Rain Mobile SIM Deliveries

Dubai said:
I'm having the same problem
I placed an ordered on 12th June for a sim with Huawei P20 lite and today its disappeared
Can't get hold of support or any anyone to assist
Can someone advise me what to do
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Having the same issue, all support tell me is that its been escalated to the the technical department.
 
Hello

Whos got a sim to give away i will rica it with rain lol ordered mine 8days ago and stll nothing :( need a sim
 
cygx1 said:
Was all the hassle worth it...No.
Poor dl speeds, 3-5Mbps,even worse uploads< 0.5 Mbps...but at least it's done and I can use it as alast option should I wish to in the future.
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Luckyyyyy. I'm legitimately right next to Bedford center and I can't get signal. Buying an LTE-A router to see if it helps
 
jasweb said:
Almost 24 hours waiting for activation as well.. Guess I will have to "chat" to them again..
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Showing No Service since Friday morning delivery on 3 Rain Mobile SIM’s in different devices - is that an Activation / Authentication / RICA issue ?

(getting full signal from 2 different Rain towers:
655 38 and 655 19, but stil No Service)
 
Space said:
Showing No Service since Friday morning delivery on 3 Rain Mobile SIM’s in different devices - is that an Activation / Authentication / RICA issue ?

(getting full signal from 2 different Rain towers:
655 38 and 655 19, but stil No Service)
Click to expand...

Yeah. Reach out to them on Twitter : raincoza

Seems systems not yet "oiled" as should be. But once activated.. Pretty quick (Galaxy S6 gets 25Mbps down)..
 
"Congratulations

Your order 207 has been delivered.

You should be connected within 24 hours of receiving your SIM."

Bloody liars, SIM not working and no MIFI delivered.

Jeeezzz what a bunch of incompetent people.
 
Dan C said:
"Congratulations

Your order 207 has been delivered.

You should be connected within 24 hours of receiving your SIM."

Bloody liars, SIM not working and no MIFI delivered.

Jeeezzz what a bunch of incompetent people.
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Totally useless !!
 
Mhhh...they were not kidding about my order being messed up...just got a refund in my CC.

Will try again when the ordering process works
 
RichardG said:
How did they mess up your order? Heard some folks got more routers etc.
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They claim my details were not 'captured' correctly and I needed to re-apply but an online chat support person said the order was out for delivery....
 
stepper said:
They claim my details were not 'captured' correctly and I needed to re-apply but an online chat support person said the order was out for delivery....
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Had a similar experience - was told to re-capture my order on Friday and new order would be fulfilled by RAM - but SIMs (presumably from the original order) were delivered on Sunday (yesterday) by Sendr.
 
snapple said:
Had a similar experience - was told to re-capture my order on Friday and new order would be fulfilled by RAM - but SIMs (presumably from the original order) were delivered on Sunday (yesterday) by Sendr.
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From Sendr to RAM.... Oooooookay, its like they want to have a bad delivery service record.
 
Looks like they are reading our messages. We asked why they did not just use RAM hand to hand in the first place. RAM is actually so reliable.
 
cavedog said:
Looks like they are reading our messages. We asked why they did not just use RAM hand to hand in the first place. RAM is actually so reliable.
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Problem I have with RAM is they don't budge, for nothing. Some might see it as a positive but it bit me in the ass more than once. They will not change delivery address and good luck letting someone else receive goods on your behalf.
 
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