Looks like a cabling issue at the high site thanks to the rain last night. we are sending our guys out to fix it. might hit some spikes again until they do.
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Skyfi WISP
- Thread starter voipwebsolution
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Looks like a cabling issue at the high site thanks to the rain last night. we are sending our guys out to fix it. might hit some spikes again until they do.
Ok spoke to the guys, they are adjusting the frequency for another client that is connected to the same AP that you are; when making these adjustments it unfortunately drops all clients on the AP. once that connection is resolved the drops will stop. Apologies for the inconvenience caused.
Wil jy my RAIN router leen en toets daar by jou?
Yes please.
That just sounds counterproductive. How many people are connected to that AP?
That is how the wireless technology works.
Please also take note that you are on a home package; if you choose to conduct business off of that package then you do so at your own risk.
should you require 99.99% up-time then we can offer you a SLA which would include your own exclusive AP and any adjustments required would be communicated to you prior & only carried out with your approval. I could arrange for Sales to discuss the full details with you should you be interested.
I am very well aware of what package I am on, and as an Infrastructure Architect I am also pretty much well aware of how your technology works. Working in the IT industry I am also aware that some changes are done during operating hours, and I also know that some are done during "downtime".
But thank you kindly for your well thought through response and empathy for the situation.
@SharkBait - please can I have that router ASAP?
Thanks.
After logging a call and having someone look at it: http://beta.speedtest.net/result/6708326338
You get what you pay for. Are you a high data user? If not, look at Rain LTE maybe?
I have 4 units in my complex that require an internet connection. 10mb is popular with about 200-300gb usage per month for streaming. what is recommend for Durban Sherwood area?
we dont have Telkom infrastructure and fibre is a long way to get here. currently using WISP from bitco but they throttle too much so streaming is not possible.
we dont have Telkom infrastructure and fibre is a long way to get here. currently using WISP from bitco but they throttle too much so streaming is not possible.
Richyricho
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Absolutely no issues with Skyfi 
Local speeds on a 6mbps is more than 10mbps
Ping on gaming is better than ADSL, get about 180ms on Rocket League
Would recommend them to anyone
Local speeds on a 6mbps is more than 10mbps
Ping on gaming is better than ADSL, get about 180ms on Rocket League
Would recommend them to anyone
Absolutely no issues with Skyfi
Local speeds on a 6mbps is more than 10mbps
Ping on gaming is better than ADSL, get about 180ms on Rocket League
Would recommend them to anyone
Where are you based? how long have you had the connection for and how far from the dish are you?
FIFY.