Short Voice Service

mmm, tried the service out 3 times, the 1st time I heard a women's voice, left a message, the recipient received a sms but the voice message came out blank. The 2nd time it just beeped, no voice prompt and the 3rd time I tried, it also gave a blank message....
 
zamrg said:
mmm, tried the service out 3 times, the 1st time I heard a women's voice, left a message, the recipient received a sms but the voice message came out blank. The 2nd time it just beeped, no voice prompt and the 3rd time I tried, it also gave a blank message....
Click to expand...

Tx, have reported. Around what time did you test?
 
zamrg said:
mmm, tried the service out 3 times, the 1st time I heard a women's voice, left a message, the recipient received a sms but the voice message came out blank. The 2nd time it just beeped, no voice prompt and the 3rd time I tried, it also gave a blank message....
Click to expand...

That means you've wasted R1.60c, nice business.:cool:
 
zamrg said:
mmm, tried the service out 3 times, the 1st time I heard a women's voice, left a message, the recipient received a sms but the voice message came out blank. The 2nd time it just beeped, no voice prompt and the 3rd time I tried, it also gave a blank message....
Click to expand...

Yes, this feature is not solid at present.
 
So Vodacom's found a way to charge for a previously free service. Bravo, your greed knows no bounds.
 
It was never free to call the recipients voice mailbox. It is in fact cheaper to send a direct voice mail than it is to send an SMS (provided you're on Per second billing).

Voicemail direct 082 131 XXX XXXX
 
vodacom3g said:
That's how the free market works. Companies develop products and compete in an open market for customers. If your product mix / pricing is right, you'll do business. If not, you're probably toast.
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IMHO, and admitting I couldn't be bothered to wade through years of history to find web and newspaper references, you are not exactly operating in a "free" market. Not anyone can enter the market as a supplier, even if you ignore the massive capital required, for reasons of limited resources and, mainly, because of the govt. and their puppet "regulator". So the competition is very, very limited, and kept that way.

I suspect price-fixing on an unheard-of scale in the industry. I also suspect that , if any of it comes out at any time, the "Network Deal" will make the "Arms Deal" look like small change. Superprofits such as those made by your company are not possible in a "free" market.
 
Drunkard #1 said:
So Vodacom's found a way to charge for a previously free service. Bravo, your greed knows no bounds.
Click to expand...

So does your (lack of) knowledge of the products it seems. :D

If you call someone and get diverted to voice mail, you still pay for the call at whatever rate you're on.

SVS is (will be) charged at a fixed rate and is available to all VC customers, not just those who have voice mail boxes configured (quite a small percentage). It's also easier to use than voice mail.

The whole idea of SVS is to give SMS-like capabilities to those who cannot easily use SMS (think about this before shooting from the hip) or those who want to convey more in a message than possible just with written words.
 
vodacom3g said:
So does your (lack of) knowledge of the products it seems. :D

If you call someone and get diverted to voice mail, you still pay for the call at whatever rate you're on.

SVS is (will be) charged at a fixed rate and is available to all VC customers, not just those who have voice mail boxes configured (quite a small percentage). It's also easier to use than voice mail.

The whole idea of SVS is to give SMS-like capabilities to those who cannot easily use SMS (think about this before shooting from the hip) or those who want to convey more in a message than possible just with written words.
Click to expand...

This ties in to last week's article on how sms (actually voicemailtosms) is replacing voicemail... :cool:
 
The article doesn't say anything about it being free to receive. That's only mentioned on the other thread. I blame you, v3g, for starting a thread pointing to a thread pointing to the article. What was wrong with the first thread? Anyway, if it's free to receive, I guess it's no worse than our usual exorbitant cellular prices.
 
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