Rain Mobile SIM Deliveries

FlashSA said:
Thought of something: couriers are not stock warehouses. Their job is to keep parcels moving from start to end. If they are delivering wrong devices and too many sims, surely this is the fault of the destination sender, namely RAIN? RAM just picks up parcel and transports to the receiver's address - they don't pick and pack stock.

I'm saying RAIN despatch is the problem here
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Random Rain ...
 
Dan C said:
Random Rain ...
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If memory serves, you're across the road from a house in Edge Place I nearly bought.

I'll find you, and will take a sim for myself

/Liam Nielson mode on
 
FlashSA said:
Thought of something: couriers are not stock warehouses. Their job is to keep parcels moving from start to end. If they are delivering wrong devices and too many sims, surely this is the fault of the destination sender, namely RAIN? RAM just picks up parcel and transports to the receiver's address - they don't pick and pack stock.

I'm saying RAIN despatch is the problem here
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Yeah it's Rain making mistakes. They switched all new and current orders to RAM hand to hand couriers it seems. So when I tracked the second batch of 3 Rain simcards I can see the origin stating Rain PTY LTD Isando JHB so the duplicate rain simcards are definitely coming from Rain.
 
Is there a delivery fee when ordering the sim card only?
 
MrTech said:
Is there a delivery fee when ordering the sim card only?
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It's R120 per delivery. Make sure to max your order @ 3 sims because even if you don't need the extra 2 right now you might need them in the future and would have to fork out another R120 for delivery.

Rain works on a PAYG method so if the simcards are not used then you do not pay for them so you can leave them in the draw and they would not incur a monthly fee.
 
FlashSA said:
If memory serves, you're across the road from a house in Edge Place I nearly bought.

I'll find you, and will take a sim for myself

/Liam Nielson mode on
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You can have it.. the spare one just shows a red light on my modem.

BTW , I popped the working one into my MIFI and the speed here in BB is not that good compare to my B315 router. But I am slightly outside of the coverage area. I'm going to take the MIFI to work tomorrow and see if it's any better. (the plan was to use it there in any case)
 
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Should i hold my breath on getting my sim delivered tomorrow?
That was the date i chose when I ordered, I see now on the Rain website that the track order page has changed and there is no date.

I guess i should hold thumbs, toes etc. in anticipation.
 
cavedog said:
Yeah it's Rain making mistakes. They switched all new and current orders to RAM hand to hand couriers it seems. So when I tracked the second batch of 3 Rain simcards I can see the origin stating Rain PTY LTD Isando JHB so the duplicate rain simcards are definitely coming from Rain.
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How did you get tracking number?
 
Well I signed up. Paid but no dashboard.
Site want's me to pay again.

Support offline and I was in the queue from 6pm.

Not too impressed at the moment.
 
dotcat said:
How did you get tracking number?
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I just randomly received a sms from RAM saying my parcel is out for delivery and that I should expect the driver soon. The sms contained the tracking number, website and customer care number. They showed up 3 hours later with 3 simcards which they insisted I take.
 
Delivery supposed to be this morning 8-10 but no sms....no delivery
 
Rain seems to be closing every query I've had and marking them all as resolved.

My delivery is with RAM this week and as they put it "if you do not receive your SIM this week, you can arrange for another delivery address next week". This is because I will not be working from the same location next week.

I've been at this since the 11th of June (initial promised delivery date) and would have gotten almost two weeks of usage out of the product by now. I'm seriously considering just cancelling the whole thing at this point as I will not need the SIM next week at all.
 
djEJ said:
Rain seems to be closing every query I've had and marking them all as resolved.

My delivery is with RAM this week and as they put it "if you do not receive your SIM this week, you can arrange for another delivery address next week". This is because I will not be working from the same location next week.

I've been at this since the 11th of June (initial promised delivery date) and would have gotten almost two weeks of usage out of the product by now. I'm seriously considering just cancelling the whole thing at this point as I will not need the SIM next week at all.
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The online chat people know my name by now,badgering them daily,everytime "this week promise"
 
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