SARS E-Filing 2019 OPEN!

Glads81 said:
It'a rather worrying because the initial request for supporting docs should not be a generic template but rather an exact list of information that they need to audit our returns successfully. I agree that the system glitch of not being able to upload once the first round of uploading has been done is a big hindrance. It feels like the auditors are sitting in another country, you cannot speak to them or follow up directly. you just have to wait until they tell you what's up.... "don't call us, we'll call you ... when we want to"
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Have you ever spoken to finance people? They are ALL like this. In my experience, every senior finance person gives zero ****s for social interactions, although they will do it if they can charge for their time.
 
Strange thing I noticed when pulling my SoA a few mins ago. The column that says "Selected for audit or verification" has now changed to NO. Everything else still the same. No refund date, refund due is still showing in red (not R0.00).

Do you guys think it's a system glitch or is my return now moving forward to completion?
 

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Glads81 said:
Strange thing I noticed when pulling my SoA a few mins ago. The column that says "Selected for audit or verification" has now changed to NO. Everything else still the same. No refund date, refund due is still showing in red (not R0.00).

Do you guys think it's a system glitch or is my return now moving forward to completion?
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Give it a day or two. You should have received a completion letter
 
Glads81 said:
Strange thing I noticed when pulling my SoA a few mins ago. The column that says "Selected for audit or verification" has now changed to NO. Everything else still the same. No refund date, refund due is still showing in red (not R0.00).

Do you guys think it's a system glitch or is my return now moving forward to completion?
Click to expand...

Verification completed. Hooray
 
Oikantswe said:
Verification completed. Hooray
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Thank you. At this stage the SoA is still not fully updated. I think on Monday morning it will reflect R0.00 balance with a refund date. Like most of us on here I never doubted the authenticity or legitimacy of my supprting docs, it's always just the guys at SARS taking ages to look at our stuff and push the buttons to complete it. I now know that you and the others that are still waiting are not far behind. Rest assured it be sorted soon!
 
Glads81 said:
Thank you. At this stage the SoA is still not fully updated. I think on Monday morning it will reflect R0.00 balance with a refund date. Like most of us on here I never doubted the authenticity or legitimacy of my supprting docs, it's always just the guys at SARS taking ages to look at our stuff and push the buttons to complete it. I now know that you and the others that are still waiting are not far behind. Rest assured it be sorted soon!
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Thanks, I hope I will see that soon as well. I requested a call back bb yesterday, which they responded within 5 minutes. They confirmed my documents were allocated from the email yesterday. And accidentally told me the auditor looking at my file. I hope next week mine should be completed as well.
 
Update:
Filed - 01-07-2019
Submitted supporting docs - 02-07-2019
Waited and waited patiently...............
Received Completion letter 19-07-2019 (Afternoon)
All in all took 4 days longer to complete than last year but money coming soon !!!!!!!!
 
Grantdp said:
Update:
Filed - 01-07-2019
Submitted supporting docs - 02-07-2019
Waited and waited patiently...............
Received Completion letter 19-07-2019 (Afternoon)
All in all took 4 days longer to complete than last year but money coming soon !!!!!!!!
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Awesome. Should come in this week
 
Grantdp said:
Update:
Filed - 01-07-2019
Submitted supporting docs - 02-07-2019
Waited and waited patiently...............
Received Completion letter 19-07-2019 (Afternoon)
All in all took 4 days longer to complete than last year but money coming soon !!!!!!!!
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Lovely, some great feedback. You'll be paid before the end of the week.
 
Glads81 said:
Strange thing I noticed when pulling my SoA a few mins ago. The column that says "Selected for audit or verification" has now changed to NO. Everything else still the same. No refund date, refund due is still showing in red (not R0.00).

Do you guys think it's a system glitch or is my return now moving forward to completion?
Click to expand...

Feedback: I requested a call back at 8am and was called back a minute later. Although I don't have a completion letter and my SoA is not updated to R0.00 the agent confirmed that my verification was completed on the 19th and that we refund would be paid within 7 days from the 19th. There could be a delay on the SARS notification engine which means they could have completed your return but not informed you yet. Good luck guys, I was worried but there is no reason for concern. Just hang in there.
 
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Glads81 said:
Feedback: I requested a call back at 8am and was called back a minute later. Although I don't have a completion letter and my SoA is not updated to R0.00 the agent confirmed that my verification was completed on the 19th and that we refund would be paid without 7 days from the 19th. There could be a delay on the SARS notification engine which means they could have completed your return but not informed you yet. Good luck guys, I was worried but there is no reason for concern. Just hang in there.
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That's great news, finally getting somewhere and can stop worrying now !!!
 
Glads81 said:
Feedback: I requested a call back at 8am and was called back a minute later. Although I don't have a completion letter and my SoA is not updated to R0.00 the agent confirmed that my verification was completed on the 19th and that we refund would be paid within 7 days from the 19th. There could be a delay on the SARS notification engine which means they could have completed your return but not informed you yet. Good luck guys, I was worried but there is no reason for concern. Just hang in there.
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At last, that's great.
 
Glads81 said:
Thank you. At this stage the SoA is still not fully updated. I think on Monday morning it will reflect R0.00 balance with a refund date. Like most of us on here I never doubted the authenticity or legitimacy of my supprting docs, it's always just the guys at SARS taking ages to look at our stuff and push the buttons to complete it. I now know that you and the others that are still waiting are not far behind. Rest assured it be sorted soon!
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I have been following you case, it is identical to mine, and I am glad you have great news, I am still in the boat you were in last Friday.

Filed 1st July-selected for Verification
Submitted docs 2nd July and updated log book

Still no progress report, letters or anything, I phoned SARS and they said they are still busy with my document, it is pretty standard as per previous years.. I guess I belong to the 40% that will have to wait 111 days.
 
Finally recieved my completion letter on Saturday 20th July 2019 - filed on the 2nd July 2019. SoA still however shows no refund date as yet.
 
Glads81 said:
Strange thing I noticed when pulling my SoA a few mins ago. The column that says "Selected for audit or verification" has now changed to NO. Everything else still the same. No refund date, refund due is still showing in red (not R0.00).

Do you guys think it's a system glitch or is my return now moving forward to completion?
Click to expand...

I have just received a new IT34 which shows my assessment did not change and changed to audit/ verification No. So now waiting for a refund, even though i also did not receive a completion letter.
 
For anyone that cares...
Filed the 1st, selected for verification, uploaded docs the 3rd. Got my completion letter today.
Will hopefully get paid sometime this week, although the money was actually spent 3 weeks ago.
 
Oikantswe said:
I have just received a new IT34 which shows my assessment did not change and changed to audit/ verification No. So now waiting for a refund, even though i also did not receive a completion letter.
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Great, congrats! Looks like most of us are in the clear with only a few still waiting. I think they are trying hard to stick to the 21 day turnaround time so everyone should be sorted by the end of the month.
 
Sepeng said:
For anyone that cares...
Filed the 1st, selected for verification, uploaded docs the 3rd. Got my completion letter today.
Will hopefully get paid sometime this week, although the money was actually spent 3 weeks ago.
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Congrats, I'm sure it will be in later this week.
 
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