Telkom cuts uncapped ADSL prices

I.am.Sam said:
so is there any catch on this

parents have a line at they home which they pay around +-R200 a month for calls only

if we add this is it going to be the 199pm and then 349 pm for 4mb uncapped

any FUP on the cap ?

is 4mb good enough for netflix and stuff ?
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They removed the fup. 4mb is fine for netflix
 
Phoned Telkom Sales yesterday and they were adamant that I can't change to the DSL Lite package stating that I currently have a telephone and that it would be impossible to remove it. Upon asking when it will be possible, they said they don't know. Pretty bad quality call tbh, was unable to hear half the stuff being said, gonna try again later. Also they said the DSL Lite is for new customers only? Am I missing something.
 
SeSSioN said:
Phoned Telkom Sales yesterday and they were adamant that I can't change to the DSL Lite package stating that I currently have a telephone and that it would be impossible to remove it. Upon asking when it will be possible, they said they don't know. Pretty bad quality call tbh, was unable to hear half the stuff being said, gonna try again later. Also they said the DSL Lite is for new customers only? Am I missing something.
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the sales person i spoked to said i would need to cancel my telephone line and then apply for the DSL lite package.
 
so I spoke to an instore consultant and she was adamant that different rules applied to the ADSL regarding the new Lite bundle vs the old R649pm package for a 4mbps line.

Any truth there?
 
Can someone help me please. I mentioned that I had received the upgrade from my old 10mb uncapped package to my new 20mb one. My line is syncing at 20mbs now but I'm still using my old 10mb account for internet access. Hence I'm not getting download speeds at 20mb like I should be. Was I supposed to get new ADSL login details for the upgrade or ? It can't be that my line doesn't support it because I've tried my Afrihost account where I have capped data and it gives me the full 20mb download speed. My line upgrade came through yesterday. Should I just wait till Monday to see if they send me new login details or is there a number I can call to query this ? And could it also be that the upgrade hasn't been fully processed hence the speed upgrade only and no new access details ?
Please help, thank you in advance.
 
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Tried to apply for the new 40mb premium lite. I do currently have a 40mb line, extremely stable. The salesperson informed me, I can't have a 40mb line because my area only allows 20mb and that I can't move sideways, I will need to cancel my existing line and then wait for it to stop before I can apply for a new service. WTF?
 
Stiffmeister said:
Can someone help me please. I mentioned that I had received the upgrade from my old 10mb uncapped package to my new 20mb one. My line is syncing at 20mbs now but I'm still using my old 10mb account for internet access. Hence I'm not getting download speeds at 20mb like I should be. Was I supposed to get new ADSL login details for the upgrade or ? It can't be that my line doesn't support it because I've tried my Afrihost account where I have capped data and it gives me the full 20mb download speed. My line upgrade came through yesterday. Should I just wait till Monday to see if they send me new login details or is there a number I can call to query this ? And could it also be that the upgrade hasn't been fully processed hence the speed upgrade only and no new access details ?
Please help, thank you in advance.
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resetting/recreat port will solve this.
 
XTM said:
resetting/recreat port will solve this.
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Called 10210. Spoke to a consultant and they did a port reset, no difference.
Called them again, spoke to a different consultant, apparently it's a speed mismatch and the issue has been escalated. Wonder how long this will take to fix.
 
Telkom just called.

They coming on Friday to install!

Just in time to cancel rain.

Never got the router yet, but have one for now.
 
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