Rocketnet - feedback?

one more funny thing I want to share.

they said they will send a technician to check whether or not it is my problem, if it is my problem, they will charge me for a call out.

I really want to ask, if your technician found out that is your problem, will you give me money for wasting my time?
 
DreamKing said:
I don't think that is worth to keep arguing with your customer and not listening.

you will end up with nothing.
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Dude, before you joined Rocketnet you tried to get the installation
/activation fees for free for weeks here on the forum, even though they didn't offer it at the time as an incentive. They were very polite towards you at the time, even though you tried your luck and didn't want to take no as an answer. You were irritating to say the least. This is what I remember from you bringing Rocketnet your business and being a client.

Anyway.

Just out of interest, what is your home language?
 
I tested the same setup for this morning, (I mistakenly connected to my "old" router this morning), however it is still 8.25Mbs currently, but not 0.1Mbs. it proved that this company doesn't know what is the problem and falsely blaming the customer. I said already their network is unstable. they don't concern about their network and just to blame a router. that is a joke.
 
joshuatree said:
Dude, before you joined Rocketnet you tried to get the installation
/activation fees for free for weeks here on the forum, even though they didn't offer it at the time as an incentive. They were very polite towards you at the time, even though you tried your luck and didn't want to take no as an answer. You were irritating to say the least. This is what I remember from you bringing Rocketnet your business and being a client.

Anyway.

Just out of interest, what is your home language?
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you are from the company, don't lie. and go away.
 
I never imagine they have keyboard warriors to discredit the user experiences.

whatever you want, if you choose to fight with me here, I will keep posting my bad experiences to the other social media. Stop your keyboard warriors now, it is my last warning.
 
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DreamKing said:
you are from the company, don't lie. and go away.
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Hi There [mention]DreamKing [/mention]

I’m the CEO of RocketNet and I would never condone this kind of behavior (Keyboard warriors with fake accounts)

I’d welcome you to come to our offices where your able to meet with me and table your concerns.

We have free coffee at the office which is really good, so if anything come and grab a coffee and chat to me.

We always try make sure that our customers have amazing experiences, as you can imagine we don’t make huge profits.

DM me your email address and cell no and my PA will be in touch with you.

PS: we have really awesome t-shirts as well, so I’ll pull one out for you.

giphy.gif
 
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surface said:
Looking at similar prices offered, it is reasonable guess that all providers are colluding somehow. This will all come out one day. Mind the speed will get you 35 rands less. All ISP prices hover around the same so there is no point till some "honest" ISP comes along.
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[mention]surface [/mention]

Would love to chat to you about how the price increase are calculated, would you mind popping me a DM?
 
Mephesto said:
Since the wacs and sat-3 repair was completed I still get 200ms and above ping to EU pubg servers. Any idea why?
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[mention]Mephesto [/mention]have you got a ticket no for this issue, I’ll get my top guys to give you solid feedback. We strive to be the best network in the country. So the feedback helps a lot. Every bit of info we get helps us. So we really appreciate your help with this.
 
electrofreeze said:
anybody else having slow browsing with pages timing out all over the show
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[mention]electrofreeze [/mention] are you still have this issue, have you checked out our Probe app. It’s able to run a full diagnostic for you and then send us info so we are better equipped to troubleshoot and pin point problems.

Rocket.Net.za/LT
 
simons said:
Hi There [mention]DreamKing [/mention]

I’m the CEO of RocketNet and I would never condone this kind of behavior (Keyboard warriors with fake accounts)

I’d welcome you to come to our offices where your able to meet with me and table your concerns.

We have free coffee at the office which is really good, so if anything come and grab a coffee and chat to me.

We always try make sure that our customers have amazing experiences, as you can imagine we don’t make huge profits.

DM me your email address and cell no and my PA will be in touch with you.

PS: we have really awesome t-shirts as well, so I’ll pull one out for you.

giphy.gif
Click to expand...

if you say no, please look for the posts above..
 
simons said:
[mention]surface [/mention]

Would love to chat to you about how the price increase are calculated, would you mind popping me a DM?
Click to expand...

I am sorry, for the reaction of your keyboard worriers, I have no interested to talk to you. I don't know what you want from me? you are able to see that NO an ISP I talked to before denied ......
 
Go on... just a few more ranty posts and you've got your 10 000 badge. I'm sure you'll hit it by tonight.
 
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