Weltevreden Park / Constantia Kloof ADSL Problems
Hi, I seem to have issues with my adsl from 5PM every night till 8AM every morning. Then Link just drops and re-syncs at at lower speed. The link will then drop every 15sec with the internet being unusable. I have logged multiple calls with Telkom and they just close the calls with no real fix.
Landline Number 011 675 6911
ISP: MWEB - 200gig Capped account (no limits are reached on this account)
This is a ping to Google from 16h40 to 9h20
This is the ping patten
Code:
64 bytes from 216.58.223.35: icmp_seq=44862 ttl=54 time=1012.232 ms
64 bytes from 216.58.223.35: icmp_seq=44863 ttl=54 time=9.911 ms
64 bytes from 216.58.223.35: icmp_seq=44864 ttl=54 time=11.828 ms
64 bytes from 216.58.223.35: icmp_seq=44865 ttl=54 time=9.530 ms
64 bytes from 216.58.223.35: icmp_seq=44866 ttl=54 time=9.250 ms
64 bytes from 216.58.223.35: icmp_seq=44867 ttl=54 time=13.513 ms
64 bytes from 216.58.223.35: icmp_seq=44869 ttl=54 time=9.435 ms
64 bytes from 216.58.223.35: icmp_seq=44870 ttl=54 time=11.174 ms
64 bytes from 216.58.223.35: icmp_seq=44871 ttl=54 time=9.223 ms
64 bytes from 216.58.223.35: icmp_seq=44872 ttl=54 time=10.036 ms
Request timeout for icmp_seq 44873
Request timeout for icmp_seq 44874
Request timeout for icmp_seq 44875
Request timeout for icmp_seq 44876
Request timeout for icmp_seq 44877
Request timeout for icmp_seq 44878
Request timeout for icmp_seq 44879
Request timeout for icmp_seq 44880
Request timeout for icmp_seq 44881
Request timeout for icmp_seq 44882
Request timeout for icmp_seq 44883
Request timeout for icmp_seq 44884
Request timeout for icmp_seq 44885
Request timeout for icmp_seq 44886
Request timeout for icmp_seq 44887
Request timeout for icmp_seq 44888
Request timeout for icmp_seq 44889
Request timeout for icmp_seq 44890
Request timeout for icmp_seq 44891
Request timeout for icmp_seq 44892
Request timeout for icmp_seq 44893
Request timeout for icmp_seq 44894
Request timeout for icmp_seq 44895
Request timeout for icmp_seq 44896
Request timeout for icmp_seq 44897
Request timeout for icmp_seq 44898
Request timeout for icmp_seq 44899
Request timeout for icmp_seq 44900
Request timeout for icmp_seq 44901
Request timeout for icmp_seq 44902
Request timeout for icmp_seq 44903
Request timeout for icmp_seq 44904
Request timeout for icmp_seq 44905
Request timeout for icmp_seq 44906
Request timeout for icmp_seq 44907
Request timeout for icmp_seq 44908
Request timeout for icmp_seq 44909
Request timeout for icmp_seq 44910
Request timeout for icmp_seq 44911
Request timeout for icmp_seq 44912
Request timeout for icmp_seq 44913
Request timeout for icmp_seq 44914
Request timeout for icmp_seq 44915
Request timeout for icmp_seq 44916
Request timeout for icmp_seq 44917
Request timeout for icmp_seq 44918
Request timeout for icmp_seq 44919
Request timeout for icmp_seq 44920
64 bytes from 216.58.223.35: icmp_seq=44919 ttl=54 time=2011.082 ms
64 bytes from 216.58.223.35: icmp_seq=44920 ttl=54 time=1007.766 ms
64 bytes from 216.58.223.35: icmp_seq=44921 ttl=54 time=10.639 ms
64 bytes from 216.58.223.35: icmp_seq=44922 ttl=54 time=10.284 ms
64 bytes from 216.58.223.35: icmp_seq=44923 ttl=54 time=9.435 ms
64 bytes from 216.58.223.35: icmp_seq=44924 ttl=54 time=9.596 ms
64 bytes from 216.58.223.35: icmp_seq=44925 ttl=54 time=20.529 ms
64 bytes from 216.58.223.35: icmp_seq=44926 ttl=54 time=18.620 ms
64 bytes from 216.58.223.35: icmp_seq=44927 ttl=54 time=10.617 ms
