Sign up with GoogleI'm guessing that it's linked to the contract you have. My discount that fell away was called "DO Uncapped Premium Plus Bundle".
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Telkom Internet Capped/Uncapped User Feedback (Pt2)
- Thread starter bwana
- Start date
Grouter
Executive Member
- Joined
- Sep 7, 2007
- Messages
- 5,666
But to get the discount in the first place one had to commit to staying with TI for 12 months - which I did, all telephonically via 10210. That was the only proviso for getting the bundle discount.
I've been getting it for 9 months already and it's still active as you can see. That's what is listed as the "contract" - the bundle discount agreement.
Telkom doesn't make anything simple, do they?
I've been getting it for 9 months already and it's still active as you can see. That's what is listed as the "contract" - the bundle discount agreement.
Telkom doesn't make anything simple, do they?
Nope
At one stage I was receiving two discounts on the same line, one for capped and the other for uncapped. Never requested either, Telkom just applied them
Telkom is mighty confused. First all my discounts were removed, Bundled discount and the 12month contract line discount. Then I called and logged an incident, 2 days later accounts calls me only to tell me that since the free line upgrades Telkom no longer offer any discounts.
I get my new bill and low and behold the bundled discount is back after being missing for a month, still no 25% line discount tho.
But I'm not even gonna call them I'm gonna just leave it at that. R600 for 4MB all inclusive is a nice saving
Got a blistering 49kb/s off my 4mb line last night.
Crazy erratic and has been for months.
Afraid to complain on the forums because Ranger will tell me to leave.
I just log a fault via Telkom's site and get a CRK number. Two days later the call gets closed and I'll get maybe 3mb speeds for a little while.
Follow his advice.
I did. Did 20GB on a 2MB line yesterday with my new ISP.
Electric
Honorary Master
- Joined
- Jul 22, 2013
- Messages
- 14,228
Yes, just leave.
I did.
No amount of sweet talking will change my experience in the last few months.
Having to pay for 2 isp is not my idea of a good experience.
And then everyone comments on how well there line is doing and I think I've made a mistake.
I switched over to my TI uncapped and wam, same old ****.
It's unfortunate as my line performed so well just after the free upgrade.
I did.
No amount of sweet talking will change my experience in the last few months.
Having to pay for 2 isp is not my idea of a good experience.
And then everyone comments on how well there line is doing and I think I've made a mistake.
I switched over to my TI uncapped and wam, same old ****.
It's unfortunate as my line performed so well just after the free upgrade.
Follow his advice.
do share
Follow his advice.
Who is this magical ISP of which you speak? I know it can't be MWEB...
Suspect this to be the case, TI aren't going to respond to what they regard as "niche" issues - VoD, games latency etc. I was optimistic that something would come of Telkoms talks with Netflix but that fell by the wayside... or that people have got tired of complaining and moved on
Still, for my purposes, TI 10MB uncapped is ideal and I'm very happy with the performance
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Suspect this to be the case, TI aren't going to respond to what they regard as "niche" issues - VoD, games latency etc. I was optimistic that would something would come of Telkoms talks with Netflix but that fell by the wayside
Still, for my purposes, TI 10MB uncapped is ideal and I'm very happy with the performance
I'm on 4MB and the last 3-4months I haven't had any issues at all as far as I can remember. Right now Ti is working well both on the downloads and streaming front.
I'm gonna give Crystal Web a try probably in July but I'm not gonna cancel my Ti account as I'm not sure how they will fair during business hours. I need a working connection during the day when I'm home, with Ti I get just that.
Its sad that my experience is not consistent with others, some of my mates have moved becoz of the poor speeds/latency etc.
Likewise but only when their site goes live and I can see the ToC's.
I'm always interested in capped backup accounts and have to say that Afrihost/axxess capped accounts are no better than my TI uncapped during business hours, it'll be interesting to see what CW can do.
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I aint leaving either, just wanna test the waters elsewhere.
Right now I've remoted into my desktop at home and I see my nzbs are strolling along at 420-430KB/s