Rain Mobile Feedback Thread

[dotcat]

Mine says 0.0000 - they have broken something again....

 

[minkukel]

My spend limit is R1500 and when I change it it does not save.

 

[OldCrowEW]

My Rain Dashboard is showing no data and spend limit is off. However, my Rain mobileSIM is deactivated with "No Service". Fixed RAIN LTE fine...

 

[Camoh2006]

I also have a problem with my dashboard and router this morning. Dashboard gigs are basically showing zero for the month and my sim isn’t working this morning - saying no service. Obviously something is seriously wrong today?

 

[ripclaw]

My dashboard stats are way off this morning. It shows I did a few hundred gigs during the night My router stats isn't even close to what the dashboard shows

Ditto for me as well. Got a mild shock this morning and checked my logs.

 

[IamNoone]

I also have a problem with my dashboard and router this morning. Dashboard gigs are basically showing zero for the month and my sim isn’t working this morning - saying no service. Obviously something is seriously wrong today?

Ditto for me as well. Got a mild shock this morning and checked my logs.

I just called them, They confirmed they are having an issue with their systems. You will not be able to use the mobile service until it is resolved.

Fixed Wireless is not affected.

 

[SlowInternet]

I just called them, They confirmed they are having an issue with their systems. You will not be able to use the mobile service until it is resolved.

Fixed Wireless is not affected.

I'm using my Mobile sim at the moment without any problems. Only problem I have is the incorrect data usage in the dashboard

 

[IamNoone]

I have the uncapped option.

 

[ripclaw]

I just called them, They confirmed they are having an issue with their systems. You will not be able to use the mobile service until it is resolved.

Fixed Wireless is not affected.

My SIM was working fine this morning, though. Will check when I return home this evening.

 

[ripclaw]

Just had a thought; I still have a few days of free data left. Maybe those SIM's with free data are unaffected?

 

[SlowInternet]

Just had a thought; I still have a few days of free data left. Maybe those SIM's with free data are unaffected?

Also using a sim with free days at the moment

 

[IamNoone]

Seems all is good again in the world... I believe the issue is with their dashboard. Everything shows as 0.00 still. They probably bypassed the monitoring while they fix the dashboard.

 

[Rouxenator]

SIM cars just got delivered. Now I just need them to activate it for me.

 

[SlowInternet]

SIM cars just got delivered. Now I just need them to activate it for me.

View attachment 547261

Enjoy

 

[SlowInternet]

Seems like the Rain dashboard is down now. Hopefully they are fixing the problems.

 

[ripclaw]

Seems like the Rain dashboard is down now. Hopefully they are fixing the problems.

Dashboard is up for me.

 

[SlowInternet]

Dashboard is up for me.

Working on my side as well but the stats are way out

 

[dotcat]

Everything set to 0 - chatted and was told they having network problems.

 

[biometrics]

Went offline around 16:30. Had to reset router to get back online.

 

[SlowInternet]

Everything set to 0 - chatted and was told they having network problems.

My stats are not set to Zero but they are completely incorrect