It didn't go well ; as mentioned, SEESA isn't quite fair - but :
1) GM apologied she could not make it
2) The new HR lady - GMs best friend - was a witness the this appeal
3) The original witness that I requested, but was now 'representing the company' [SEESA did make a note that she was the witness initially and I was unaware till I stepped in'
4) That witness lied about certain instances outright
6) She did, however, mention I did not swear AT the GM but rather AT the situation
7) I pointed out the incorrect charge if that was a case (insubordination vs insolence), but SEEMA said they can be similar (wtf?) but it wasn't a charge anyhow.
He said he'll get back to us within 48 hours. I brought up my options going forward and he said CCMA is one, but not recommended. I guess all I can do is wait
Also said an instruction if an instruction, whether she put mail and it was verbal - it stands? Not at all what I've read, even factual cases from CCMA say the charge must be exact