Telkom Internet Uncapped User Feedback.

[copacetic]

Just, ****ing, wow...

 

[Gboss]

hi gboss.

when you klap these nzbs during dayrtime does it contribute towards your usage profile??

I'm sure it does hey. My usage tracker is about a third of the way and still green having done just over 110GB now.
I'm currently on night shift and been downloading mostly during the day.
Although I never really worried about what time I ran my downloads as I'm not a very high user so I've never been throttled, yet.
I average between 100 to 200GB a month. Mostly streaming and nzbs.

 

[ponder]

Currently getting 60kB/s on torrents which is really kuk!

 

[Yuu]

8tracks stream cutting off half way playing a song and lots of lag in Aura Kingdom Beta, haven't seen these issues these parts in the am since i started playing it weeks ago. Wonder what is up. :/

Edit: seems to be back to normal for this time period now. Temp issue it seems .

 

[xrapidx]

They posted on Facebook three days ago that the problem is resolved, which again, is a lie.

I've requested via Facebook that they contact me to cancel, I'm not struggling to get this service to work any longer. Telkom had enough time, and their service can only be described as ****.

 

[xrapidx]

Spoke to soon, god these guys are useless

7.0 KB/s - 930 KB of 702 MB, 1 day left

This same file finished in minutes this morning. It seems Telkom Internet is now only available between 12am and 9am.

 

[Keno]

T1 back up and running top speed.
Tracing route to ziggo.nl [212.54.32.5]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 8 ms 8 ms ti-224-180-01.telkomadsl.co.za [105.224.180.1]
3 9 ms 9 ms 10 ms ti-226-0-06.telkomadsl.co.za [105.226.0.6]
4 9 ms 10 ms 9 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 10 ms 10 ms 9 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 153 ms 153 ms 154 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 167 ms 172 ms 169 ms ldn-b5-link.telia.net [62.115.35.89]
8 174 ms 174 ms 175 ms ldn-bb1-link.telia.net [213.155.132.194]
9 175 ms 175 ms 175 ms adm-bb3-link.telia.net [213.155.136.115]
10 170 ms 170 ms 169 ms adm-b7-link.telia.net [213.155.134.97]
11 241 ms 222 ms 235 ms ziggo-ic-152415-adm-b7.c.telia.net [80.239.135.1
66]
12 225 ms 226 ms 225 ms gn-rc0002-cr101-ae0-0.core.as9143.net [213.51.15
8.143]
13 230 ms 229 ms 228 ms gn-rc0001-ds113-te1-1.core.as9143.net [213.51.15
8.127]
14 227 ms 228 ms 227 ms ziggo.nl [212.54.32.5]

 

[Chris_H]

Phoned again this morning at 8:30 to escalate the cancellation, I was on hold for one hour before anyone answered, I explained my story and was told to hold again, its has been another 15 minutes now and not a single sound from the other side, no hold music, no person speaking... nothing. Getting real gatvol very fast.

 

[Electric]

How can some ppl spend 15 minutes on the line while others spend 1hr minimum.

 

[Chris_H]

How can some ppl spend 15 minutes on the line while others spend 1hr minimum.

I am still on hold... wonder if there is another route I can follow to get this out of the way, I think I was put on hold and then muted because I am not disconnected but nothing is happening.

Edit: I cancelled last week and was told I would receive a phone call to confirm. That hasn't even happened yet. Such poor service.

 

[MickZA]

How can some ppl spend 15 minutes on the line while others spend 1hr minimum.

Reckon their queuing system is broken, my recent experience has been if I don't get to talk to someone within 2 mins hang up & try again - usually works.

 

[xrapidx]

And just dropped 200KBs.. so it starts. The days internet must be finished.

 

[borro]

Latency better, but still way too high (180ms on afrihost)

http://www.speedtest.net/result/3271987991.png

 

[Electric]

Reckon their queuing system is broken, my recent experience has been if I don't get to talk to someone within 2 mins hang up & try again - usually works.

Exactly.
I never wait an hour on the phone and by the sounds of things, he wasn't even on hold.
It sounds like they just put the call in limbo and carried on with their day.

 

[SHVAK]

@ Ranger - Why has Telkom not contacted me and confirmed my cancelation. Surely it does not take more than a day to cancel!

 

[Chris_H]

I finally got hold of someone in cancellations now. After explaining to him what needs to be done the guy was adamant that it cannot be done and that I have to just not use the data portion and they will refund me. I told him it is absurd and then he transferred me to accounts and guess what, they cannot do anything and the @sshole was supposed to do it for me.

I have been given an e-mail address by the lady in accounts to escalate the cancellation tocescalations@telkom.co.za. Lets hope someone with more than two braincells replies to this for me, today still.

 

[crysis]

Just switched to afrihost as my isp

http://www.speedtest.net/result/3272130222.png

 

[thewusman]

How can some ppl spend 15 minutes on the line while others spend 1hr minimum.

Voice call shaping.

 

[thewusman]

Just switched to afrihost as my isp

http://www.speedtest.net/result/3272130222.png

Welcome to the AH club ... blitz fast is blitz fast. For anything.

 

[copacetic]

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaargh.



***

No, there's no feedback, as what is the ****ing point? I've given everything I've been asked to give over the past month.

****.