Telkom Internet Capped/Uncapped User Feedback (Pt2)

Electric said:
Yes, get a capped account as a backup.
Click to expand...

I think streaming is the most common cause for anyone to get an uncapped account in the first place. Capped bandwidth is expensive, though the performance is great, so getting an additional capped account would be acceptable for something like email or simple browing (images and such), not as a backup for mass-data application -- the backup would be more expensive than your uncapped account...

The only way right now seems to be switching ISP, however Telkom should have this fixed soon, I hope. Would be frighteningly pleasant if there were a notification system for displaying faults and estimated system errors or fixes.

I am curious to find out where the faults are occurring. The IPC in Cape Town was upgraded a few months ago again, wasn't it?

EDIT: Post-11PM and it's flying again! What a surprise...
EDIT2: Ok that seems like it didn't last very long.
 
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Been having high ms to gw2 and ps2 since yesterday afternoon... driving me mad

1 10.0.0.2 (10.0.0.2) 0.557 ms 0.329 ms 0.264 ms
2 ti-224-208-01.telkomadsl.co.za (105.224.208.1) 10.122 ms 9.372 ms 9.951 ms
3 ti-224-0-06.telkomadsl.co.za (105.224.0.6) 12.315 ms 12.257 ms 12.205 ms
4 ti-224-0-13.telkomadsl.co.za (105.224.0.13) 12.451 ms 12.457 ms 11.990 ms
5 165.165.216.221 (165.165.216.221) 12.492 ms 11.357 ms 11.539 ms
6 nngy-ip-hsll-1-gig-4-0-0.telkom-ipnet.co.za (196.43.51.254) 21.468 ms 21.582 ms 21.518 ms
7 if-3-0-1.core1.cov-cochin.as6453.net (116.0.85.1) 110.050 ms 111.138 ms 111.877 ms
8 if-4-0-0.core1.mlv-mumbai.as6453.net (209.58.105.37) 141.862 ms 141.091 ms 141.686 ms
9 if-11-3-2-0.tcore1.mlv-mumbai.as6453.net (180.87.38.93) 403.652 ms 406.241 ms 394.485 ms
10 * * *
11 if-8-1600.tcore1.pye-paris.as6453.net (80.231.217.6) 247.709 ms 246.294 ms 246.776 ms
12 if-2-2.tcore1.pvu-paris.as6453.net (80.231.154.17) 379.566 ms 397.480 ms 408.946 ms
13 80.231.153.66 (80.231.153.66) 232.746 ms 232.208 ms 232.781 ms
14 ae-60-60.csw1.paris1.level3.net (4.69.168.62) 230.207 ms 230.738 ms 230.212 ms
15 ae-62-62.ebr2.paris1.level3.net (4.69.161.93) 226.509 ms 225.971 ms 225.588 ms
16 ae-46-46.ebr1.frankfurt1.level3.net (4.69.143.137) 226.250 ms 225.886 ms 226.438 ms
17 ae-71-71.csw2.frankfurt1.level3.net (4.69.140.6) 227.913 ms 228.140 ms 227.638 ms
18 ae-2-70.edge6.frankfurt1.level3.net (4.69.154.74) 227.589 ms 227.459 ms 228.044 ms
 
giggity said:
I think streaming is the most common cause for anyone to get an uncapped account in the first place. Capped bandwidth is expensive, though the performance is great, so getting an additional capped account would be acceptable for something like email or simple browsing (images and such)
Click to expand...

I'm not debating the cost of capped accounts but it's a viable alternative if you need an account that streams perfectly.
10Gb for R50 from Afrihost is hardly breaking the bank and it makes it much easier to stream when Telkom is up to it's usual ****.

I have both a 4Mb uncapped from Telkom and a 20+20 from Afrihost.
 
Electric said:
I'm not debating the cost of capped accounts but it's a viable alternative if you need an account that streams perfectly.
10Gb for R50 from Afrihost is hardly breaking the bank and it makes it much easier to stream when Telkom is up to it's usual ****.

I have both a 4Mb uncapped from Telkom and a 20+20 from Afrihost.
Click to expand...

Or connection.co.za 20GB @ R49.
 
1:30 last night/morning it was like running through syrup. Even speedtest wasn't working.
 
Taranis said:
1:30 last night/morning it was like running through syrup. Even speedtest wasn't working.
Click to expand...

I suspect they are using that time spot to try and implement a fix as it was the same the night before. I wish them and us luck with the repair .............
 
waynehooper said:
My internet is totally dead in East London (Beacon Bay).

Cannot even get through to the call centre, looks like operating hours are now till 9pm.......

Anyone else in EL experiencing problems?
Click to expand...

Mine was Down last night also
And about 2times this morning .

unplugged all my cables out my Mega100WR and back up working fine.
 
Mine is back up today as well.

On a positive note, I reported the fault through the Telkom app on my iPad last night, and had the telkom technician here just after 1pm.

diane7 said:
Mine was Down last night also
And about 2times this morning .

unplugged all my cables out my Mega100WR and back up working fine.
Click to expand...
 
Electric said:
What are you paying / month.
Click to expand...

Telephone Line..................R137.72
DSL Faster...................... R262.28
TI DO uncapped Advanced..R218.42

R618.42

Was getting the DO Uncapped Advanced Bundle of R78.07

Telkom 4meg line
 
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Telkom 4mb package. Able to sync at 26mb as per the modem. Attenuation and SnR margins excellent. Used 2gb so far for the month and can't stream even at 480p on Youtube.

I used 70gb last month and all protocols (except gaming) was still useless. Actually suprised I used so much.

Torrents are dead. NNTP is dead. The only thing working on the Telkom account is gaming.

Speedtest indicating 3.11mbps download speed compared to the 3.6 mbps I'm getting on my 2mb Connection account.

Just thinking of cancelling the 4mb data package and using the Connection account for the time being.
 
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This is what I've found over the past few days.
Telkom 4MB Uncapped

- YouTube streams perfectly.
- Downloading from the Microsoft US site gives me full line speed, averaging a constant 428kbps
- Downloading a 240mb file from the Nvidia site - Constant speed of between 420-430kbps
- Google Play store download - 620mb file downloaded at around 400kbps.
- Downloading from Rapidgator and Uploaded Premium accounts - Erratic speeds, between 5-200kbps. Averaging 40-60kbps.
- Downloading from Dropbox - Under 100kbps.
- Downloading from WeTransfer - Under 100kbps.

This is all within the same time frame.

I've tried RG, UL, Dropbox and WeTransfer at various parts of the day and night, and get the same speeds, sometimes worse.
Can't comment on torrents though, as I don't use them.

Whoever is in charge of "fixing" things at Telkom has done a piss poor job of it.
The only thing they need to do is unf#@k what they have royally f#ck3d up. It was a great service up until a couple of months ago.

Saying "we've implemented this or that fix" is complete bs. They are going from bad to worse, and while the unofficial rep on this thread seems to have no problem telling people to leave, I think his efforts would be better spent sorting out whatever mess they've created. It's time they take responsibility for the service we pay for.
 
First time in days I'm getting full download speeds during the day.

Hopefully this lasts. :)
 
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