11, 2006
Messages
5,718
I just called them, They confirmed they are having an issue with their systems. You will not be able to use the mobile service until it is resolved.

Fixed Wireless is not affected.
I'm using my Mobile sim at the moment without any problems. Only problem I have is the incorrect data usage in the dashboard
 

ripclaw

Senior Member
Joined
Dec 4, 2006
Messages
760
I just called them, They confirmed they are having an issue with their systems. You will not be able to use the mobile service until it is resolved.

Fixed Wireless is not affected.
My SIM was working fine this morning, though. Will check when I return home this evening.
 

ripclaw

Senior Member
Joined
Dec 4, 2006
Messages
760
Just had a thought; I still have a few days of free data left. Maybe those SIM's with free data are unaffected?
 

MavChat

Well-Known Member
Joined
Jul 18, 2006
Messages
407
Seems all is good again in the world... I believe the issue is with their dashboard. Everything shows as 0.00 still. They probably bypassed the monitoring while they fix the dashboard.
 
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