Telkom Internet Uncapped User Feedback.

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eremos

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Joined
Nov 30, 2003
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788
I seem to be flying this afternoon. GW2 a bit laggy but that's probably because of my 100% line speed LibreOffice download. How are you guys doing?

Edit: Ok, download finished and it's still a bit laggy, but a lot better than yesterday. Will see what happens when this big event starts and lots of people are running around.

Edit 2: I take it back, terrible lag.
 
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Hectic

Hectic

Executive Member
Joined
Sep 15, 2009
Messages
6,266
marius402 said:
250GB (4Mb Line speed, but on 10Mb package)
Click to expand...

Hmmmm
I'm have the same setup. Haven't had the guts to phone Telkom to remove the 10Mbps package and I might jump ship to another ISP, then I will need that extra bucks for the new account anyhow.

I've done about 215GB if I recall correctly and shows just past quarter on titracker.

My gaming experience on consoles are pretty ****ty.
My http downloads max about 240kB/s.
So below par, but not totally useless.
YouTube streaming seems to be okay.
Not sure about torrent speeds., but my stuff are scheduled for 00:00 and it is available next morning.
Don't do the streaming thing.


Speedtests in evenings are ****: 540kbps down and about 280kbps up.
Same time my backup account gives me about 3.1Mbps down and 0.390Mbps up
 
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pixel_ninja

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May 21, 2010
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1,215
thewusman said:
30 day countdown no ?
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No. YOu have to call cancellations, they then schedule for a consultant to call you back to confirm the cancellation. Tell the consultant that the service is not working, and that you are not on a contract. They cancel within 30 min. Busy cruisin on another ISP as we speak. Oh and they offer you that 25% reduction on line cost which is nice.
 
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MickZA

Executive Member
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Jan 19, 2007
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7,575
pixel_ninja said:
No. YOu have to call cancellations, they then schedule for a consultant to call you back to confirm the cancellation. Tell the consultant that the service is not working, and that you are not on a contract. They cancel within 30 min. Busy cruisin on another ISP as we speak. Oh and they offer you that 25% reduction on line cost which is nice.
Click to expand...
Interesting, so it's the guys on contract (I'm guessing free modem, installation?) that this 30 day cancellation story applies to and the instantaneous cut-off still applies to old/non-freebie TI clients.
 
CataclysmZA

CataclysmZA

Executive Member
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Apr 1, 2010
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As of 22 Jan, 108GB on a 4MB line, but a lot of that was terribly, terribly laggy. Testing every day now using PPPoE, relying on my Afrihost Business account to pull me through until Friday.
 
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thewusman

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Nov 30, 2006
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pixel_ninja said:
No. YOu have to call cancellations, they then schedule for a consultant to call you back to confirm the cancellation. Tell the consultant that the service is not working, and that you are not on a contract. They cancel within 30 min. Busy cruisin on another ISP as we speak. Oh and they offer you that 25% reduction on line cost which is nice.
Click to expand...

Number and option to select ? Surely not 10210 [option 4] ... was told cancellation takes 30 days and given a ref. number, and to expect a call from cancellations. When I offered to call them directly was told they don't have a direct number.

This despite stating it hadn't worked since 5 Jan and I wanted to lodge a dispute for refund.

The smoke and mirrors trying to stop a consumer from leaving are crazy.

Guess some consultants will blatantly lie to your face to keep your from leaving.
 
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thewusman

Expert Member
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Called again and told them to cancel immediately as I am not a contract customer, nor is the service working.

Consultant tried the same old run-around of 30 days, I told her others had cancelled based on the above on the same day and that in terms of the CPA they had to oblidge.

Silence on the other side of the line. I then remembered my favourite telkom word "escalate" and asked if she would be so kind as to do that for my pending cancellation.

Boom. Will be called back within 24 hours so here's hoping.
 
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JurgensSt

Active Member
Joined
Nov 29, 2013
Messages
62
Phoned in this morning to have my account password reset. Got home this afternoon and did a speed test before changing the password on the router just to check, 3.+ mbps result. :) Logged onto the router the change the password for my account and did another test ........ Back to snail speed ...... Wtf ????
 
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Will_717

Active Member
Joined
Jan 15, 2014
Messages
41
Wow, another day and another night without Netflix!!! My normal browsing is terrible, take ages to open any international website. This is really weak Telkom, super weak!!! Was hoping the service would be restored by tomorrow, does not look like it, will cancel tomorrow and move to a new ISP!!!
 
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,362
Almost three weeks and still can't do anything on YouTube. Not even bothering with the retards in the call center anymore. I'll probably get that YouTube is an international site, and I shouldn't expect it to work because I only have a 10mb account which costs hundreds of rands.
 
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Pakka

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Jul 22, 2010
Messages
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Hi guys, I had a Telkom tech over at my place to see why I can only ever get 1.7mbs on Speedtest. When he heard I get 1.7, he said that's perfectly normal and left. :mad:

How do I go about reporting a congested exchange?
 
Chevron

Chevron

Serial breaker of phones
Joined
Oct 2, 2007
Messages
25,900
Pakka said:
Hi guys, I had a Telkom tech over at my place to see why I can only ever get 1.7mbs on Speedtest. When he heard I get 1.7, he said that's perfectly normal and left. :mad:

How do I go about reporting a congested exchange?
Click to expand...

If you have a 2Meg line 1.7 is normal.
 
S

Subways81

Senior Member
Joined
Sep 10, 2009
Messages
850
Pakka said:
Hi guys, I had a Telkom tech over at my place to see why I can only ever get 1.7mbs on Speedtest. When he heard I get 1.7, he said that's perfectly normal and left. :mad:

How do I go about reporting a congested exchange?
Click to expand...

Check what speed your router is syncing at and post a trace route. If yr first 3 or 4 hops are sub 30ms then your exchange is fine.
 
Unhappy438

Unhappy438

Honorary Master
Joined
May 25, 2011
Messages
24,958
Pakka said:
Hi guys, I had a Telkom tech over at my place to see why I can only ever get 1.7mbs on Speedtest. When he heard I get 1.7, he said that's perfectly normal and left. :mad:

How do I go about reporting a congested exchange?
Click to expand...

International? Pretty much normal.
 
CamiKaze

CamiKaze

Honorary Master
Joined
May 19, 2010
Messages
14,849
Just got a 2meg uncapped line today through Telkom and my download speeds are 34kbps. Wtf???
 
Spamhater

Spamhater

Senior Member
Joined
Aug 6, 2006
Messages
617
What the hell is going on with the local ping , cant even open a simple web page , pinging at 1555ms
http://www.speedtest.net/my-result/3253749248

Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:

1 1 ms 5 ms 1 ms home.gateway [192.168.1.254]
2 9 ms 13 ms 10 ms ti-224-248-01.telkomadsl.co.za [105.224.248.1]
3 17 ms 13 ms 15 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 12 ms 11 ms 51 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 11 ms 11 ms 11 ms 165.165.214.213
6 198 ms 201 ms 200 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 197 ms 211 ms 195 ms ldn-b5-link.telia.net [62.115.35.89]
8 195 ms 195 ms 193 ms atos-ic-151907-ldn-b5.c.telia.net [80.239.132.14
2]
9 * * * Request timed out.
10 195 ms 195 ms 197 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11 199 ms 195 ms 196 ms 132.185.255.149
12 199 ms 192 ms 191 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]

Trace complete.
 
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