SARS E-Filing 2020/21

8BitLife said:
Little confused. Hope someone can help. My assessment result (Statement of Account Balance) is -Rxxxx. From my understanding, if it is minus, it means I am due a refund. Yet my refund status is 'No refund due'? I filed my returns last week Monday and I have not received any payments. So how can I be no refund due?

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I had the same issue as you.

My return was submitted last month, but finally got my refund from SARS last week.

Have a look on the form (IT34 or SOA?) when the 'due date' range is (mine was for July), otherwise try to give them a call if possible.
 
Okty said:
I had the same issue as you.

My return was submitted last month, but finally got my refund from SARS last week.

Have a look on the form (IT34 or SOA?) when the 'due date' range is (mine was for July), otherwise try to give them a call if possible.
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From ITA34
 
8BitLife said:
SOA? Gonna admit being dumb here. Not sure what that is.
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In your profile under your return for 2021 you have the notice of assessment which you are able to open the ITA34. Underneath that you have a Statement of Account as well, open it and request an updated one, it should give you a new date or "Refund date"
 
Got my completion letter today. Submitted on 29 June and claimed for rental expenses and home office expenses. Was on hold for a few days because they needed a photo of my home office (and the generic communication doesn't ask for this).
 
karabom1982 said:
I filed my return on the 1st July and received a letter that i'm selected for verification.

My efiling status was correction file and today it has changed to assessment received, by my refund status still shows that my refund is on hold.

Does anyone know how this process works.
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Check SARS correspondence. If you have a letter of completion you will be paid out soon.
 
Jeruanamo said:
Got my completion letter today. Submitted on 29 June and claimed for rental expenses and home office expenses. Was on hold for a few days because they needed a photo of my home office (and the generic communication doesn't ask for this).
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Did they send you a new request for the photo? As in further correspondence?
 
karabom1982 said:
I filed my return on the 1st July and received a letter that i'm selected for verification.

My efiling status was correction file and today it has changed to assessment received, by my refund status still shows that my refund is on hold.

Does anyone know how this process works.
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Yes, wait until you get correspondence from SARS about the verification, it can take up to 21 working/ business days. There is nothing you can do about it, calling the call center is worthless and they cannot speak directly to the team at SARS doing the verifications.

Just relax and wait
 
Jeruanamo said:
Got my completion letter today. Submitted on 29 June and claimed for rental expenses and home office expenses. Was on hold for a few days because they needed a photo of my home office (and the generic communication doesn't ask for this).
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Koosvanwyk said:
Yes, wait until you get correspondence from SARS about the verification, it can take up to 21 working/ business days. There is nothing you can do about it, calling the call center is worthless and they cannot speak directly to the team at SARS doing the verifications.

Just relax and wait
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I find myself wondering whether I should send a photo they didn't request
 
Maybe "No Refund Due" next to a -Rxxxx.xx amount means they made up their mind to refund you, the system switched in that direction, but this is bug left over not addressed in an expensive system.
 
Vuilhaas said:
Did they send you a new request for the photo? As in further correspondence?
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They sent the request for supporting documents (which I responded to), then they sent same request again (which I responded to). The next day they called and said they want a photo and they don't need any more documents. Just a photo of set up.
 
I filled on the 2nd of July, was selected for verification and uploaded my supporting docs shortly thereafter.

Received my completion and finalised without changes letters yesterday, which states that my verification has been finalised without any changes. My SOA changed from 'Selected for audit or verification' yes to no and refund date shows the 1st of August.
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My Refund status still shows:

Your Income Tax refund for xxxxxxxxxx is on hold due to your assessment being subject to audit for 2021 tax period(s).

Should I be worried?
 
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Larry_Fisherman said:
I filled on the 2nd of July, was selected for verification and uploaded my supporting docs shortly thereafter.

Received my completion letter yesterday, which states that my verification has been finalised without any changes. My SOA changed from 'Selected for audit or verification' yes to no and refund date shows the 1st of August.

My Refund status still shows:

Your Income Tax refund for xxxxxxxxxx is on hold due to your assessment being subject to audit for 2021 tax period(s).

Should I be worried?
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Mine is the same atm. Initially it was just documents for verification (rental income) and then it randomly changed to that status a few days after I uploaded. Been over a week since then with no change. Hoping it’s still the 21 day period and nothing more intense!
 
RazorCPT said:
Mine is the same atm. Initially it was just documents for verification (rental income) and then it randomly changed to that status a few days after I uploaded. Been over a week since then with no change. Hoping it’s still the 21 day period and nothing more intense!
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Have you received the completion letter and finalised without changes letter?
 
Larry_Fisherman said:
Have you received the completion letter and finalised without changes letter?
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Nope, just a super generic letter that my refund is on hold due to audit for FY21. Basically what you quoted earlier but on a sars letterhead
 
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