Ok spoke to the guys, they are adjusting the frequency for another client that is connected to the same AP that you are; when making these adjustments it unfortunately drops all clients on the AP. once that connection is resolved the drops will stop. Apologies for the inconvenience caused.I sincerely hope you guys are busy working on my connection. Having it drop every 3 minutes is not fun, especially seeing as I am working from home today and the interruption is pretty inconvenient...
That just sounds counterproductive. How many people are connected to that AP?Ok spoke to the guys, they are adjusting the frequency for another client that is connected to the same AP that you are; when making these adjustments it unfortunately drops all clients on the AP. once that connection is resolved the drops will stop. Apologies for the inconvenience caused.
That is how the wireless technology works.That just sounds counterproductive.
I am very well aware of what package I am on, and as an Infrastructure Architect I am also pretty much well aware of how your technology works. Working in the IT industry I am also aware that some changes are done during operating hours, and I also know that some are done during "downtime".That is how the wireless technology works.
Please also take note that you are on a home package; if you choose to conduct business off of that package then you do so at your own risk.
should you require 99.99% up-time then we can offer you a SLA which would include your own exclusive AP and any adjustments required would be communicated to you prior & only carried out with your approval. I could arrange for Sales to discuss the full details with you should you be interested.
You get what you pay for. Are you a high data user? If not, look at Rain LTE maybe?Hi Guys, i am in Durban and would be interesting in the 20mbps skyfi account. is there anyone from dbn on here as i am not so confident in this product after reading the above posts. Thanks Yash
Where are you based? how long have you had the connection for and how far from the dish are you?Absolutely no issues with Skyfi
Local speeds on a 6mbps is more than 10mbps
Ping on gaming is better than ADSL, get about 180ms on Rocket League
Would recommend them to anyone