Takealot - here we go again

[wimsza]

So I placed an order yesterday and paid an additional fee for collection at the Milnerton pickup point - btw item is in stock (Apple watch)

After receiving no confirmation of my order being ready for collection I finally get a notification that the order was cancelled, credited and placed again.

As usual it is impossible to speak to anyone at Takealot who can resolve the issue - just your usual "they are not available"

Maybe someone from Takealot is watching this forum and can provide some service - unlikely but we can live in hope

 

[blaaislaai]

Their facebook page is your best bet, if not already tried.

 

[Nemus]

I returned a defective product to Takealot:
Latest update: 30 Mar 2022
14:24 Return concluded

10 MAR 2022
15:28 Return canceled

26 FEB 2022
15:52 Product received at returns evaluation facility

23 FEB 2022
18:50
Return collection scheduled
18:50
Return eligibility confirmed
18:50
Return requested

Even though they confirmed the item was defective and within warranty, they canceled the return. Then concluded it without feedback and without returning my defective or replaced item.

Does anyone have a contact at Takealot?
I've tried email, Facebook, their website, everyfing...

 

[Snyper564]

I returned a defective product to Takealot:
Latest update: 30 Mar 2022
14:24 Return concluded

10 MAR 2022
15:28 Return canceled

26 FEB 2022
15:52 Product received at returns evaluation facility

23 FEB 2022
18:50
Return collection scheduled
18:50
Return eligibility confirmed
18:50
Return requested

Even though they confirmed the item was defective and within warranty, they canceled the return. Then concluded it without feedback and without returning my defective or replaced item.

Does anyone have a contact at Takealot?
I've tried email, Facebook, their website, everyfing...

 

[Nemus]

View attachment 1311038

Thank you sir.
I just got the usual "We'll follow up and get back to you" response. Since the end of March.
The contact I'm referring to is someone PM a number or email of a person in Takealot who can actually make something happen.

 

[Snyper564]

Thank you sir.
I just got the usual "We'll follow up and get back to you" response. Since the end of March.
The contact I'm referring to is someone PM a number or email of a person in Takealot who can actually make something happen.

CAll number ask for a manager dont think you will get more than that