Shopping for a new ISP

I just got pricing on the 4Meg and it seems way too cheap for an ISP looking to bank on quality :wtf:
 
CrystalWeb Email sent and waiting impatiently for a response. :P Cant wait to have BUFFERLESS streaming.

EDIT.

WTF? They responded within 5 minutes when I sent my mail. I hope this continues as they grow.
 
DJ... said:
I'll take that as a compliment...
Click to expand...

It is I guess. I'm just used to cheap = crap.

Guess the proof will be in the pudding. That 10MB/s account is also cheap. Will probably try that.
 
Chevron said:
It is I guess. I'm just used to cheap = crap.

Guess the proof will be in the pudding. That 10MB/s account is also cheap. Will probably try that.
Click to expand...

You won't be be sorry man.
 
saa044 said:
CrystalWeb Email sent and waiting impatiently for a response. :P Cant wait to have BUFFERLESS streaming.

EDIT.

WTF? They responded within 5 minutes when I sent my mail. I hope this continues as they grow.
Click to expand...

I've set this business up to be perfectly scalable, specifically on the support side, where we offer 24 hour support to both consumer and business customers. If we ever drop the ball, you let me know directly and I'll light a fire under their arses...
 
saa044 said:
CrystalWeb Email sent and waiting impatiently for a response. :P Cant wait to have BUFFERLESS streaming.

EDIT.

WTF? They responded within 5 minutes when I sent my mail. I hope this continues as they grow.
Click to expand...

same
 
DJ... said:
Our site will go live with our official launch in a few weeks' time. Until then please email [email protected] and tell them I referred you from mybroadband - the team will sort you out.

Thanks

DJ...
Click to expand...

Whats the best way to cancel with Mweb? :D

Downgrade to 1GB then 30 days notice right?
 
SYNERGY said:
Whats the best way to cancel with Mweb? :D

Downgrade to 1GB then 30 days notice right?
Click to expand...

Yup.

BTW, I have some trainees in today, so if there are any troubles, errors, or delays, let me know about it and I'll help them out...
 
BTW, we are limiting pre-launch sign-ups to 200 customers as that's all I'm happy to reliably support while we're still going through the training program internally...
 
DJ... said:
BTW, we are limiting pre-launch sign-ups to 200 customers as that's all I'm happy to reliably support while we're still going through the training program internally...
Click to expand...

Hopefully I can book a place for when my ADSL gets installed (idiots cancelled it, ffs).
 
6 minutes and I received a support ticket!
Thats a good start that!
 
DJ... said:
BTW, we are limiting pre-launch sign-ups to 200 customers as that's all I'm happy to reliably support while we're still going through the training program internally...
Click to expand...

Please hold a 4mbps spot for me, I beg you lol. Just waiting for your reply on the credit card thing.
 
No problem at all. Hope I'm in!

Once you're officially launched, look at other options such as 6MB/8MB packages etc

Thanks!
 
copacetic said:
Hopefully I can book a place for when my ADSL gets installed (idiots cancelled it, ffs).
Click to expand...

I'll keep a spot for you for when you're ready. I saw your issue the other day with the cancellation and wanted to have a few choice words about it but decided against it. It really shouldn't have happened...
 
SYNERGY said:
No problem at all. Hope I'm in!

Once you're officially launched, look at other options such as 6MB/8MB packages etc

Thanks!
Click to expand...

We have had a few enquiries about these speeds and we're contemplating introducing them as well. Thanks for the suggestion - we need more feedback like this to make things perfect. Look, if the 6 and 8 Mb products aren't ready by launch, know that we are looking into it - we can introduce it now in a very ugly fashion on our end and I'm not prepared to do it. If I do it, I'll do it properly...
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X