64 bytes from 216.58.223.35: icmp_seq=44928 ttl=54 time=10.590 ms
64 bytes from 216.58.223.35: icmp_seq=44929 ttl=54 time=9.968 ms
64 bytes from 216.58.223.35: icmp_seq=44930 ttl=54 time=14.414 ms
64 bytes from 216.58.223.35: icmp_seq=44931 ttl=54 time=10.398 ms
64 bytes from 216.58.223.35: icmp_seq=44932 ttl=54 time=29.070 ms
Request timeout for icmp_seq 44935
Request timeout for icmp_seq 44936
Request timeout for icmp_seq 44937
Request timeout for icmp_seq 44938
Request timeout for icmp_seq 44939
Request timeout for icmp_seq 44940
Request timeout for icmp_seq 44941
Request timeout for icmp_seq 44942
Request timeout for icmp_seq 44943
Request timeout for icmp_seq 44944
Request timeout for icmp_seq 44945
Request timeout for icmp_seq 44946
Request timeout for icmp_seq 44947
Request timeout for icmp_seq 44948
Request timeout for icmp_seq 44949
Request timeout for icmp_seq 44950
Request timeout for icmp_seq 44951
Request timeout for icmp_seq 44952
Request timeout for icmp_seq 44953
Request timeout for icmp_seq 44954
Request timeout for icmp_seq 44955
Request timeout for icmp_seq 44956
Request timeout for icmp_seq 44957
Request timeout for icmp_seq 44958
Request timeout for icmp_seq 44959
Request timeout for icmp_seq 44960
Request timeout for icmp_seq 44961
Request timeout for icmp_seq 44962
Request timeout for icmp_seq 44963
Request timeout for icmp_seq 44964
Request timeout for icmp_seq 44965
Request timeout for icmp_seq 44966
Request timeout for icmp_seq 44967
Request timeout for icmp_seq 44968
Request timeout for icmp_seq 44969
Request timeout for icmp_seq 44970
Request timeout for icmp_seq 44971
Request timeout for icmp_seq 44972
Request timeout for icmp_seq 44973
Request timeout for icmp_seq 44974
Request timeout for icmp_seq 44975
Request timeout for icmp_seq 44976
Request timeout for icmp_seq 44977
Request timeout for icmp_seq 44978
Request timeout for icmp_seq 44979
Request timeout for icmp_seq 44980
Request timeout for icmp_seq 44981
Request timeout for icmp_seq 44982
64 bytes from 216.58.223.35: icmp_seq=44981 ttl=54 time=2015.080 ms
64 bytes from 216.58.223.35: icmp_seq=44982 ttl=54 time=1012.374 ms
64 bytes from 216.58.223.35: icmp_seq=44983 ttl=54 time=10.432 ms
64 bytes from 216.58.223.35: icmp_seq=44984 ttl=54 time=10.740 ms
64 bytes from 216.58.223.35: icmp_seq=44985 ttl=54 time=11.608 ms
64 bytes from 216.58.223.35: icmp_seq=44986 ttl=54 time=12.764 ms
64 bytes from 216.58.223.35: icmp_seq=44987 ttl=54 time=10.526 ms
64 bytes from 216.58.223.35: icmp_seq=44988 ttl=54 time=15.539 ms
64 bytes from 216.58.223.35: icmp_seq=44989 ttl=54 time=10.815 ms
64 bytes from 216.58.223.35: icmp_seq=44990 ttl=54 time=9.180 ms
64 bytes from 216.58.223.35: icmp_seq=44991 ttl=54 time=10.452 ms
64 bytes from 216.58.223.35: icmp_seq=44992 ttl=54 time=10.167 ms
64 bytes from 216.58.223.35: icmp_seq=44994 ttl=54 time=10.471 ms
64 bytes from 216.58.223.35: icmp_seq=44995 ttl=54 time=9.802 ms
My Link sync speed in the day is 10239 kbps DownStream and 1023 kbps Upstream. This change after 5pm to anything from 2mbps to 9mbps.
I have changed out my router and ISP to assist with this issue but line issue still present.
The line tested at
*5.768 (AEC-Message Metallic Noice) and im
2.729meters from the exchange.
Im on DSLAM
PANORAMA MSAN5 Port3 Slot number 8
The following Ref numbers was logged with telkom in the past 5 days.
* 736CRK150617
* 427 CRK 230617
* 602 CRK 260617 (ACTIVE)