*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

I got same experience as Fulmine, please address this issue urgently.
 
Still not happy about disconnections.
Additional information: During disconnect, websites also not loading, just saying in browser below "Waiting for reply..." and not transferring data at all (neither upload or download). Mostly, websites start loading approximately after minute. Sometimes, websites immediately after disconnect say "Cannot find page" and then load after retry, but game not.

Also, I have frequent +1000ms spikes to American servers.
 
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I've got the same issues as above. Aion is utterly unplayable and many sites behave as Jagter mentioned.

Fix pretty please guys!
 
Here we go:
We have problems with international.
http://www.pingtest.net/result/26894240.png

Local kind of broken too.
http://www.pingtest.net/result/26894353.png

Here is series of screens of in-game performance meter at various times and locations (described within).
http://mybroadband.co.za/vb/attachment.php?attachmentid=6571

Tracert to American server.:
2 838 ms * 643 ms wbs-41.208.XXX.XXX.wbs.co.za [41.208.XXX.XXX]
3 475 ms 769 ms 749 ms 192.168.0.97
4 940 ms 889 ms 839 ms 192.168.0.114
5 815 ms 679 ms 554 ms iburst-41-213-126-21.iburst.co.za [41.213.126.21]
6 763 ms 854 ms 884 ms 41.0.4.225
7 992 ms 1074 ms 924 ms 41.0.246.5
8 1117 ms 989 ms 1144 ms ge-6-4-581.car5.London1.Level3.net [217.163.45.137]
9 * 827 ms 889 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
10 1262 ms 1089 ms 904 ms ae-44-44.ebr1.NewYork1.Level3.net [4.69.137.78]
11 1190 ms 1059 ms 984 ms ae-1-8.bar2.Boston1.Level3.net [4.69.140.97]
12 1087 ms 1159 ms 1244 ms ae-5-5.car2.Boston1.Level3.net [4.69.132.249]
13 938 ms 859 ms 1129 ms BANDCON.car2.Boston1.Level3.net [4.53.50.74]
14 1073 ms 1074 ms 1179 ms 64.25.90.102
15 1153 ms 1274 ms 1034 ms 64.130.231.102
16 933 ms 929 ms 1144 ms 64.130.233.110
17 64.25.89.61 (unavailable, end)
 
A bit better today on local, as usual: http://www.pingtest.net/result/26939460.png

International was full disaster! http://www.pingtest.net/result/26939757.png

Tracert to American server:

2 99 ms 59 ms 49 ms wbs-196-2-XXX-XXX.wbs.co.za [196.2.XXX.XXX]
3 77 ms 44 ms 44 ms 192.168.0.97
4 91 ms 49 ms 49 ms 192.168.0.113
5 66 ms 49 ms 44 ms iburst-41-213-126-21.iburst.co.za [41.213.126.21
]
6 63 ms 59 ms 59 ms 41.0.4.225
7 3217 ms 494 ms 625 ms 41.0.246.5 Here's the weakest chain.
8 1888 ms 644 ms 4360 ms ge-6-4-581.car5.London1.Level3.net [217.163.45.1
37]
9 2553 ms 274 ms 754 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
10 1018 ms 1274 ms 849 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]

11 2542 ms * 1043 ms ae-1-8.bar2.Boston1.Level3.net [4.69.140.97]
12 812 ms 1354 ms 955 ms ae-5-5.car2.Boston1.Level3.net [4.69.132.249]
13 623 ms 1579 ms 1120 ms BANDCON.car2.Boston1.Level3.net [4.53.50.74]
14 1054 ms 589 ms 639 ms 64.25.90.102
15 337 ms 1799 ms * 64.130.231.102
16 1058 ms * * 64.130.233.110
17 * 64.25.89.61 (unavailable, end)
 
I hate M-Web :( Theirs goals were good but I feel the went the wrong way about it, messing up the local traffic.
 
Constant Disconnects from WoW 9000+ms latency slow response on all local and international websites !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TOP CLASS SERVICE and to imagine I was considering re-newing my contract !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

How about some feedback?
 
I also would like to get some feedback on local/international progress too, please.
 
I would also like to hear some feedback. My iBurst connection has been degrading locally and internationally for many months now. The local issue came apparent a few months back and not when this M-Web thing happened and I been complaining about it ever since.

When I have to resort to switching to Vodacom/MTN 3G connection or Wimax connection to get better latency and performance, doesn't that make you worried?
 
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Quoted from Virgin Media:
Since the latest World of Warcraft update we have seen that the type of packets used by Blizzard to deliver the on-line gaming has changed significantly. This means that Virgin Media's National (ADSL) traffic management system is unable to recognise the packets as gaming traffic and assumes that they are peer to peer traffic. Due to this the traffic management system does not place the packets within the gaming queue which has the highest priority and lowest latency within the VM network, instead they fall into the peer to peer class which gets a low level of priority within our network and by default a higher level of latency.

We are working to try and rectify this as soon as we can with our traffic management supplier however it will take us a few weeks to upgrade the traffic manage solution so that is can recognise the new traffic class and correctly classify it as gaming. Unfortunately due to the nature of most traffic management solutions we can not manually move these packets into the gaming queue as the solution can not work out which ones to move.

We appreciate that some customers will have noticed a similar issue with the previous World of Warcraft update. The reason behind this is because gaming companies are not prepared to share the updates with Virgin Media or traffic management suppliers prior to its release and so the first time we see the new packets is when people start to use the new updates. We are trying to change this view point of the gaming companies however at present they are un-willing to work with us.

We apologise for the affect that this has on your gaming experience and we will update you when we have a confirmed fix date for this.
Click to expand...

I dont know if this is true or not.

Seems to be also network issues at Telia .net
 
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Router was not able to connect again.
With direct connection, after some time "PPPoE Connection" icon winds up from system tray without any notice or warning and internet disappears. It won't reconnect, however I set it to reconnect upon disconnection. It may be cause of issues with router connection to internet.
 
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Please do, this whole WoW thing everyone is experiencing is quite bad at the moment :(
 
diegoa said:
Please do, this whole WoW thing everyone is experiencing is quite bad at the moment :(
Click to expand...

Not only WoW, also Guild Wars. (Refer to attachment in post #706 and obvious tracert in post #707)
 
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