telkom, cannot change dns

[sucramuk]

Hi

Maybe someone can help here.

I cannot change my DNS settings on my router.
Every time I change them as a static DNS on saving the settings they are either blank or changed to another DNS after the reset?

Is this telkom causing this? My router is a netgear n300 not purchased or supplied by telkom.

The DNS address's are working as I have applied them to various items and it works successfully.

Should I change to a different ISP?

This is driving me mad!


Thanks for any help

Marcus

 

[longboy]

There's usually an "apply" then a "save" button. Make sure you do both else it won't save the settings to your router.

 

[The_Ogre]

Why do you want to change it? I'm asking because on a PC you can specify which DNS you want it to use.

 

[sucramuk]

Hi
Quick replies, thanks.
On the apply click, the DNS is either blank or incorrect, same happens on save.

Yes I have changed the DNS on my pc, laptop and Ipad. My roku which I just bought DNS can only be changed at router level. I did post my problem in the multimedia forum but I'm thinking it could be an issue on telkom.

 

[web]

I don't have that issue and I am with Telkom so I doubt it that it is a problem from their side

 

[sucramuk]

I guess I'm clutching at straws, I'm just totally confused!
Is it against telkom policy to change the DNS. If not would a phone call to tech support help?

 

[web]

I guess I'm clutching at straws, I'm just totally confused!
Is it against telkom policy to change the DNS. If not would a phone call to tech support help?

I think it is more likely your router doubt it is Telkom, can't you borrow another router and try it on that.

 

[sucramuk]

Oh.

Only bought it weekend just gone, due to the old one going bad.

 

[furpile]

I don't think any ISP can change settings on your router. I also have the netgear modem from Telkom and have my own DNS entry as well. No problem. Although I don't use Telkom as ISP.

That looks more like a problem with your modem not saving the settings. Get a test account with a different ISP or use the Telkom guest details. Enter that and the DNS settings and save. After reboot check if the new ISP details are there.