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I think its just a case of waiting untill the 21 business days time frame passes, then you should take it up by lodging a complaint..I submitted my return on 30 July and got a notice to submit supporting documents. I attached med aid certificate, irp5 and retirement fund certificate. The efiling site said the same day that they received the documents but I haven't gotten any more updates from SARS. Do I need to do anything or is it just a case of waiting?
im glad.. they have really been sooooooo slow this yearCalled for an update just now. I lodged the complaint on Thursday morning, and since nothing changed on my SOA since then I decided to call them again. According to the lady on the phone they have 21 working days to complete it but they "already accepted the case" today. So they started working on it. No idea what that means, but that's what I have. Yay.
Well.. my things are looking good.. got a new SOA today which shows refund date is tomorrow.. so im pretty happyYeah I don't know what to do further. They say they have 21 working days, and if they're not done by then they'll be done in another 21 working days. That's 42 working days they have just to compare two pieces of paper I sent them. TWO. It's also two months, meaning and more and more considering being a dick about insisting they pay me interest on the outstanding amount.
SARS just sent me a letter saying that they're disallowing 34k of medical expenses, which is actually listed on a medical aid certificate as members responsibility to pay.... Calling complaints once again
Likely yes and maybe they might ask for the invoice to see if it is a valid expense. Reason for valid is last year I was declined an 18k expense for vision correction surgery as it was deemed cosmetic.Would i need to supply proof of payments made for 5 pages worth not paid by my medical aid? Slips etc?
UPDATE: So I submitted the outstanding returns via eFiing about a week ago and specified that I wasnt working.I just wrote a normal affidavit. "Company I worked for was liquidated, I got no IRP5 and can't get one now". Uploaded under Supporting Docs when I was asked for them (hit for verification).
Likely yes and maybe they might ask for the invoice to see if it is a valid expense. Reason for valid is last year I was declined an 18k expense for vision correction surgery as it was deemed cosmetic.
Expenses paid by a taxpayer during the year of assessment to any duly registered –
(i) medical practitioner, dentist, optometrist, homeopath, naturopath, osteopath, herbalist, physiotherapist, chiropractor, or orthopaedist for professional services rendered or medicines supplied to the person or any dependant of the person;
(ii) nursing home or hospital or any duly registered or enrolled nurse, midwife or nursing assistant (or to any nursing agency in respect of services of such nurse, midwife or nursing assistant) in respect of the illness or confinement of the person or any dependant of the person; or
(iii) pharmacist for medicines supplied on the prescription of any person mentioned in subparagraph (i) for the person or any dependant of the person,
UPDATE: So I submitted the outstanding returns via eFiing about a week ago and specified that I wasnt working.
None of them were selected for verification.
Phoned today for an update and apparently my 2017 submission is still being verified and the 2018 is done.
The lady also said that the reason why the 2018 hasnt been paid out is because I have to go in and verify my details at "Maintenance".
Ironically when I check my banking details in eFiling they show as valid