Telkom cuts uncapped ADSL prices

Andilex93 said:
So i sent an email to openserve yesterday about their "Openserve Pure Connect" offering and they responded and I quote

"Good day

Our ISP partners will have access to the product from 15 May 2020.

We are certain that they are busy putting together some fantastic broadband packages for you, based on our Pure Connect product.

Keep an eye out for their newest offers or enquire with them later this month

Regards"


I dont have Fibre so this would be a game changer for many people with the option to choose their own ISP without paying line rental.
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@AfriMan @AfriGuy Launch date?
 
Do not trust their coverage maps...rough guide only.
I would not have used their Lte if I had.
 
Found the OpenServe coverage map https://openserve.co.za/gis/apps/ispcoverage/ . It says it's for DSL and holds the clearly correct information for my area's possible sync speed compared to Telkom's map. This map also has more detailed information about sync speed at certain points.
 
SeSSioN said:
Found the OpenServe coverage map https://openserve.co.za/gis/apps/ispcoverage/ . It says it's for DSL and holds the clearly correct information for my area's possible sync speed compared to Telkom's map. This map also has more detailed information about sync speed at certain points.
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I mentioned this to the sales consultant @ Telkom over the phone, they ignored me, I think they didn’t expect it or awe of it.

this is the biggest downfall of outsourcing your call centres, agents are really not bothered knowing the ins and out the product. It’s all about the sale and comm, they don’t escalate issues, no matter how logical the point raise by the client
 
I
zizo911 said:
In in the same boat, no upgrades here
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I think just wait a bit, I also have a 4mb line and line speed was upgraded on friday. It say up to 20mb on my telkom profile now but fastest I have clocked is 12mb so far.
 
WesleyDB said:
I
I think just wait a bit, I also have a 4mb line and line speed was upgraded on friday. It say up to 20mb on my telkom profile now but fastest I have clocked is 12mb so far.
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Is that what the (4-20) means? on the telkom profile.
 
Do they courier the modem or do you have to go and collect it from them instore? I have a 40mb VDSL line at the moment and a 200gb account with Web Africa Making my average spend about R1089. So overall it should be nearly an R200 saving and I am now "uncapped". Not really a heavy user, other than kids that watch Netflix and me discovering Xbox Game Pass.
 
Grubscrew said:
Do they courier the modem or do you have to go and collect it from them instore? I have a 40mb VDSL line at the moment and a 200gb account with Web Africa Making my average spend about R1089. So overall it should be nearly an R200 saving and I am now "uncapped". Not really a heavy user, other than kids that watch Netflix and me discovering Xbox Game Pass.
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Also discovered game pass recently. It can really make your data usage go up if you get carried away.
 
Grubscrew said:
Do they courier the modem or do you have to go and collect it from them instore? I have a 40mb VDSL line at the moment and a 200gb account with Web Africa Making my average spend about R1089. So overall it should be nearly an R200 saving and I am now "uncapped". Not really a heavy user, other than kids that watch Netflix and me discovering Xbox Game Pass.
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Yeah comes with "courier it" couriers. They send a sms with tracking details once it is shipped.
 
I called 10213 today and upgraded from my old 10mb uncapped package to the new 20mb premium one. Does anyone have any idea when the speed upgrade will be in effect? Lots of people say instantly but it's been about 8-9hrs and still syncing at 10mb (12mb).
 
Stiffmeister said:
I called 10213 today and upgraded from my old 10mb uncapped package to the new 20mb premium one. Does anyone have any idea when the speed upgrade will be in effect? Lots of people say instantly but it's been about 8-9hrs and still syncing at 10mb (12mb).
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I'm not 100% sure about this but from my experience. When my new adsl line was installed it was done on a Friday and it was pretty slow. I called the guy who did the installation and he said that I must just give it until Monday as the guys who work at the exchange will adjust the speed(guessing they work only 5 day weeks). Anyway long story short by Monday midday like magic it was at full speed and I didn't log any faults. Not certain if new and existing lines work the same.
 
WesleyDB said:
I'm not 100% sure about this but from my experience. When my new adsl line was installed it was done on a Friday and it was pretty slow. I called the guy who did the installation and he said that I must just give it until Monday as the guys who work at the exchange will adjust the speed(guessing they work only 5 day weeks). Anyway long story short by Monday midday like magic it was at full speed and I didn't log any faults. Not certain if new and existing lines work the same.
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Ah. It may be the same here, I'm guessing. Thank you for the reply.
 
Here is a summary of the different Telkom ADSL Home Unlimited plans on offer. Let me know if there are any mistakes!

Home Lite products only include the ADSL line without voice services but can use the Telkom IP Voice product (see below).

Home Premium products include Telkom analog voice services with unlimited Telkom to Telkom and Telkom Mobile calls as well as a Mobile Data SIM. I assume that this service includes the cost of the mandatory voice line rental as well as the calls?

I am not sure how much free mobile data is allocated on the different Premium plans. In the past it was 2GB on the 10Mbps plan and 3GB on the 20Mbps plan. For some users the Premium products may offer better value than the Lite ones - you get unlimited Telkom to Telkom and Telkom Mobile calls plus a Mobile Data SIM for an additional R100 per month.

4Mbps Home Lite - R199 for 6 Months then R329
4Mbps Home Premium - R399 for 6 months then R499

10Mbps Home Lite - R299 for 6 months then R599
10Mbps Home Premium - R499 for 6 months then R699

20Mbps Home Lite - R399 for 6 months then R699
20Mbps Home Premium - R599 for 6 months then R799

40Mbps Home Lite - R499 for 6 months then R899
40Mbps Home Premium - R699 for 6 months then R999

Can I keep my voice service if I move from a DSL Unlimited Home to an Unlimited Home Lite bundle? Yes, even though there is no voice component in the DSL Unlimited Home Lite bundle, there is a product called IP Voice that is an over the top service that the existing number can be migrated to.
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Telkom IP Voice plans
 
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